Last updated: 10 May 2024
Currencycloud is regulated in Australia, Canada, the Netherlands, the United Kingdom and the United States. Continue reading to find specification information about which licenses we hold and where exactly we hold them.
Canada
The Currency Cloud Limited is authorized by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)for the issuing of electronic money with Money Services Business (MSB) registration numberM14700991.
The Netherlands
Currencycloud B.V. is authorized by De Nederlandsche Bank (DNB) for the issuing of electronic money with Relation number DNB: R142701.
United Kingdom
The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 and the Payment Services Regulations for issuing of electronic money and the provision of payment services with FCA registration number 900199.
United States
Services may be provided in the United States under sponsorship by Community Federal Savings Bank, to which The Currency Cloud Limited is a service provider, or by The Currency Cloud Inc., pursuant to the money transmitter regulations of the various States where it is licensed. NMLS ID: 1428924.
The Currency Cloud Inc. is registered with FinCEN under registration number 31000206794359, and is licensed for money transmission multiple states.
| State | Regulator Agency | License |
|---|---|---|
| Alaska | Division of Banking & Securities 500 W. Seventh Ave, Suite 1850 Anchorage, AK 99501 907-269-8140 | 11235 |
| Alabama | State Banking Dept of AL P.O. Box 4600, Montgomery, AL 36103-4600 334-242-3452 | SC-547 |
| Arizona | Arizona Department of Financial Institutions 2910 N 44th Street, Phoenix, AZ 85018 | 945826 |
| Arkansas | Arkansas Securities Dept Heritage West Building 201 East Markham, Suite 300, Little Rock, AR 72201 501-324-8688 | 112326 |
| California | CaliforniaDepartment of Financial Protection and Innovation 1515 K Street, Suite 200, Sacramento, CA 95814 1-866-275-2677 | 2658 |
| Connecticut | Connecticut Department of Banking Consumer Credit Division 260 Constitution Plaza, Hartford, CT 06103-1800 860-240-8206 | MT-1428924 |
| Colorado | Colorado Department of Regulatory Agencies 1560 Broadway, Suite 925 Denver, CO 80202 | 500255 |
| Delaware | Delaware Office of the State Bank Commissioner 555 E. Loockerman St, Ste 210, Dover, DE 19901 302-739-4235 | 026473 |
| District of Columbia | DC Dept of Insurance, Securities and Banking Bureau 810 First Street NE, Suite 701, Washington, DC 20002 202-727-8000 | MTR-1428924 |
| Georgia | Georgia Department of Banking and Finance 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565 770-986-1633 | 59870 |
| Idaho | ID Dept of Finance Consumer Finance Bureau/Securities Bureau 800 Park Blvd Ste 200, Boise, ID 83712 208-332-8000 | MTL – 188 |
| Illinois | Illinois Dept of Financial and Professional Regulation Division of Banking 100 W. Randolph Street 9th Floor, Chicago, IL 60601 844-768-1713 | MT.0000313 |
| Indiana | IN Dept of Financial Institutions, Consumer Credit Division 30 South Meridian Street, Suite 300, Indianapolis, IN 46204 317-232-3955 | – |
| Iowa | Iowa Division of Banking 200 E. Grand Avenue, Suite 300, Des Moines, IA 50309 515-281-4014 | 2015-0192 |
| Kansas | Office of the State Bank Commissioner 700 SW Jackson, Suite 300, Topeka, KS 66603 785-296-1744 | MT-0000312 |
| Kentucky | Kentucky Department of Financial Institutions 1025 Capital Center Drive, Suite 200, Frankfort, KY 40601 | SC361499 |
| Louisiana | LouisianaOffice of Financial Institutions Non-Depository Division PO Box 94095, Baton Rouge, LA 70804-9095 225-925-7762 | 41933054F |
| Massachusetts | Massachusetts Division of Banks Non-Depository Institution Supervision Unit 1000 Washington Street, 10th floor Boston, MA 02118-2218 617-956-1500 | FT1428924 |
| Maine | Maine Bureau of Consumer Credit Protection 35 State House Station, Augusta, ME 04333 207-624-8527 | NMT1449384 |
| Maryland | Office of the Commissioner of Financial Regulation 1100 N. Eutaw Street, Ste. 611, Baltimore, MD 21201 1-888-784-0136 | 1428924 |
| Michigan | Michigan Department of Insurance and Financial Services 530 W. Allegan St. 7th Floor, Lansing, MI 48933 877-999-644 | MT0021415 |
| Minnesota | Minnesota Commerce Department 85 7th Place East, Suite 280, Saint Paul, MN 55101 651-5391703 | MN-MT-1428924 |
