Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (2024)

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Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (1)

Your 5K Bonus Points bank-warming gift

If receiving gifts is your love language, you’re going to be very happy here. When you open a new Virgin Money Go Account with a linked Boost Saver, we’ll welcome you with 5,000 bonus Virgin Money Points!14That equals a $20 gift voucher from one of our many retail partners, including JB HiFi, Amazon, Woolworths & Bunnings.

Simply make (at least) one settled debit card purchase, direct debit or BPAY payment in the first 30 days.

Offer ends 31/12/24. New customers only.

Open an account

The Directory

Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (2)

FAQs

Got a question? There’s a good chance you’ll find the answer here.

Get the answers you need

Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (3)

RBA rate changes

Stay up to date with all things interest rate related, including tips and tools to plan for rate rises.

Find the latest information here

Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (4)

Contact us

All of our contact info by product so you can get directly to the right help.

Find the details you need

Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (5)

Financial assistance

If your financial circ*mstances have changed or you’re having difficulty managing your financial commitments, we can help.

Read more about how we can support you

Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (6)

Blog

Your one-stop destination for all money-related lifestyle content.

Read the latest articles here

Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (7)

Support & assistance

Whether it’s managing your family budget, refinancing your home or protecting your most important assets. Virgin Money is here to support all your banking and insurance needs.

Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (8)

Bank on the fly

Our easy-to-use appbrings your Virgin Money everydayaccounts, savings accounts and credit cards into your own hands, wherever you are. Download the app today.

Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (9)Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (10)

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Important stuff

This information is of a general nature only and does not take into account your personal financial situation, needs or objectives. Before switching providers we recommend you compare all policy features and find out if cancellation fees apply. Exclusions and conditions apply. New approved customers only.

As we don’t know your personal needs and objectives we can’t advise if this insurance will suit you. Consider your needs and ourKey Fact Sheets,Product Disclosure Statements,Target Market DeterminationandFinancial Services Guidebefore deciding whether to buy our product.

Prepared by Virgin Money Australia, a division of Bank of Queensland Limited ABN 32 009 656 740 Australian Credit Licence AFSL 244616, the issuer of the transaction and savings accounts. Information provided is of general nature only and does not take into account your personal financial situation, needs or objectives. As we don’t know your financial needs, we can’t advise whether the products will suit you and prior to making any decision you should obtain and consider the relevant terms and conditions of each product before making any decision about whether to acquire or continue to hold it. For full terms and conditions, including information on eligibility criteria and fees and chargesclick here.

Virgin Money Australia, a division of Bank of Queensland Limited ABN 32 009 656 740, Australian Credit Licence 244616 (“BOQ”), promotes and distributes the Virgin Money Credit Cards ("Credit Cards"). National Australia Bank Limited ABN 12 004 044 937 Australian Credit Licence 230686 (“NAB”) is the credit provider and issuer of the Credit Cards. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the Credit Cards. Our/us/we means NAB unless the context otherwise requires it. BOQ does not and will not guarantee or otherwise support NAB’s obligations under the contracts or agreements connected with the Credit Cards.

Prepared by Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869 (‘Virgin Money’). Virgin Money Super is a plan in the Mercer Super Trust ABN 19 905 422 981. Virgin Money Super is issued by Mercer Superannuation (Australia) Limited (MSAL) ABN 79 004 717 533 AFSL 235906 as trustee of the Mercer Super Trust. For more information about Virgin Money Super, please refer to the PDS which is available free of charge on our website or by calling the Customer Care team on 1300 652 770.

Home Loans: Virgin Money (Australia) Pty Limited ABN 75 103 478 897 promotes and distributes the companion account and the home loans as the authorised representative and credit representative of the issuer and credit provider, Bank of Queensland Limited ABN 32 009 656 740, Australian Credit Licence/AFSL 244 616 (the 'Lender').

The Lender's standard credit assessment criteria apply.See fees and chargesthat may be payable. Interest rates quoted are indicative only, and are subject to change without notice.

Lifebroker comparison service:Virgin Money (Australia) Pty Limited ABN 75 103 478 897, authorised representative No 280884 of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869 (Virgin Money) has partnered with Lifebroker Pty Ltd (AFS Licence number: 400209) to help you compare a range of Life and Income Protection Insurance policies. Virgin Money earns a commission from Lifebroker for each customer that purchases a policy through the website or contact centre. Lifebroker do not compare all life insurers or policies in the market.

