How-to
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Hosting stays can be easier with the support of Co-Hosts. From cleaning and turnover to welcoming and caring for guests, Co-Hosts can take on many hosting responsibilities. They may support you in different ways, so you can now set up permissions for each Co-Host to choose what they can access and manage on your listing.
Co-Host permissions
Co-Host permissions only determine what they can access on your listing on Airbnb, so you’ll still want to set expectations with your Co-Hosts about how they can help with your place. As the listing owner, you’re responsible for your Co-Hosts – even those added by full-access Co-Hosts – so be sure that they’re selected with care.
Choose the Co-Host permissions that work for the people who help you host:
- Full access: Your Co-Host can message guests and update your calendar. They can manage your listing, including pricing and other details, and they can manage reservations, including accepting and declining trip requests, cancellations, and your damage and otherResolution Centre requests as well as your reimbursem*nt requests under Host Damage Protection. They can add, remove or update permissions forCo-Hosts, excluding adding other full-access Co-Hosts, and designate themselves – or another Co-Host – as the listing’s primary Host.
- Calendar and messaging access: Your Co-Host can message with guests and can view but not edit the calendar.
- Calendar access: Your Co-Host can view but not edit the calendar.
Please note that no Co-Host can view or change a listing owner’s or other Co-Host’s payout method or taxpayer info. Only listing owners can set up or edit a Co-Host’s payouts.Co-Hosts cannot submit requests for reimbursem*nt under Host damage protection.
All Co-Hosts on a listing can message with the Host or another Co-Host on the same listing. You can all manage your messages more easily with search, filters, quick replies and scheduled messages together from one place.
Find out more abouthow messaging between Hosts and Co-Hosts works.
Choosing the right permissions
Co-Hosts who were added to your listing before we introduced these permissions have full-access permissions by default. When you invite new Co-Hosts to your listing, you’ll need to choose their permissions. You can change a Co-Host’s permissions at any time, and changing permissions won’t affect Co-Host payouts.
This info can help guide you through which permissions will work best for each of your Co-Hosts, based on how they help you host and what you’ve agreed they’ll do.
FULL ACCESS | CALENDAR AND MESSAGING ACCESS | CALENDAR ACCESS | |
Managing listings and Co-Hosts | |||
Edit calendar – keep the listing’s availability up to date | ✓ | x | x |
Manage price settings, including seasonal pricing and longer stay discounts | ✓ | x | x |
Manage listing info – write titles and descriptions, take and upload photos, and edit other details | ✓ | x | x |
Manage listing quality – review listing quality issues, receive listing status emails, attest and appeal on behalf of the listing owner | ✓ | x | x |
Invite or remove other Co-Hosts, without the listing owner’s approval | ✓ | x | x |
Get support from Airbnb for issues relating to their Airbnb account or their Co-Host payouts | ✓ | ✓ | ✓ |
Receive Co-Host payouts | ✓ | ✓ | ✓ |
Review Earnings dashboard, including upcoming and paid payouts | x | x | x |
View Co-Host payouts set up by the listing owner | ✓ | x | x |
Manage permissions of Co-Hosts who are not full-access | ✓ | x | x |
Message with the Host or another Co-Host | ✓ | ✓ | ✓ |
View other Co-Hosts’ contact info | ✓ | ✓ | ✓ |
Set the primary Host for the listing | ✓ | x | x |
Remove themselves as a Co-Host | ✓ | ✓ | ✓ |
Managing reservations and guests | |||
Accept or decline trip requests | ✓ | x | x |
Create or respond to trip change requests – including cancelling and changing dates and number of guests | ✓ | x | x |
View calendar – find out when guests check in and check out | ✓ | ✓ | ✓ |
Message with guests – get to know guests, answer questions, resolve issues and coordinate check-in and checkout | ✓ | ✓ | x |
Get support from Airbnb for reservation or guest issues | ✓ | ✓ | x |
Send or request money using the Resolution Centre* | ✓ | x | x |
Request, manage and resolve reimbursem*nt requests for damage in the Resolution Centre and under Host Damage Protection* | ✓ | x | x |
Write guest reviews | ✓ | x | x |
* For listings in Japan, Co-Hosts are not able to start, manage or resolve requests for damaged or missing property in the Resolution Centre or reimbursem*nt requests under Host Damage Protection on behalf of Hosts.
Host damage protection isn’t an insurance policy. It doesn’t protect Hosts who offer stays in Japan, where Japan Host Insurance applies. For Hosts who offered stays in mainland China, the China Host Protection Plan applies. Keep in mind that all coverage limits are shown in USD.
For listings in Washington state, Airbnb’s contractual obligations under Host damage protection are covered by an insurance policy purchased by Airbnb. Host damage protection is subject to terms, conditions and limitations except for Hosts whose country of residence or establishment is within Australia. For such Hosts, Host damage protection is subject to these terms, conditions and limitations.
How to change Co-Host permissions
Change Co-Host permissions on desktop
- Click Listings and select the listing you want to edit
- Under Listing editor, click Your space
- Click Co-Hosts and then select the Co-Host
- Set your Co-Host’s permissions and click Save
You can remove a Co-Host’s access to your listing whenever you want.
How to invite a new Co-Host and choose permissions
Invite Co-Hosts and choose permissions on desktop
- Click Listings and select the listing you want to edit
- Under Listing editor, click Your space
- Click Co-Hosts and then click Invite a Co-Host
- Add their country/region and phone number or email address and click Next
- Select the permissions that are right for this Co-Host and click Next
- Add an optional note and click Next
- Review and click Send
Note: Hosts, or full-access Co-Hosts, are responsible for ensuring that Co-Hosts have consented to receive invites by text or email. Know that only registered Airbnb users can receive invites by text and that depending on your Co-Host’s location or account settings, sending invitations by text may not be possible. If they haven’t already done so, new Co-Hosts will need to complete identity verification before they can accept an invitation.
Find an experienced Co-Host
Co-Hosts may be a friend, a family member or someone you’ve hired to manage your listing.
If you’re looking for a potential Co-Host, in some countries, you can connect with an experienced Co-Host nearby who has experience hosting on Airbnb and offers a variety of services to help support Hosts. You’ll stay in control of your listing while getting the help you need. Find an experienced Co-Host near you and start discussing how you’ll collaborate.
The experienced Co-Host Services Platform enables Hosts to connect with experienced Co-Hosts who provide a variety of hosting services.This platform service is powered by Airbnb Living LLC and Airbnb GSL Ltd and is currently available in the US, Canada, Mexico, France, Spain, Italy, Germany, Brazil, Australia and the United Kingdom.
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