What's the Difference Between Freezing and Locking My Credit? (2024)

In this article:

  • What Is a Credit Lock?
  • What Is a Credit Freeze?
  • Who Can Access a Frozen or Locked Credit Report?
  • Should You Freeze or Lock Your Credit?

If you're concerned that your personal information may have been stolen or misused, or that criminals are attempting to apply for loans or credit cards in your name, you can use a security freeze or Experian CreditLock to limit access to your Experian credit report.

Both options indefinitely block new credit checks from potential new lenders using your Experian credit report until you deactivate them. They prevent most unauthorized credit checks, but can also block a credit check related to a valid credit application made by you, so you'll need to remove CreditLock or lift a security freeze before you can apply for a new loan or credit card.

While similar in function, Experian CreditLock and a security freeze work somewhat differently. Here's how each works:

Experian CreditLock vs. Security Freeze
Experian CreditLock Security Freeze at Experian
Cost Included with paid subscription to CreditWorks PremiumSM or IdentityWorksSM Free
Activation speed Instant Instant when freezing online
Inquiry-attempt notifications Yes No
Deactivation-scheduling tool Yes Yes

What Is a Credit Lock?

CreditLock is a feature of Experian's CreditWorks Premium and IdentityWorks paid subscription services, which also include a number of credit monitoring and identity theft protection tools.

Experian CreditLock lets you use a secure a web page or smartphone app to:

  • Lock your Experian credit report instantly, preventing access related to new credit applications.
  • Unlock your report instantly, to allow new credit applications to be processed.
  • Notify you anytime someone tries to access your Experian credit report while it's locked.

With CreditLock, you'll continue to get prequalified credit offers from Experian, such as loan and credit card offers you may qualify for.

What Is a Credit Freeze?

A credit freeze, or security freeze, is a free option that lets you limit access to your credit report at each of the three national credit bureaus (Experian, TransUnion and Equifax).

Each bureau has its own procedure for activating a security freeze, and you must notify each bureau separately to freeze your credit file there. (This is one way a security freeze differs from another free credit security tool, the fraud alert, which is automatically activated at all three bureaus when you request it at any single bureau.)

All three credit bureaus offer options for activating and deactivating, or "thawing," a credit freeze online, by phone or by mail.

The Fair Credit Reporting Act, the law that regulates credit bureaus and credit reports, requires each credit bureau to activate or deactivate a credit freeze within one hour of receiving a phone request.

Online activation and deactivation of an Experian security freeze takes place in real time. When you activate an Experian security freeze online, you also can schedule a temporary thaw to lift the freeze when you plan to apply for a loan or credit card.

If you prefer to contact the credit bureaus by phone or mail to place a security freeze, you can do so by using the contact information below.

Experian TransUnion Equifax
P.O. Box 9554

Allen, TX 75013

888-397-3742

Experian Security Freeze Center

P.O. Box 160

Woodlyn, PA 19094

888-909-8872

TransUnion Credit Freeze

P.O. Box 105788

Atlanta, GA 30348

888-298-0045

Equifax Credit Freeze

Who Can Access a Frozen or Locked Credit Report?

Locking and freezing your credit freeze blocks most requests for access to your Experian credit report, but the following entities can still access a locked or frozen credit report under specific circ*mstances:

  • You, when you view your own credit report
  • Lenders and card issuers with whom you have accounts, who conduct credit checks for account-management purposes
  • Landlords and rental agencies, screening you (with your permission) as a potential tenant
  • Phone carriers and utilities, when determining how much to require as a security deposit on equipment
  • Debt collection agencies attempting to obtain payment
  • Child support agencies determining child support
  • Credit card issuers who have prescreened you for credit offers (If you don't wish to receive prescreened credit card offers, you can opt out at OptOutPrescreen.com.)
  • Auto insurance companies that use credit scores in their rate-underwriting processes
  • A current or potential employer you've authorized to conduct a credit check
  • Government agents executing court orders or warrants

Should You Freeze or Lock Your Credit?

Recent improvements to the security freeze process make online access via a free Experian IdentityWorks subscription as convenient and nearly speedy as the premium Experian CreditLock service, but CreditLock offers some additional benefits that may make it better suited to your needs.

  • Automatic alerts whenever anyone attempts to access your locked credit file can help you detect fraudulent activity so you can notify the lender and appropriate law enforcement authorities.
  • Experian CreditWorks Premium combines CreditLock with additional services such as monitoring the dark web for trafficking in your personal data; access to credit reports and credit scores based on data at all three national credit bureaus; and up to $1 million in identity theft insurance.
  • Experian IdentityWorks Premium and IdentityWorks Family plans combine CreditLock with additional services such as advanced identity theft monitoring; monthly privacy scans and removal of personal information from people finder websites; monitoring and alerts to credit activity at all three national credit bureaus.

Can You Freeze and Lock Your Credit?

It's possible to activate a credit lock and apply a security freeze to your Experian credit report at the same time, but there's really no point in doing so. Either procedure will prevent criminals from opening new loans or credit accounts in your name, by preventing the credit checks required to process those applications.