For more information about the services provided by Virgin Money (Australia) in relation to the Lifebroker comparison service, please see theFinancial Services Guide

Existing Virgin Life Insurance and Virgin Income Protection policyholders: From the 1st April 2021, TAL Life Limited ABN 70 050 109 450 AFSL 237848 of Level 16, 363 George Street, Sydney NSW 2000 (TAL Life) will no longer be issuing new Virgin Life Insurance and Virgin Income Protection benefits and Hallmark General Insurance Company Ltd ABN 82 008 477 647 AFSL 243478 of Level 5, 66 St Georges Terrace, Perth, WA, 6000 (Hallmark General Insurance) will no longer be issuing the Involuntary Unemployment Cover which is a benefit available within Virgin Income Protection.

Existing policies and claims will continue to be administered under agreement with the insurers, TAL Life and for Involuntary Unemployment Cover, Hallmark General Insurance.

Virgin Income Protection and Virgin Life Insurance are promoted by Virgin Money (Australia) Pty Limited ABN 75 103 478 897, authorised representative No 280884 of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869, and distributed by TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260 (TAL Direct). TAL Direct has been authorised under an arrangement with the insurers to enter into, vary or cancel insurance cover on behalf of the insurers as if it were the insurers.

For information about the services provided Virgin Money (Australia) and TAL Direct in relation to Virgin Life Insurance and Virgin Income Protection, please see theFinancial Services Guide.

Promoter: Virgin Car Insurance and Virgin Home and Contents Insurance are promoted by Virgin Money (Australia) Pty Limited (“Virgin Money”) as the Authorised Representative No. 280884 of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869. Car, Home and Contents: Auto & General Services Pty Ltd (ABN 61 003 617 909; AFSL 241411) arranges the insurance on behalf of the product issuer, Auto & General Insurance Company Limited (ABN 42 111 586 353; AFSL 285571). Virgin Money receives a commission which is a percentage of your premium – ask us for more details before we provide you with any services on this product.

  • Things you need to know
    1. You will earn 8 Virgin Money Points for any settled debit card purchases (not pending), direct debits and BPAY payments from your Virgin Money Go Account. For customers who open a Virgin Money Go Account jointly with another person, the points will be split and evenly allocated to both joint account holders of that account. For further information refer to ourVirgin Money Rewards terms and conditions.

    2. The Virgin Money Boost Saver variable Base interest rate plus Bonus interest rate is made up of:

      • Base interest rate of 0.05% p.a. and

      • Bonus interest rate of 5.00% p.a. if Monthly Criteria is met in the previous calendar month.

      The Bonus interest rate applies up to a combined balance of $250,000 on all your Boost Saver held in the same name as your Virgin Money Go Account. Monthly Criteria will be met when both the following conditions are met:

      •Deposit at least $1,000 into your Go Account from another financial institution in the previous calendar month; and

      • Make at least 5 settled debit card purchases (not pending), direct debits or BPAY payments in the previous calendar month from your Go Account.

      Monthly Criteria is waived for customers between 14-17 years of age. For more information, visit the section.

    3. The Virgin Money Boost Saver Highest Variable Interest Rate is made up of:

      • Base Interest Rate of 0.05% p.a.;

      • Bonus Interest Rate of 5.00% p.a. if Monthly Criteria is met in the previous month; and

      • Notice Interest Rate of 0.30% p.a. if the Lock Saver Feature is enabled.

      32 days’ advance notice period applies to access funds when the Lock Saver Feature is enabled.

      The Bonus Rate applies up to a combined total balance of $250,000 across all Boost Savers that are held in the same name. Monthly Criteria will be met when both the following conditions are met:

      • deposit at least $1,000 into your Go Account from another financial institution in the previous calendar month; and

      • make at least 5 settled debit card purchases (not pending), direct debits or BPAY payments on your Go Account that settle in the previous calendar month from your Go Account.

