eBay Motors Scam: Getting Your Money Back | Payback (2024)

If you’re in the market for a new or used vehicle, one online listing site you may be looking at is eBay Motors. If so, you should be aware of the existence of eBay Motors scams and know how to spot them to avoid losing thousands of dollars.

eBay Motors Scam: Getting Your Money Back | Payback (1)

What Is an eBay Motors Scam?

eBay Motors is a subsection of eBay for buying and selling new and used vehicles and auto parts. Unfortunately, wherever large sums of money are involved, there are scammers, and eBay Motors is no exception. Scammers post fake car-for-sale ads on the site to try and trick victims into paying for a car that they will never actually receive.

How Does an eBay Motors Scam Work?

In an eBay Motors scam the scammers post a car for sale on eBay and make false promises related to the sale. Most commonly, the fraudsters will offer you an eBay protection plan and try to get you to send them money in advance via an unapproved payment method, before you even see the car in person. Then, they simply disappear with your money and you never get to see the car, let alone receive it. This type of eBay Motors scam is also known as an eBay Buyers Protection Program scam.

Is the eBay Buyers Motor Protection a Scam in and of Itself?

eBay Buyers Motor Protection is a vehicle purchase protection coverage offered by eBay to protect against certain losses associated with vehicle sale fraud. The coverage is legit, but it can only be provided directly by eBay, and no independent seller has the authority to offer you the eBay Motors Buyer Protection Program themselves. For legitimate sales conducted through eBay Motors, eBay covers up to $100,000 through its Vehicle Protection Program.

eBay Motors IS a Legit Site, But Scams Still Exist

eBay Motors is a legitimate site for buying a new vehicle, and you can definitely find some great deals on the site. However, it’s important to be aware of the risks and know how to spot an eBay Motors scam to protect yourself.

Keep in mind that eBay does not sell cars for people, and that it is just a platform for facilitating sales between independent parties. As such, eBay is not responsible for listings, and there is always a possibility that a for-sale listing is fake. Scammers steal photos and information from real new or used car ads and upload them to eBay Motors to make the fake listings look very believable.

The fraudsters will communicate back and forth with you, answering questions you have and gaining your trust, but they typically won’t show you the car — because they don’t actually have it. In recent times, scammers have been known to use the COVID-19 pandemic as an excuse to not show interested buyers a vehicle in person

How To Spot an eBay Car Sales Scam

The Payment Method Is in eBay Gift Cards or Via Another Dodgy Payment Form

Scammers often ask for payment in eBay gift cards or another alternative payment form, such as cryptocurrency. They prefer these types of payments for eBay vehicle scams because they are untraceable. If you’re interested in a vehicle on eBay motors and the sellers ask you for one of these sketchy, unapproved eBay motors payment methods, it’s a red flag.

The Vehicle Price Is Very, Very Low

If the price of a car on eBay seems too good to be true, it probably is. eBay motors scammers use low vehicle prices to lure their victims in, who think they are going to get an amazing deal on a vehicle. You can look up a car’s Blue Book value to get an idea of how much the vehicle you’re interested in should cost. If the listing price on eBay Motors is significantly lower, it could very well be a fake eBay Motors listing.

They Guarantee You Are Under the eBay Buyers Protection From the First Round of Negotiations

As we touched on earlier, fraudsters try to trick you into a false sense of security by claiming that you are covered against any type of scam by the eBay Buyers Protection Program. Remember that this fraud protection can only be given by eBay itself, and not by individual sellers.

The Reviews Online Are a Giveaway

Always type the name of a seller into Google and add the keyword “review” to pull up reviews or complaints from past customers. If there are any bad reviews of the seller, this is a dead giveaway that they are fraudsters and you shouldn’t proceed to do business with them.

You Are Unable To Inspect the Car Before

Scammers often pull images from real vehicle-for-sale ads and use them to run an eBay Motors scam. Since they aren’t really in possession of the car they are “selling,” they won’t let you inspect the car in person before you pay for it. Real sellers will make the effort to let you see a car in person in order to close the deal.

Their Emails Are Not Sent From the Official eBay Domain

All communications via eBay Motors should go through the eBay platform itself, and thus emails should have the official eBay domain on them. If a seller is sending you emails from another address, it could be a sign that they are trying to hide their actions and are conducting eBay car sales scams. Emails from scammers may also contain many spelling errors and grammatical mistakes or use overly formal, awkward sounding language.

Tips for Buying a Car Safely Online, To Avoid Being Scammed

Don’t Send Payments Through Wire Transfers or Gift Cards

To avoid getting scammed out of thousands of dollars on eBay motors, never send a payment for a vehicle via wire transfers or gift cards. Stick to secure in-person payment methods, such as cash, a cashier’s check, or a personal check. Make sure that you can drive the car away after making a payment to avoid getting scammed.

eBay Motors Scam: Getting Your Money Back | Payback (2)

Check the Background of the Seller

Do your research by Googling a seller’s name and add keywords like “scam” or “complaint” to see if they have been flagged for fraud or have some kind of criminal record. You can also check their profiles on social media to make sure they are a real person. If you find anything that looks sketchy, or if it seems like they’re using a fake name, don’t do business with the seller.

