Should Your Business Accept Google Pay? Pros & Cons in 2023 (2024)

It’s no secret that accepting more payment methods will help you reach more customers – but what about Google Pay? This digital wallet is growing in popularity and giving its competitors a run for their money. It allows people to make payments online and in person using the Google Pay app, creating a seamless experience for both customers and merchants.

If you’re thinking about accepting Google Pay, there are several benefits – and a few downsides – to be aware of. You should also know that adding it to your list of supported payment methods is simpler than you might think. Below we’ll tell you not only why it’s worth your time, but also how your business can start accepting Google Pay as easily as possible.

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What Is Google Pay and Who Uses It?

Google Pay is much more than a digital wallet; it’s an innovative payment platform that includes all kinds of useful features. That said, its main purpose is to make payments quicker, safer, and easier for both buyers and sellers. It’s completely free, highly secure, and available to anyone with a smartphone – all they have to do is use the Google Pay app.

Google Pay comes preinstalled on most Android phones, and is available in the App Store for iOS devices.

After setting up the app, the user can connect multiple credit and debit cards to it. This puts all of their payment methods in one place, and links them to the user’s Google account. They can then make purchases online, through other apps, or in stores using only the Google Pay app. Their payment details are tokenized to protect sensitive data and prevent fraud.

Google Pay originally launched in India, and it’s still especially popular there. Today it’s available in more than 70 countries, with a high number of users in the US, the UK, and Australia. Its global reach is likely to expand as the shift toward digital wallets accelerates.

The Benefits of Google Pay for Your Business

Google Pay offers plenty of benefits for the people making purchases, but what about the ones accepting payments? There are several advantages on that side of the screen as well.

Accepting Google Pay means your customers can use it to pay either online or in person. It also gives them multiple options for how to pay; they can use the app, a phone number, or a QR code. This makes the whole process much smoother and more flexible on their end, which removes many of the barriers that could stop them from completing a purchase.

No matter what payment methods you offer, it’s essential to have a complete and accurate record of every transaction. Google Pay tracks payments for you, so all the information you need is easily accessible. And finally, it’s incredibly secure. Google Pay has built-in safety measures to make sure you never have to worry about privacy breaches or fraud.

The Disadvantages of Google Pay

Despite all the benefits mentioned above, there are a few things to keep in mind when it comes to accepting Google Pay. Since it’s still an up-and-coming payment method, it’s not as widely used or supported as some alternatives. On top of that, some banks don’t accept Google Pay yet. Make sure to confirm that you’ll be able to link it to your bank account.

Another potential problem is that transactions made through Google Pay aren’t always instant. The time it takes to receive a payment depends on how the customer sends it; if they pay through a bank account, it’ll take 3–5 days to be processed. This has more to do with the bank than with Google Pay itself, but it’s good to know.

As Google Pay becomes more popular, it’s likely that more banks will start supporting it. And although you might experience delays if a customer pays with their bank account, if they pay via card or their Google Pay balance, you’ll usually get the money either instantly or within a few hours. For most businesses, the benefits of Google Pay far outweigh these issues.

Pay.com can also help you avoid any potential problems. If you use it as your payment service provider, you’ll be able to accept Google Pay automatically – regardless of your bank’s policies. Click here to find out how you can get started!

Google Pay vs. Apple Pay

Google Pay’s main competitor is Apple Pay, which offers many of the same advantages and features. The most obvious difference between them is that Apple Pay is targeted at iOS users, while Google Pay is targeted at Android users. But it’s not quite that simple.

It’s important to note that while Apple Pay is only available to users who have iPhones and other Apple devices, Google Pay offers apps for both Android and iOS. In other words, it doesn’t discriminate based on brand. Any customer can use it, no matter what type of device they have.

At the moment Apple Pay is more widely used than Google Pay, but this depends on the region – and of course it’s subject to change. The best way to cater to all customers is to accept payments through both Apple Pay and Google Pay. And the easiest way to integrate both of these digital wallets into your payment system is by using Pay.com.

How to Accept Google Pay and Other Payment Methods

Accepting several different payment methods – including digital wallets like Google Pay – doesn’t have to be complicated. You can use Pay.com to manage all of your customers’ payments in one place, and easily add new payment methods at any point. To add Google Pay as an option on your checkout page, all you have to do is select it on your Pay Dashboard.

Beyond supporting several payment methods, Pay.com provides in-depth insights and analysis to help you make more informed decisions. It’s also highly secure, with Level 1 PCI DSS compliance and support for 3DS2 authentication. Getting started with Pay.com is quick and easy, so you can take your business to the next level without wasting any time.

Click here to create your Pay.com account now!

The Bottom Line

The benefits of Google Pay are clear – not only for you, but also for your customers. Before you add it as a payment method, you should understand its purpose, functions, and potential issues. But for most businesses, there’s no good reason not to accept Google Pay.

