Online Bank Account Services FAQs - Bank of America (2024)

FAQs

What is Bank of America Online Services? ›

Schedule or pay bills online from home, the office, wherever you can connect. Make quick, secure transfers between your accounts, or use Zelle®^Footnote to exchange money with friends and family even if they have accounts at other banks.

Having problems signing in or resetting your Password? Check your password requirements. It should be at least 8 characters consisting of at least 1 uppercase letter, 1 lowercase letter and 1 number. Check your User ID.

There is no fee for Online Banking when you have a Bank of America account, however, there may be other fees associated with your account.

Online banking allows you to conduct financial transactions through the internet. Online banking offers customers almost every service traditionally available through a local branch including deposits, transfers, and online bill payments.

Online and Mobile Banking Security Guarantee

We verify your enrollment with a code and also provide transaction alerts for new payees, password changes and other potentially suspicious activities. Plus, you're not responsible for transfers you don't authorize.

Bank accounts are typically frozen for suspected illegal activity, a creditor seeking payment, or by government request. A frozen account may also be a sign that you've been a victim of identity theft. Each situation requires specific actions to unfreeze the account.

Most banks no longer allow others to check or know your bank account balance. However, some banks provide the account balance details when people simply call and request it. For instance, anyone knowing your account information can call the bank to verify the fund on a cheque.

Issue a stop payment order

You can give your bank a stop payment order even if you haven't revoked your authorization with the company you're paying. A stop payment order tells your bank to stop taking payments from your account.

Bank of America is a reputable option for customers who want both in-person and online service, but its deposit accounts generally have low rates. Key Takeaways: We rate Bank of America 4 out of 5 stars, making it our eighth highest-rated of the 10 largest banks in the country.

Does the Bank of America offer an online bill paying service? ›

Using Bill Pay is easy

Set up one-time or recurring payments with Bill Pay. You can even pay other financial institutions using your Bank of America accounts. Once you're enrolled in Online Banking, you can pay bills using the Mobile Banking app.

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.

You can avoid the Monthly Maintenance Fee when you meet ONE of the following requirements during each statement cycle: • Maintain a minimum daily balance of $500 or more in your account, OR • Ask us to link your account to your Bank of America Advantage Relationship Banking®, Bank of America Advantage® with Tiered ...

Here's how to add a Bank of America authorized user online:

Click “Add an authorized user” underneath the “Manage your Account” heading. Enter the user's full name, relationship to you and country of residence. Type the user's date of birth, Social Security number and primary phone number. Click “Submit”.

$12 or $0. For Preferred Rewards members in the Gold, Platinum, or Platinum Honors tiers, the monthly maintenance fee waiver applies to the first 4 checking and 4 savings accounts. The monthly maintenance fee waiver is unlimited for clients in the Diamond or Diamond Honors tiers.

Transaction fees: The fee for digital payments (sent or received) is $.50 each, and $1.50 for every check sent.

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.

Banking, credit card, automobile loans, mortgage and home equity products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.