Paytm Payments Bank to close from March 15. Here’s all that you need to know | Mint (2024)

In line with the Reserve Bank of India's directives, Paytm Payments Bank (PPBL) will shut down services such as deposits, credit transactions, and FASTag recharges from March 15 onwards.

Notably, this is an extended deadline. The RBI on January 31 directed PPBL to stop accepting deposits or top-ups in customer accounts, wallets, FASTags, and other instruments after February 29, due to concerns around large-scale non-compliance of regulations and supervisory issues.

Particularly, the fintech startup was found to be in breach of know-your-customer (KYC) requirements and other RBI-mandated processes.

Besides the RBI, the BSE has also issued guidelines for investors to keep in mind while using the payments bank for stock trading; and the NHAI has removed it from its list of options for FASTag options.

Here's What Will Be Affected: All You Need to Know

Depositing Money: Customers will no longer be able to deposit money into their PPBL accounts from March 15 onwards. Similarly, salary credit, direct benefit transfers or subsidies via PPBL accounts will also be halted.

UPI and IMPS Functions: Customers will be unable to use the Unified Payments Interface (UPI) and Immediate Payment Service (IMPS) function through their PPBL accounts from March 15 onwards.

Money Withdrawal and Transfer: Customers will be allowed to keep withdrawing and transferring money from their PPBL accounts. Besides this, refunds, winnings and cashbacks from partner banks will be processed.

Wallets Functions: Customers will be unable to use top-up and transfer facilities for their PPBL wallets after March 15. They will be allowed to use existing money from the wallet for transactions and payments.

FASTag Recharge: Customers will not be able to recharge their PPBL-issued FASTags. Paytm FASTag users should procure a new one issued by another bank as soon as possible to ensure a seamless travel experience and avoid inconvenience at toll plazas, the National Highways Authority of India (NHAI) stated in an advisory.

NCMC Cards: Customers will also not be able to recharge or top-up funds into their National Common Mobility Cards (NCMC) issued by PPBL.

For Merchants: The RBI said that merchants or businesses accepting payments using a Paytm QR code, Paytm soundbox or Paytm PoS (point-of-sale) terminal can continue to use it even after March 15 if their receipt and transfer of funds is linked to a bank account other than PPBL.

Also Read | NPCI likely to grant Paytm third-party app licence this week: Report

List of Authorised Banks for Replacement of FASTag

The NHAI has updated its list of authorised banks and non-banking financial companies (NBFCs) that can issue FASTags.

The revised list includes 39 banks and NBFCs. These include prominent names such as Airtel Payments Bank, Axis Bank Ltd, Bandhan Bank, Bank of Baroda, Canara Bank, HDFC Bank, ICICI Bank, IDFC First Bank, IndusInd Bank, Kotak Mahindra Bank, Punjab National Bank, State Bank of India, and Yes Bank.

Other banks and NBFCs that have been authorised to issue FASTags are Allahabad Bank, AU Small Finance Bank, Bank of Maharashtra, Central Bank of India, City Union Bank Ltd, Cosmos Bank, Dombivli Nagari Sahakari Bank, Equitas Small Finance Bank, Federal Bank, Fino Payment Bank, Indian Bank, Indian Overseas Bank, J&K Bank, Karnataka Bank, Karur Vysya Bank, LivQuik Technology Pvt Ltd, Nagpur Nagarik Sahakari Bank Ltd, Punjab Maharashtra Bank, Saraswat Bank, South Indian Bank, Syndicate Bank, The Jalgaon People's Co-op Bank, Thrissur District Cooperative Bank, and UCO Bank.

Register alternate bank accounts: BSE tells investors

The BSE has in a press release on March 12 told investors, to register accounts opened with other banks instead of their PPBL account with the trading members (stock brokers) to avoid disruptions.

"Investors’ attention is drawn to recent regulatory action announced by the Reserve Bank of India whereby they have put restrictions on PPBL ... effective March 15, 2024. Investors are hereby informed that these restrictions may impact the securities market transactions of those investors who have registered bank accounts of only PPBL, with their Trading members. In view of the same, investors are advised to review their current banking arrangements and add additional bank accounts with other banks to avoid any impact on transactions on account of the aforementioned RBI directive," the press release said.

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First Published:

14 Mar 2024, 02:05 PM IST

Paytm Payments Bank to close from March 15. Here’s all that you need to know | Mint (2024)

FAQs

Paytm Payments Bank to close from March 15. Here’s all that you need to know | Mint? ›

Here's What Will Be Affected: All You Need to Know

Will Paytm Payments Bank account be closed? ›

CLOSURE OF INACTIVE PAYTM PAYMENTS BANK WALLETS WITH NIL BALANCE. Dear Bank Customer, Please note that all wallets which do not have any transactions for the last 1 year or more and have nil balance, shall be closed w.e.f. June 17th, 2024.