As the world shifts further online, it’s increasingly important for companies to support digital wallets like this one. Pay.com makes it simple to accept payments from Google Pay and other digital wallets, as well as traditional payment methods – so you can cover all the bases.

Click here to get started now!

Should Your Business Accept Google Pay? Pros & Cons in 2023 (2024)

FAQs

What are the disadvantages of Google Pay for Business? ›

The Disadvantages of Google Pay

Since it's still an up-and-coming payment method, it's not as widely used or supported as some alternatives. On top of that, some banks don't accept Google Pay yet. Make sure to confirm that you'll be able to link it to your bank account.

Is Google Pay being phased out? ›

Common questions about these changes. When will the U.S. version of the Google Pay app no longer be available for use? Starting on June 4, 2024, the U.S. version of the Google Pay app is no longer available for use.

What are the flaws of Google Pay? ›

5 Common Reasons for GPay Transaction Failures
  • Insufficient funds in the linked bank account or payment method. ...
  • Connectivity issues and network problems. ...
  • Outdated Google Pay app version. ...
  • Incorrect payment details or credentials. ...
  • Security concerns triggering transaction declines.
Jun 21, 2024

What percentage of merchants accept Google Pay? ›

Among merchants surveyed by Forrester for NRF's 2022 State of Retail Payments report, 80% take Apple Pay or plan to do so within 18 months, followed by 65% for Google Pay. Online, 78% accept Apple Pay and 74% take PayPal or plan to do so. Nearly half (43%) accept at least one BNPL option online.

Is Google Pay good for small businesses? ›

Advantages of Google Pay for business

The pros of Google Pay for business include: quick and easy payments. compatible with all Android devices, as well as iOS and web. safe and secure mobile payment system.

Does GPay for business charge a fee? ›

There are currently no fees to use Google Pay for commercial payments. It's up to you, the business owner, to collect and pay taxes such as sales tax, service tax, VAT or any other similar taxes or levies. Google is not responsible for collecting or paying any taxes related to your business.

Why is Google getting rid of Google Pay? ›

The app's discontinuation is part of a company strategy to simplify its digital payment options, by moving customers onto a more comprehensive solution — with Google Wallet storing digital items alongside payment cards and already boasting three times the user numbers of Google Pay.

Why not to use Google Pay? ›

Cons of Google Pay

Not available in every region, and not all businesses accept it. Not compatible with iOS devices (Apple users can use Apple Pay instead). Only works if your phone does, so you should carry a physical card as a backup in case your battery dies.

How risky is Google Pay? ›

How safe is Google Pay? Google Pay protects your payment info with multiple layers of security, using one of the world's most advanced security infrastructures to help keep your account safe. When you pay in stores, Google Pay doesn't share your actual card number, so your information stays secure.

Why is Google Pay declining? ›

Check whether the billing address for your payment method (such as a credit card) matches the address recorded in your Google payments center settings. If they don't match, update your address in your Google payments center, and try the transaction again. Try using a Google Play gift card to complete the transaction.

Is there a problem with Google Pay? ›

User reports indicate no current problems at Google Pay

Google Pay send or receive money with zero fees, straight from your bank account to almost anyone. You can send or receive money even if your contact is not on Google Pay.

What is the reputation of Google Pay? ›

Googal pay review

Well, Google Pay has many such features which we like very much and it is a popular payment system. Being produced by Google, it gives us confidence in data security. Our data is safe. Its biometric authentication process also works properly and it keeps the financial information of the users safe.

How do you know if a merchant accepts Google Pay? ›

See a list of major stores that accept Google Pay. In eligible countries on Android devices, you can use Google Pay to pay in stores anywhere you see one of these logos: Google Pay symbol Contactless symbol Tap and pay To use Google Pay in stores, all you need is an eligible Android phone with the Goog…

Does Google Pay take a fee? ›

Basically, your credit card issuer has to support Google Pay in order for you to use it. While there is no charge to send money to family and friends or buying with a debit card, Google Pay will charge 2.9 percent if you use a credit card.

How to use Google Pay for Business? ›

To create a Google Pay for Business account, follow the steps below:
  1. Sign up for Google Pay for Business.
  2. Use the Google Account you'd like to use to accept payments for your business. ...
  3. Follow the on-screen prompts to enter your business information into the form.

What is the disadvantage of Google my business? ›

The biggest disadvantage is the limited customization options. Google My Business is limited in terms of customizing your profile page and business presence on the platform. This can be a major limitation for businesses that are looking to create a unique, stand-out presence on the platform.

What is the limitation of Google Pay? ›

GPay/Google Pay Transaction Limit Per Day

The Gpay limit per day for money transfers for users in India is ₹1,00,000. Moreover, in 24 hours you can send money only a maximum of 10 times in GPay or any other UPI app.

What is the difference between Google Pay and Google Pay Business? ›

Payment Acceptance: Google Pay allows users to pay businesses both online and in physical stores using their personal Google Pay accounts. In contrast, Google Pay Business enables businesses to accept payments directly into their merchant accounts.

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