      Monthly Criteria is waived for customers between 14 -17 years of age. For more information, visit the

    4. Offer of 10,000 Velocity Frequent Flyer Points (Velocity Points) is available to eligible customers who purchase a new combined Virgin Home and Contents Insurance policy and have not previously received points for that same policy (not available for renewals). This offer is valid for new policy purchases from1 March 2022 –26 March 2024 and is subject to change or removal at the discretion of Virgin Money. Offer is not valid to customers who purchased through Compare the Market, Choosi, iSelect, Finder, Canstar, Infochoice, Mozo or the Virgin Money app. A valid Velocity membership number must be provided at the time of application. If you’re not a Velocity member you can join Velocity for free. Maximum of 10,000 Velocity Points per policy.In order toreceive the Points, the policy holder’s name must match the Velocity name and account number provided. Eligible policy holders will be entitled to up to 2 x 5,000 Velocity Points subject to the following conditions: the policy holder will be entitled to 5,000 Velocity Points if the insurance is held for at least 65 days (credited to the eligible Velocity Account up to 90 days after the policy has been purchased); the policy holder will be entitled to the remaining 5,000 Bonus Velocity points if the policy is still active 6 months after purchase (credited to the eligible Velocity Account up to 10 months after the policy was purchased). The Velocity Membership Terms and Conditions apply.This offer cannot be used in conjunction with any other Virgin Money Home and Contents Insurance offers, is not redeemable for cash and is not transferrable.

    5. Discount applies to the first year's premium paid for new Virgin Home and or Contents Insurance initiated online on or after 30 March 2017. The 30% discount applies to Combined Home & Contents Insurance, 15% discount applies to Home Insurance only or Contents Insurance only. We reserve the right to change the offer without notice. Base rate premiums subject to change. The discount does not apply to any renewal offer of insurance. Discount applies only to the insurance portion of the premium before any fees, charges or levies that may apply. This may impact the full extent of the discount.

    6. Up to 100,000 bonus Velocity Points offer is available to new approved Virgin Australia Velocity Flyer Card account holders who apply by 30 June 2022. 25,000 bonus Velocity Points will be awarded for every month $1,500 or more is spent on Eligible Transactions for the first 4 months from card approval. Eligible Transaction means any purchase excluding (but not limited to) Cash Advances, Balance Transfers, Special Promotions, BPAY payments, purchases of foreign currency and travellers cheques, transactions made in operating a business, fees and charges such as interest and ATM charges and government related transactions. Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs).SeeVelocity Rewards Program for High Flyer and Flyer Cardholders Terms and Conditionsfor full details and definition. Please note that if you have a balance transfer, you will be charged interest on any spend you make. Credit Card application must be submitted through this page or by calling 1300 771 634 and indicating that you would like the Flyer Card 100,000 Velocity Points offer. Points will be credited to the Primary Cardholders Velocity Account up to 60 days after the qualifying purchases.Velocity membershipTerms and Conditions apply. This offer can't be used in conjunction with other Virgin Australia Velocity Flyer Point promotions or offers. Offer is not available to existing Virgin Money Credit Card holders (including upgrades).

    7. Your total balance transfers may not exceed 80% of your credit limit. The balance transfer interest rate applies to balances transferred with this offer for the period shown, from the date the balance transfer is processed. At the end of the balance transfer period, the interest rate on any outstanding transferred balance will revert to the interest rate for cash advances, currently 21.69% p.a. for the Virgin Money Low Rate Card. Interest rates are variable and subject to change. The interest rates are current as at 1 September 2022. This offer is valid until 30 November 2022. Please note that unless advertised otherwise, you are not entitled to any interest free days whilst you have a balance transfer. This means that all spend will be charged interest at the applicable ongoing purchase rate. If we approve your credit card application, the Balance Transfer offer will be available for up to 90 days from the date your application is approved. Velocity Points are not issued on balance transfers.View more information about balance transfers.

    8. Welcome Offer Criteria:The Virgin Money Go Account comes bundled with the Virgin Money Boost Saver. New Virgin Money Go Account customers will receive 5,000 Bonus Virgin Money Points when they make one (1) debit card purchase, direct debit or BPAY payment from their Virgin Money Go Account in the first 30 days from account opening. Debit card purchases must settle in the first 30 days from account opening (not pending). Cash withdrawals, deposits, refunds, reversals or credits to the Virgin Money Go Account, Pay Someone payments and internal transfers are excluded. For customers who open a Virgin Money Go Account jointly with another person, the Bonus Points will be split and evenly allocated to both joint account holders of that account once the Welcome Offer Criteria have been met. Virgin Money reserves the right to amend or withdraw this offer at any time without notice. A new customer is any person who does not currently or has not previously held a Virgin Money Go Account or Virgin Money Grow Saver. Offer ends 31 December 2024. For further information on the Virgin Money Rewards Program refer to ourterms and conditions.

Virgin Money | Everyday Banking, Credit Cards, Home Loans, Superannuation, Car Insurance, Life Insurance, Income Protection & Home and Contents | Virgin Money Australia (2024)
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