The Bottom Line

Using a security freeze or Experian CreditLock to limit access to your Experian credit report can help protect your credit and personal information, but both must be deactivated before a lender or credit card issuer can check your Experian credit report to process a loan application. Fortunately, it's quick and convenient to manage both processes, whether you choose to control a credit freeze through a free Experian CreditWorks Basic account or opt for CreditLock through a paid CreditWorks Premium or IdentityWorks subscription.

What's the Difference Between Freezing and Locking My Credit? (2024)

FAQs

What's the Difference Between Freezing and Locking My Credit? ›

While credit lock vs. freeze might sound different, they function similarly: A credit freeze is a free service that stops new accounts from being opened, while a credit lock is a service from the credit bureaus that lets you lock and unlock your credit faster than a freeze.

Is freezing your credit the same as locking it? ›

You have the right to place credit freezes and credit locks on your credit reports, both of which restrict access to your reports and prevent new credit applications. They're not the same, however: Credit freezes are free, while credit lock costs vary.

Is it a good idea to freeze your credit? ›

It's the most secure thing you can do to protect your credit,” said Droske, who recommends keeping your credit frozen until you need it. “You know when you are going to apply for a mortgage, car loan or credit card.” Freezing your credit can also help you avoid making impulse purchases.

How long do credit freezes last? ›

When the freeze is in place, you will still be able to do things like apply for a job, rent an apartment, or buy insurance without lifting or removing it. Duration: A credit freeze lasts until you remove it. How to place: Contact each of the three credit bureaus — Equifax, Experian, and TransUnion.

Can someone steal your identity if your credit is frozen? ›

While a security freeze can help protect you by preventing certain access to your credit reports if someone attempts to open a new credit account in your name, it can't help protect you against other forms of fraud, such as a stolen credit card number.

Does your credit score go down if you freeze your account? ›

Credit freezes don't affect your credit scores. They limit access to your credit reports, which could keep creditors from seeing your credit scores.

Do I need to freeze my credit with all three? ›

When freezing your credit to limit the processing of new credit applications, you must make a separate freeze request at each of the national credit bureaus (Experian, TransUnion and Equifax).

Can I still use my credit cards if I freeze my credit? ›

A common misconception is that a credit freeze means you can't use your current forms of credit, like a credit card. But your credit report isn't accessed when you purchase something with a credit card. So, freezing your credit file doesn't affect your ability to use your existing accounts.

Is it better to freeze or cancel a credit card? ›

Deciding whether to cancel an unused credit card is a personal decision that depends on your financial situation and goals. Keeping the card open can help maintain a healthy credit score by contributing to your credit history and utilization ratio.

How much does it cost to put a freeze on your credit? ›

A credit freeze is free and prevents lenders from checking your credit in order to open a new account.

How can I quickly unfreeze my credit? ›

The quickest and easiest way to unfreeze your credit report is to contact the credit bureau (or bureaus) you used to freeze your credit either online or by phone. But you also have the option to contact them by mail.

Can I open a bank account if my credit is frozen? ›

Keep in mind that if you plan to open up a new account/loan (mortgage, home equity line, credit card, auto, etc.), or apply for a new job, you'll need to unfreeze your account. If you need to remove the freeze, you may be charged a fee every time your freeze is lifted for a credit check.

Why is my credit frozen if I didn't freeze it? ›

System errors, file mixups, data breaches, or even identity theft may be why your credit is frozen without you initiating it. System errors, file mixups, data breaches, or even identity theft may be why your credit is frozen without you initiating it.

What is the downside of freezing your credit? ›

A freeze can give you a false sense of security — you may still be susceptible to credit fraud or other fraud involving your Social Security number. A credit freeze won't affect your current accounts, but if a thief steals the information on an existing account, your credit may be used without your permission.

Can you put a freeze on your Social Security number? ›

If you know your Social Security information has been compromised, you can request to Block Electronic Access. This is done by calling our National 800 number (Toll Free 1-800-772-1213 or at our TTY number at 1-800-325-0778).

When someone dies does their credit report freeze? ›

It's important to notify all three major credit bureaus of the death and request a credit freeze. Some debts may still need to be settled after a loved one's passing, and it's important to contact creditors and handle these matters carefully.

What happens when your credit account is frozen? ›

What is a credit freeze? When you place a security freeze, creditors cannot access your credit report. This will keep them from approving any new credit account in your name, whether it is fraudulent or legitimate.

Does a credit freeze stop collections? ›

Your report can still be released to your existing creditors or to collection agencies acting on their behalf. They can use it to review or collect on your account. Other creditors may also use your information to make offers of credit- unless you opt out of receiving such offers.

Does locking a credit card affect score? ›

Placing a lock on your credit card doesn't hurt your credit because the action isn't negative, and it isn't reported to the credit bureaus. Remember, your credit report is a record that details your history of managing debt.

Does a credit freeze prevent opening a bank account? ›

Placing a freeze on your credit means that no one can access your information to fraudulently open a new account in your name. The freeze does not impact your credit score.

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