Security centre
Empowering you in the fight against fraud
On this page
Latest scams Open in new window
Report a scam or fraud Open in new window
How we're protecting you Open in new window
Victim Support Open in new window
Take Five to Stop Fraud Open in new window
Report a security vulnerability Open in new window
Report fraud Open in new window
Latest scams to watch out for
Impersonation scams
Criminals are very good at tricking you into believing they are from your bank, the police or other trusted organisations in order to get their hands on your money or personal information.
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Avoid impersonation scams Open in new window
Fake adverts on social media
Criminals are publishing fake ads on social media sites that lead to fake websites used to steal your card details.
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Find out more Open in new window
Investment scams
Criminals often make promises of great returns when investing in their schemes, which often don’t exist or are worthless.
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Avoid investment scams Open in new window
Report a scam or fraud
The quicker you act the better
- Scams are when you’ve paid a person or company money because you thought they were genuine. Scams can be very convincing and anyone can get caught out.
- Fraud is when money goes out of your account that you didn’t know about.
Report it now Open in new window
How we’re protecting you
Find out more about our security measures to protect you by visiting ourhow we protect youhub.
My security profile
A handy in-app tool you can use to bump up your account protection, quickly, simply and easily.Use it to keep you, your money and your details safer.
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Find out more Open in new window
Ulster Bank banking app
Better protect yourself from fraud and scams with the Ulster Bank banking app. Add extra account security and settings controls to help stay secure.
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Download the app Open in new window
Our codes to protect you
If you think you've been the victim of a scam or fraud, we can help you.
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Learn about our codes Open in new window
Strong customer authentication
Now you can add an extra layer of advanced security in our app by setting up biometric approval.
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Find out more Open in new window
Access to Victim Support
Victim Support is an independent charity offering a free confidential service. They have a team of dedicated caseworkers that are experienced in helping victims of financial crime to cope, recover and move beyond crime.
If you would like to speak to somebody about your situation, you can request a callback from Victim Support by completing the Ulster Bank Victim Support Referral form.
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Take Five to Stop Fraud
Led by UK Finance, Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.
Criminals want your money and they are experts at getting it.
They will go to great lengths to impersonate people, organisations and the police, using calls, emails, texts and social media to manipulate you.
Even the savviest person can be tricked into revealing security details or sending them money.
Take a moment to stop and think: it could protect you and your money
Reporting a security vulnerability
Our fundamental purpose is to keep our customers safe and secure and that’s why we at Ulster Bank take the security of our systems seriously.
If you have identified a potential vulnerability, please reach out to us via our Responsible Disclosure Programme – managed by Bugcrowd. Any submissions must be made through Bugcrowd and submitted on their platform.
NatWest Group will not accept submissions that have been found through the use of malignant or illegitimate means - If our Security Operations Centre identify your actions as malicious this will be treated as an attack and not a Responsible Disclosure submission.
Before submitting your finding please read over the terms and scope, and submit here.
How else can we help today?
Keep your accounts secure
How we protect you
Fraud and scam guides
Report fraud or a scam