Always Inspect the Car in Person and Check Its History Report

Never pay for a vehicle that you haven’t seen in person. You should always be able to see a car and test it out to make sure everything is in working order before you agree to purchase the vehicle. Ideally, you should inspect a vehicle with a reputable mechanic or someone who is knowledgeable about such things in order to ensure you are getting what’s advertised. During your inspection, make sure that the vehicle’s VIN number matches its history report and all of its legal documents.

What To Do If You’ve Been Scammed On eBay Motors

If you’ve fallen victim to an eBay motors scam, or any of the other types of eBay scams out there, the fund recovery specialists at PayBack Ltd can help you get your money back. Our team of fund recovery experts has dealt with hundreds of cases just like yours and knows what tactics to use to increase the odds of successfully retrieving your stolen funds.

Contact us today to schedule your consultation.

eBay Motors Scam: Getting Your Money Back | Payback (2024)

FAQs

Is there a scam using eBay motors? ›

eBay Motors scam

During an eBay Motors scam, a fraudulent seller creates a fake vehicle listing, which may include: A sob story about why they need to sell the car. A price that's far below what the car is worth.

Can eBay force a refund? ›

Ebay will FORCE a refund if required from the seller. Normally when a buyer opens a case, the seller is given the opportunity to try and rectify the issue. They can choose to accept a return, require no return to happen, offer partial refunds, or if possible work it out with the buyer.

Will eBay give me a refund if I get scammed? ›

eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing.

Does eBay Motors have a customer service number? ›

Feedback Forum
Purchase Protection
Cost
Support
1.866.MOTORS4
7 more rows

Can you get your money back on eBay Motors? ›

The eBay Money Back Guarantee applies to virtually every item on www.ebay.com. The only categories excluded are: Motors Vehicles (which are covered under the eBay Vehicle Protection Program)

How to spot an eBay scammer? ›

Here are some red flags that could indicate a scam listing:
  1. The listing is only posted for a short duration. ...
  2. The seller doesn't have a long feedback history. ...
  3. The deal is heavily discounted or too good to be true. ...
  4. The seller requests that you contact them or pay for the goods outside of eBay.

What happens if eBay seller refuses refund? ›

If the item has been returned to the seller and they haven't given you a refund after 2 business days, you can ask eBay to step in and help. Seller 101: ANY time eBay has to step in, is a bad thing for a seller, that's a ding on your seller account no matter what anything else happens.

Can you decline eBay refund? ›

You can only decline a return if the buyer is returning the item because they changed their mind, and your return policy stated you don't accept returns. To decline a return: Go to your Returns dashboard. Select View return details beside the item.

Can eBay take money from your bank account? ›

Besides your bank account, do you have an alternative payment method, like a credit card card, on your ebay account? If not and your available ebay funds are not enough, then it will take it from your bank.

Who pays for eBay refunds? ›

The buyer will receive a refund for the full cost of the item and original postage, and. The seller will be required to reimburse eBay for the amount of the refund, and. The buyer may not be required to return the item.

Can eBay reverse a refund to a buyer? ›

No, there's no way to 'reverse' the refund. You can try to reach out to the buyer and have them pay you again, now that it's delivered. If the buyer waited two weeks before opening a claim (sounds reasonable to me), they might just pony up... Good luck.

Can you get a refund if you get scammed? ›

If you paid by card or PayPal

If you've paid for something you haven't received, you might be able to get your money back. Your card provider can ask the seller's bank to refund the money. This is known as the 'chargeback scheme'. If you paid by debit card, you can use chargeback however much you paid.

What to do if you've been scammed on eBay Motors? ›

If you believe you have been scammed on pricing, are a victim of fraud, are concerned about suspicious seller activity, or something simply doesn't look right, you can report a concern here. Or, you can contact appropriate law enforcement using the link at the top of this page.

Does eBay Motors hold money? ›

eBay will hold the funds until you receive the car with all the papers.

Does eBay Motors handle transactions? ›

eBay does not handle such transactions or provide "vehicle protection orders". Scammers often promise those things, though. Any phone number you may receive on such an "invoice" does not connect to eBay, but to the scammer.

Is it safe to buy on eBay Motors? ›

You aren't buying a car through eBay unless you buy it through an eBay listing on eBay. You are dealing with a criminal who is trying to steal your money. Whether you are trying to buy a car or anything else...if you are instructed to pay with gift cards, you need to run in the other direction.

How to check if an eBay seller is legit? ›

You review a seller's feedback profile for the comments left by previous buyers. If they are good, you choose that seller. If there are negative reviews or no reviews, you choose another seller.

Is eBay Motors affiliated with eBay? ›

eBay Motors (www.ebay.com/motors), a part of eBay (Nasdaq: EBAY), one of the world's largest marketplaces for buying and selling all things automotive. The site offers everyday cars for everyday drivers, as well as collector cars, motorcycles, auto parts and accessories.

How do you know if a buyer is scamming you? ›

A buyer overpays for your product.

If someone offers you extra money, they're most likely trying to scam you. They'll normally ask you to refund the extra with a gift card or wire transfer and then disappear. Later, you'll find out that the original payment was fraudulent.

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