Synopsis
The Reserve Bank of India (RBI) has taken steps to ensure seamless digital payments for UPI customers using the @paytm handle, as Paytm Payments Bank won't accept further credits after March 15, 2024. The RBI advises NPCI to examine Paytm's request to become a Third-Party Application Provider for UPI. @paytm handles must migrate seamlessly to newly identified banks to avoid disruption.
Given the Paytm Payments Bank will not be able to accept further credits into customer accounts and wallets after March 15, 2024, the Reserve Bank of India on Friday took more steps to ensure seamless digital payments by UPI customers using @paytm handle.
RBI has asked NPCI to examine the request to become a Third-Party Application Provider (TPAP) for UPI channel for continued UPI operation of the Paytm app.
These measures will be applicable only to customers and merchants that currently have an @paytm UPI handle. If you have an UPI address that is other than @paytm, no action needs to be taken.
"National Payments Corporation of India (NPCI) has been advised by the RBI to examine the request of One97 Communication Ltd (OCL) to become a Third-Party Application Provider (TPAP) for UPI channel for continued UPI operation of the Paytm app, as per the norms," RBI said.
RBI has advised that if NPCI grants TPAP status to OCL, @paytm handles have to be migrated in a seamless manner from Paytm Payments Bank to to a set of newly identified banks to avoid any disruption.
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ET had reported on February 10 that One97 was focussing on the TPAP route to ensure that UPI remains open for its users.
Paytm is looking to use three or more banks to start issuing new VPAs to its customers from next month. HDFC Bank, Axis Bank and Yes Bank are in contention for the consumer-facing UPI payments business of Paytm, just like they are looking to support the nodal accounts of its merchants, ET had reported earlier.
Paytm will then join the likes of PhonePe, Google Pay, Amazon Pay and others. There are 22 TPAPs working on UPI. Banks like Axis Bank, HDFC Bank, ICICI Bank support multiple fintechs through the TPAP route. Typically, banks and fintechs use addresses that are a mix of both their brand names.
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The NPCI has been asked to facilitiate the certification of 4-5 banks as Payment Service Provider (PSP) banks that have shown capabilities to handle high volume UPI transactions. RBI has said these norms will help minimise concentration risk.
If you are a merchant that uses Paytm QR codes, OCL may open settlement accounts with one or more PSP banks. These banks will be those other than Paytm Payments Bank.
The RBI has once again reiterated that customers with underlying account or wallet with Paytm Payments Bank should make alternative arrangements with other banks well before March 15, 2024.
Further, holders of FASTag and National Common Mobility Cards (NCMC) which have been issued by Paytm Payments Bank are also advised to make alternate arrangements before March 15, 2024.
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"All the above actions are undertaken in the sole interest of protecting the customers and payment system from any possible disruptions and are without any prejudice to the regulatory or supervisory actions initiated by RBI against Paytm Payments Bank," RBI said in its press release.
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