| Mississippi | Mississippi Dept of Banking and Consumer Finance Mortgage Division, PO Box 12129, Jackson, MS 39236 800-844-2499 | 2877 |
| Missouri | Missouri Division of Finance PO Box 716, Jefferson City, MO 65102 573-751-4243 | MO-19-7884 |
| Montana | Montana Division of Banking and Financial Institutions 301 S. Park Ave, Suite 316 Helena, MT 59601 406-841-2920 | – |
| Nebraska | Nebraska Department of Banking and Finance PO Box 95006, Lincoln, NE 68509 402-471-2171 | 1428924 |
| New Hampshire | New Hampshire Banking Department 53 Regional Drive, Concord, NH 03301 | 22171-MT |
| New Jersey | New Jersey Department of Banking and Insurance 20 West State Street, 8th Floor Trenton, NJ 08608 609-292-7272 | 1803539 C22 |
| New Mexico | New Mexico Financial Institutions Division Mortgage Unit 2550 Cerrillos Road, 3rd Floor, PO Box 25101 (87504) Sante Fe, NM 87505 505-476-4519 | 5079241 |
| North Dakota | North Dakota Department of Financial Institutions – Consumer Division 2000 Schafer Street, Ste G, Bismark, ND 58501 701-328-9933 | MT103257 |
| Ohio | Ohio Division of Financial Institutions / Division of Financial Institutions Consumer Finance Licensing 77 South High Street, 21st Floor, Columbus, OH 43215 614-728-8400 | MT 100-116 |
| Oklahoma | Oklahoma Dept of Consumer Credit Licensing 3613 NW 56th Street, Suite 240 Oklahoma City, OK 73112 405-521-3653 | OKDOB001 |
| Oregon | Oregon Division of Financial Regulation 350 Winter Street NE, Room 410, Salem, OR 97301 503-378-4140 | MTX-30173 |
| Rhode Island | State of Rhode Island Department of Business Regulation / Division of Banking 1511 Pontiac Avenue, Building 69-2, Cranston, RI 02920 401-462-9503 | 20183673MT |
| South Dakota | South Dakota Division of Banking 1601 N. Harrison Avenue, Pierre, SD 57501 | MT-2143 |
| Tennessee | Tennessee Department of Financial Institutions 312 Rosa L. Parks Ave, 26th Floor, Nashville, TN 37243 615-741-0351 | 1428924 |
| Utah | Utah Division of Real Estate 160 East 300 South, Second Floor, Salt Lake City, UT 84111 801-530-6297 | 133 |
| Vermont | VermontDepartment of Financial Regulation Banking Division 89 Main Street Montpelier, VT 05620-3101 802-828-3307 | MT 100-116 |
| Washington | Washington Department of Financial Institutions Division of Consumer Services PO Box 41200, Olympia, WA 98504-1200 360-902-8703 | 550-MT-111765 |
| West Virginia | West Virginia Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302-3542 304-558-2294 | WVMT-1428924 |
| Wyoming | Wyoming Division of Banking Herschler Building, 3 West, 122 West 25th Street, Cheyenne, WY 82002 307-777-7797 | – |
Alaska
Alaska Division of Banking & Securities
For Alaska residents only:
If your issue is unresolved by The Currency Cloud Inc., (646) 593-8724, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected]or call Nine Zero Seven Four Six Five Two Five Two One
California
CaliforniaDepartment of Financial Protection and Innovation
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight:
Department of Business Oversight Consumer Services 1515 K Street, Suite 200 Sacramento, CA 95814 Tel:1-866-275-2677Email:[email protected]
Colorado
Colorado Division of Banking
CUSTOMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT:
- You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
- If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY:
All complaints must be submitted in writing . Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 Email: [email protected] Website: https://banking.colorado.gov/industry/money-transmitters
Illinois
Illinois Department of Financial and Professional Regulation
For consumer complaints, please contact:
Illinois Department of Financial and Professional Regulation Division of Financial Institutions 320 W. Washington Springfield, IL 62786 Tel: 1-855-351-2274
Indiana
Indiana Department of Financial Institutions
The Currency Cloud Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.
Maryland
Office of the Commissioner of Financial Regulation
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding The Currency Cloud Inc., NMLS #1428924 at 1100 N. Eutaw Street, Ste. 611, Baltimore, MD 21201 Tel: 1-888-784-0136
Link to NMLS Consumer Access:https://www.nmlsconsumeraccess.org/