Is Paytm payment bank being discontinued? ›

The closure of Paytm Payments Bank stems from directives issued by the RBI, citing "non-compliance issues and concerns" within the institution. Reports indicate that numerous accounts were opened without proper identification, raising suspicions of potential involvement in illicit activities such as money laundering.

How to use Paytm wallet money after 15 March 2024? ›

I have a wallet with Paytm Payments Bank. Can I continue to use money from this wallet after March 15, 2024? Yes. You can continue to use, withdraw or transfer to another wallet or bank account upto the balance available in the wallet.

Will Paytm wallet work after 15 March? ›

Paytm and PPBL ended inter-company agreements. Paytm announced plans for new partnerships with banks and the potential financial impact of these initiatives. Paytm Wallet users can still use their funds but won't be able to add money or receive credits after March 15, 2024.

What will happen to a Paytm payment bank account? ›

Paytm Payments Bank Account Holders can not use it after March 15, 2024. Deposit and credit services will be suspended. Available balance in Paytm Payments Bank account can be used, withdrawn and transferred by account holders until it is exhausted, even after the March deadline.

Is Paytm safe to use in 2024? ›

The Reserve Bank of India (RBI) has issued a directive restricting Paytm Payments Bank Account from accepting new deposits or allowing such credits after March 15, 2024. However, you can continue to use, withdraw or transfer your funds from your account up to the available balance in your account.

Why is Paytm shutting down? ›

The license, granted by the country's payments authority, came as Paytm Payments Bank will cease most operations on March 15, after the Reserve Bank of India ordered the banking unit to stop accepting fresh deposits in its accounts or popular wallets, following persistent compliance breaches.

Is Paytm Payments Bank banned? ›

Paytm Payments Bank was recently banned in India by the government on the pretext of non-compliance with regulations and supervisory issues. But, this doesn't mean that Paytm will also stop working. It will continue to function as it used to work, and features related to Paytm Payments Bank are not available.

Will Paytm bank come back? ›

Will the Paytm payment bank start again in the future? Unfortunately, the future of Paytm Payments Bank (PPBL) is currently uncertain following a recent decision by the Reserve Bank of India (RBI). As of today, February 8, 2024: PPBL is no longer accepting new deposits or top-ups.

Can we still use Paytm bank? ›

The Reserve Bank of India (RBI) has issued a directive restricting Paytm Payments Bank Account/Wallet from accepting new deposits or allowing credit transactions after March 15, 2024. Please note that you will not be able to deposit or add money to your Paytm Payments Bank Account/Wallet after March 15, 2024.

Is it safe to use Paytm? ›

Your account details are 100% secure when you use Paytm, and we'll do everything it takes to ensure it stays that way.

How to use Paytm 2024? ›

How to Make UPI Payments on Paytm?
  1. Step 1: Open the Paytm app.
  2. Step 2: Choose “Scan and Pay” or use the QR code scanner feature on the main screen. ( ...
  3. Step 3: Enter the mobile number or name of the receiver. ...
  4. Step 4: On the next screen, click on “Pay” and enter the amount you wish to send.
Jun 21, 2024

What is the issue of Paytm Payments Bank? ›

What has the RBI instructed? The RBI has disallowed the Paytm subsidiary from accepting further deposits, top ups or credit transactions into its operated wallet or accounts from February 29. This also applies to its prepaid instruments for FASTags and National Common Mobility Cards (NCMC) cards.

Is the Paytm app getting closed? ›

No It's not closed. It has been just banned from opening new accounts & this is not happening for first time. But this time RBI seems to be very serious about its action and has banned Paytm from opening new accounts after Feb, 2024.

Has Paytm cancelled its agreements with Paytm Payments Bank? ›

Paytm on March 1 informed its investors that the company had discontinued various inter-company agreements with its associate entity, Paytm Payments Bank Limited (PPBL).

Is Paytm Payment bank still active? ›

On 31 January 2024, Paytm Payments Bank was stopped from onboarding new customers onto their platform, due to persistent non-compliance and continued material supervisory concerns within the bank.

Is my money safe in Paytm Payments Bank? ›

A. Absolutely yes. You can continue to make UPI Payments, send or receive money through UPI, or make offline QR code payments as usual on Paytm App. For lightning fast payments always Paytm Karo!

How can I permanently close my Paytm payment bank? ›

Steps to Delete Your Paytm Bank Account
  1. Step 1: Open the Paytm app and log in with your registered mobile number.
  2. Step 2: Tap on the icon in the 'Upper left corner' of the screen to open the menu.
  3. Step 3: Select “24×7 Help“.
  4. Step 4: Go to “Profile Settings“.
  5. Step 5: Choose “I need to close/delete my account“..
Feb 21, 2024

What will happen to Paytm money? ›

Your investments with PaytmMoney are safe. The recent directives on our associate bank do not affect Paytm Money's operations.

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