Why is it saying my device is NOT TRUSTED (2024)

FAQs

How do I make a device a trusted device? ›

Restarting your device can help you solve temporary issues. To resolve the problem of the Trusted Devices List on your iPhone or iPad, you can take the following steps: restart your device and then go to the Settings menu. From there, you can check the status of the trusted devices list under your Apple ID.

Q: Why “Trusted Devices List Is Not Available” happen? A: Your Apple ID settings and the internal settings of your iPhone might cause the problem. The issue can also arise if your iOS doesn't update or due to internet problems.

In order to be trustworthy, a device also needs to meet the latest security requirements. This includes things like an updated operating system, proper security configuration, and no evidence of malicious software.

Enter a trusted phone number (the number you'll use to receive verification codes), then tap Next. A verification code is sent to your trusted phone number. Enter the verification code on your iPhone. Two-factor authentication is turned on for your Apple ID, and your iPhone is now a trusted device.

The most common cause of a "certificate not trusted" error is that the certificate installation was not properly completed on the server (or servers) hosting the site. Use our SSL Certificate tester to check for this issue. In the tester, an incomplete installation shows one certificate file and a broken red chain.

Connect your iPhone, iPad, or iPod touch to your computer or another device. Enter your passcode, if you have one, to unlock your iPhone, Pad, or iPod touch. If you want to allow your computer to access information on your device, select your device in the Finder or in the Apple Devices app, click Trust.

Go to Settings > [your name]. A list of the devices associated with your Apple ID appears near the bottom of the screen. To see if a listed device is trusted, tap it, then look for “This device is trusted and can receive Apple ID verification codes.” To remove a device, tap it, then tap Remove from Account.

Tap Settings > [your name], then scroll down. Tap any device name to view that device's information, such as the device model, serial number, OS version, and whether it's a trusted device that can be used to receive Apple ID verification codes. The information might vary depending on the device type.

How do I remove an old iPhone as a trusted device? ›

What if I lose access to my trusted devices and trusted phone number? You can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.

There are two common reasons for this issue. Your iPhone has not been connected to an available network or you did not allow Settings to access Wifi or cellular data. There are some problem or bugs in your iPhone settings. Or Apple system status for Apple ID has an issue.

A trusted device is a device you use frequently, such as your personal mobile phone, tablet or home computer. You can choose to designate a device as trusted by clicking a checkbox next to "Don't ask again on this computer" on the Verification Code screen.

Step 1: Tap Trusted Devices on the Smart Lock panel. Step 2: Tap Add Trusted Device located in the bottom right corner. Step 3: Tap on a listed device. Note: You can only add Bluetooth devices that were already paired with your Android phone.

Make sure your device is listed in your Authorized Logins in your Security and login settings. You can save a device or browser to your list of trusted browsers or recognized devices after you log in.