M-PESA App (2024)

FAQs

How to use M-PESA in USA? ›

Can you send M-PESA transfers from the US? Yes. You can send money from the US to be received into an M-PESA wallet. This service is offered by a selection of third party providers, including well known and popular international money transfer services like Western Union®, WorldRemit® and Wise.

The myM-PESA App is available for Safaricom PrePay and Postpay subscribers who utilize android and Apple iOSdevices but are registered on Safaricom's M-PESA service. Safaricom reserves the right to offer or decline access to the myM-PESA App to non-Safaricom customers for technical or operational reasons.

M-PESA has enabled various measures to ensure that our customers and merchant are not at risk of losing their funds for one reason or the other. Some of the measures are highlighted below. As M-PESA customers, you are required to set a new PIN during activation of your M-PESA account.

FAQ About Using Zelle to M-Pesa in Kenya

No, you cannot send money to M-Pesa in Kenya with Zelle, as Zelle is available only in the US. The payment app only allows you to send money from one US bank account to another, meaning both the sender and the recipient must have US bank accounts.

This is a service that enables M-PESA registered customers to send and receive money globally. Dial *840# to get started and send money across borders.

It also provides financial services to millions of people who have mobile phones, but do not have bank accounts, or only have limited access to banking services—with a safe, secure and affordable way to send and receive money, top-up airtime, make bill payments, receive salaries, get short-term loans and much more.

Safaricom and several money transfer services have partnered to enable sending money to mobile to different countries worldwide. M-PESA Global is a service that enables M-PESA registered customers to send and receive money globally.

Established on 6th March 2007 by Vodafone's Kenyan associate, Safaricom, M-PESA is Africa's leading mobile money service with more than 660,000 active agents operating across the Democratic Republic of Congo (DRC), Egypt, Ghana, Kenya, Lesotho, Mozambique, Ethiopia and Tanzania.

Disadvantages for Customers

Everywhere/anywhere options are minimised by delays in receiving bank confirmation that money has been credited to the customer's account. This is, of course, exacerbated if the client has entered the incorrect business/biller number, or the incorrect account number.

Thursday October 19 2023

Kenya's leading telco Safaricom has announced that it has completed the full acquisition of M-Pesa Holding Company Limited from its ultimate parent firm Vodafone Group PLC, finalising a process that was initiated in April this year.

Does M-PESA charge? ›

These are charges that a customer incurs depending on the amount of transaction and the transaction type i.e. sending or withdrawing.

You can use WorldRemit to send money from the US to Kenya via M-Pesa. To get started, you'll need to create an account on their website or download the app. After that, you'll need to provide the recipient's details, including their name and address. Choose a method you want your beneficiary to receive the funds.

Can I use Mpesa app outside Kenya? Yes. You can access the Mpesa app anywhere in the world as long as you have a Safaricom SIM card. The application will check for the Safaricom SIM card and if it finds one (SIM 1 for dual phones) it will allow you to proceed and authenticate.

PesaLink will facilitate Funds transfer from KES to KES, USD to USD, GBP to GBP and EUR to EUR accounts.

Sending via a Debit card is the payment method that will get you the best price on a transfer from Kenya to the United States. Instarem is the company offering the best price currently on this. Using Instarem for a Debit card to the United States from Kenya is 4% cheaper than the next-best option in the market.