Send-interac-e-transfer-reference (2024)

FAQs

How do I skip the security question on an e-transfer? ›

After completing the deposit from your sending bank, you should receive either: 1. An email in your inbox (to the email address registered with your sending bank) that contains your 8-12 alphanumeric Interac reference number (beginning with CA or C1).

With Interac e-Transfer®, you can send money within Canada to a person or a business. All you need is an email address, or a valid Canadian mobile number – and an eligible bank account with a participating Canadian financial institution.

This may occur if the sender enters an incorrect email address, or if the recipient declines the Interac e-Transfer, responds incorrectly to the security question, or takes no action.

Skip the security question and have Interac e-Transfer funds automatically deposited into your account. Sign on to Online Banking or the Mobile Banking App. 2. Select “Interac e-Transfer,” then select “Autodeposit Settings.”

If you have forgotten the answer to the security question, please confirm the correct answer with the sender and try again. If you have exceeded the attempts to answer correctly, the transfer is no longer available for deposit.

Interac requires two references before you can be considered for a position. We recommend that you provide the email addresses and phone numbers of three or more references in case one is not able to respond in a timely manner. We usually begin contacting your references after you pass the phone interview.

Sending money internationally with Interac e-Transfer involves you initiating a payment via your online banking, which is then sent to your recipient for collection in cash at a Western Union location near to them.

Interac e-Transfer is not available in the United States but it is possible to send money from a Canadian bank to the U.S. via Interac's partnership with MasterCard and Western Union.

What is the difference between e-transfer and Interac e-Transfer? ›

One further distinction is that EFTs can only be used to transfer money between bank accounts in your name, whereas Interac e-Transfers can be used to send money to a third party—like the colleague who spotted you lunch money the day you forgot your wallet.

For instance, Interac e-Transfer is the Canadian equivalent to Zelle, providing instant person-to-person transfers via bank and credit unions. As of 2023, Interac e-Transfer has 250 participating banks and credit unions. (It lists Desjardin Group, a federation of 213 credit unions, as a single entity).

A unique Reference Number is created for each Interac e-Transfer and is used for identification and tracking of individual transfers. Should you need to contact our Help Desk for assistance, please be ready to provide this number in order for your transfer to be located faster within our system.

If the recipient declines the Interac e-Transfer, the sender will receive an email and/or text notification that the Interac e-Transfer was declined. The funds should be deposited back into the sender's account automatically. You entered an invalid e-mail address of the recipient or the transfer was incomplete.

There are also hourly and daily limits: For any 24-hour period, you can send up to $3,000. For any 7-day period, you can send up to $10,000. For any 30-day period, you can send up to $30,000.

The use of the security question and answer acts as an additional security measure to validate that only the sender's intended recipient can collect the Interac e-Transfer(s). The sender sets the question when they send the transfer. The question is something only the intended recipient can answer.

Once Autodeposit has been set up for the email address you entered, when someone uses Interac e-Transfer® to send money using that email address, the money can be deposited to the previously selected account automatically without the need for you to answer a security question, provided the sender sent the money from a ...

After four unsuccessful attempts, the recipient of your Interac e-Transfer^® will no longer be able to receive the transfer. You'll receive an email indicating that the recipient did not answer the question correctly. The email will also indicate how to retrieve and deposit the funds back into your account.

Skip the security question and have transfers go automatically into your account. Select “Autodeposit Settings” or “Interac e-Transfer settings” followed by “Change Autodeposit settings” on the app. Choose a contact method, and then select your deposit account.