 | Terms of Sale As your primary means of communication with bidders, it's important that your listing include your Terms of Sale so that a potential buyer will be aware of what is expected of them before entering into the transaction. Make sure you provide clear, simple terms and conditions for payment, warranty, shipping, etc.TIPS & TRICKS:
Spelling out your payment and inspection policies will increase bidder confidence, minimize negative feedback and eliminate misunderstandings — before and after the sale.
As they review your Terms of Sale, customers will be looking for answers to the following questions, especially those concerning price and shipping:- What types of payment will you accept — cash, certified check, funds from third-party online finance companies, credit card for down payments, etc.?
- How much time do buyers have to complete the payment for the vehicle?
- How much down payment do you require?
- How soon after the listing ends do you require a deposit?
- Will you accept the use of an online escrow service like Secure Pay?
- Who pays for shipping? (While out-of-state buyers are typically responsible for shipping costs, dealers are legally responsible for shipping to in-state buyers. Be explicit in your listing.)
- Will you deliver? If so, how far away?
- If you don't deliver, can you help arrange for shipping services?
- Will you only ship within the United States? Or internationally as well?
- Is there any form of warranty on the cars you are selling?
- If sold "as is," do you offer extended service contracts for sale?
- Will you accept bids from buyers with negative or zero feedback?
- Is the vehicle available for inspection prior to the end of the listing? If so, how should this customer arrange for an inspection with the service provider they hire?
Shipping
Perhaps the biggest difference between selling on eBay Motors versus off your lot is that you may not meet many buyers in person. As a result, most eBay Motors buyers pay transportation companies to ship their vehicle purchases to them. In fact, shipping companies like Dependable Auto Shippers (DAS) – which offers online shipping quotes through eBay Motors –deliver thousands of cars and trucks every month. Of course, you're not required to use or suggest DAS. Dozens of other transportation companies also provide online shipping quotes. If you have a prior relationship with a trustworthy shipping company, you might want to mention it in your Terms of Sale, offering to help buyers arrange their vehicle delivery. Some dealers choose to provide delivery services for in-state buyers. While others offer to pick buyers up at the airport when they fly in to drive the vehicle home themselves. Either way, it's key that you address shipping in your Terms of Sale. No matter how you handle vehicle delivery, including that information tells potential customers you're an experienced, professional eBay Motors seller. <<previous | next>> | |
FAQs
During an eBay Motors scam, a fraudulent seller creates a fake vehicle listing, which may include:
- A sob story about why they need to sell the car.
- A price that's far below what the car is worth.
- A vague vehicle description.
- An excuse as to why they can't sell the car in person.
- A request for additional fees.
Block them it is a scam. eBay has nothing to do with cars not listed on eBay. They are using fake eBay pages.
Does eBay give you 5 days to test drive a car? ›
You'll have 5 days to test/drive the car. eBay will hold the funds until you receive the car with all the papers. Only after you confirm that you wanna keep it will release me the funds.
Is the eBay Motors buyer Protection Program legit? ›
eBay does not handle such transactions or provide "vehicle protection orders". Scammers often promise those things, though. Any phone number you may receive on such an "invoice" does not connect to eBay, but to the scammer.
Will eBay refund me if I get scammed? ›
eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing.
How do I not get scammed on eBay Motors? ›
Use caution when direct bank transfers and wire payments are being requested by a seller—especially prior to receipt or pick up. (It's also always a good idea to inspect the vehicle in person before sending any money.)
Is buying a car through eBay services legit? ›
You aren't buying a car through eBay unless you buy it through an eBay listing on eBay. You are dealing with a criminal who is trying to steal your money. Whether you are trying to buy a car or anything else...if you are instructed to pay with gift cards, you need to run in the other direction.
Who pays for shipping on eBay Motors? ›
It is standard practice on eBay Motors for the buyer to make the arrangements and pay the costs associated with picking up or shipping the vehicle. Specify who will pay for the shipping and whether you will be willing to deliver the vehicle within a specific driving distance.
Can eBay deliver cars to my house? ›
There is a wide variety of automobiles to choose from, and this helps consumers locate exactly what they're searching for. Although it is easy to buy a car on eBay, buyers must also keep in mind that eBay doesn't ship cars. Buyers will need to take care of that themselves after purchasing the car.
How do you pay for a car on eBay Motors? ›
If the seller offers Escrow.com as a payment method, you can pay into a secure escrow account using a credit card, PayPal, or bank transfer. Escrow.com will hold onto your payment until you've inspected the vehicle, and are happy with the purchase.
eBay's Vehicle Purchase Protection covers certain vehicle transactions, but it's important to review the individual seller's return policy. Some sellers may offer returns, while others may sell the vehicle “as is.” Always communicate with the seller about any concerns before finalizing the purchase.
Will eBay hold a car for you? ›
eBay does not hold and ship cars. When you purchase a vehicle through eBay you have to make the arrangements for getting your new vehicle back home. If you're wondering does eBay delivers cars, the answer is also no.
How reliable are eBay Motors? ›
Nobody feels good about getting scammed, but fortunately, eBay Motors has a variety of policies and restrictions in place to ensure that its sellers have an overall positive experience on the platform. For example, eBay's Seller Protection Policy covers any item-related issues or disputes between a buyer and seller.
Can you get your money back on eBay Motors? ›
The eBay Money Back Guarantee applies to virtually every item on www.ebay.com. The only categories excluded are: Motors Vehicles (which are covered under the eBay Vehicle Protection Program)
Is eBay Motors a part of eBay? ›
About eBay Motors
eBay Motors (www.ebay.com/motors), a part of eBay (Nasdaq: EBAY), one of the world's largest marketplaces for buying and selling all things automotive.
How to tell if an eBay seller is legit? ›
You review a seller's feedback profile for the comments left by previous buyers. If they are good, you choose that seller. If there are negative reviews or no reviews, you choose another seller. You purchase only through a listing on eBay and do not purchase off eBay.
How do I stop buyers from scamming me on eBay? ›
You are going to attract more scammers than legitimate buyers. To keep the scammers from committing to buy your item (and tying it while you go through the unpaid item process) don't use auctions or Best Offer. List as fixed-price Buy It Now only and set the BIN to Immediate Payment Required.
What does a fake eBay email look like? ›
A phishing email pretending to be from eBay typically contains a link that takes you to a fake website. There, you'll be asked to sign in and submit personal and account information. These emails often include the eBay logo and a fake eBay address in the “From” line.
