For subscribers
HomePass
Trusted by over 350 CSPs and 55 million homes globally, HomePass is a suite of Smart Home Services that transforms WiFi for subscribers.
HomePass is a new way of thinking about WiFi
Utilizing the cloud and AI, HomePass continuously enhances subscribers’ existing broadband with wall-to-wall connectivity and dynamic services.
HomePass app
Mission control for all HomePass features. Our sleek, easy-to-use mobile app empowers users. More control for them means less support costs for you.
Explore HomePass appServices included with our HomePass membership:
Adapt
First-of-its-kind adaptive WiFi system. HomePass uses AI to automatically steer signals for faster, more reliable connections in every room—no matter the type of home.
Explore AdaptHow HomePass benefits your business
Reduce churn
HomePass delivers the flawless WiFi experience subscribers want and the security they need. Discover how increased customer satisfaction is impacting CSPs’ ROI by as much as 200%.
Read case studiesKeep evolving
Future-proof your offering. Our cloud-based system makes deploying updates easy. And, the promise of AI and machine learning means HomePass will keep getting smarter.
Watch HomePass tourOptimize operations
HomePass seamlessly integrates with our data and operation tools. Your team gains end-to-end visibility with our support and ops tools. Troubleshooting is a snap (and so is reducing support costs).
Explore Haystack“As leaders in broadband technology, we know that the modern smart home requires a personalized approach tailored to each person, home, and device. Plume does just that.”
Matt Weller
All West Communications
Utah, US
“Plume is absolutely heads and shoulders above what anybody else can do”
Michael L. Giobbi
Armstrong
Pennsylvania, US
“The [Plume] product is great. It practically sells itself. We are a rural community running on word-of-mouth. We have people calling us wanting the same WiFi their neighbors have.”
Bob Winsel
Ralls Technologies
Missouri, US
“We are confident that by choosing to work with Plume, we are offering VOO subscribers the very best in-home connectivity, control, and security.”
Dr. Christian Vyncke
VOO
Brussels, Belgium
“We haven’t seen anything as good as [HomePass] for a long time. The SuperPods are out of the door as soon as they come in. Plume plays a big part in the growth of our Broadband business.”
Heath Wiley
Inter Mountain Cable
Kentucky, US
Their hardware or ours?
Speed-to-market is critical for your business. For maximum flexibility, the Plume platform can instantly be deployed on our SuperPods, or a variety of extenders and gateways from leading manufacturers, via OpenSync, an open-source framework.
How do you measure the quality of a subscriber’s experience?
Complete data visibility
Haystack
Our subscriber solutions seamlessly connect with our data and operations tools for exceptional efficiency.
Harvest
Accelerate your growth with our data-driven market insights and campaign automation software.
The smart home revolution is accelerating
Communications Service Providers can’t wait to evolve their approach. Discover how to exceed subscribers’ expectations with our exclusive strategy guide.
Resources