PayPal.Me frequently asked questions | PayPal US (2024)

FAQs

Is PayPal me safe to use? ›

Yes. Here are the guidelines for selecting a PayPal.Me link: It can only contain alphanumeric characters (letters A-Z, numbers 0-9) and can't contain symbols, dashes, or spaces. It's not case sensitive, but casing is recommended to improve its readability for your friends and family.

To deliver a secure service, we may ask you to confirm your identity. We do this to make sure it's you, using the PayPal account. We'll also ask if we see new or unusual activity, like a log in from a new device or different location.

What is PayPal.Me? PayPal.Me is a personal payment link. You can share your link with others, and they can use it to send you money for any reason. No email address or phone number required.

How can I cancel, delete or change my PayPal.Me link? Once you've created your PayPal.Me link, you won't be able to delete it. If you want to hide your PayPal.Me link from the world, log into PayPal.Me, tap or click turn off My Link. This will prevent people from sending you money.

It's good to know that you find the Paypal.Me option useful. There is no fee for using the link, however, if you have a PayPal Business account or the person paying you opts for PayPal Purchase Protection – the payment is a “Goods and Services” payment. That means you'll pay the standard PayPal fee (2.9% + $0.30).

Technically, your PayPal account is safe from hacking. PayPal is a secure platform, and it takes all necessary measures to safeguard accounts. That said, a hacker could potentially access your PayPal account by obtaining login information from you through phishing attacks.

In December 2022, PayPal experienced a data breach involving unauthorized account access through credential stuffing. Hackers were unable to transact, and PayPal promptly reset the passwords of affected accounts.

Go to your Settings. Click the Security tab above your name. Click Update under "Security questions." From the "Security question 1" and "Security question 2" dropdown menus, select a question and type its answer.

Many fraudsters send spoofed emails warning you that your account is about to be suspended. The email will ask you to enter your password on a (spoofed) webpage. We'll only ask you to enter your password on our login page. Always log in to PayPal and view the Resolution Center for any notifications.

PayPal.Me allows users who have a PayPal account to create a customized link to quickly request payments directly to their PayPal account. It was launched in 2015 to remove the need to give out personal information, like an email address or phone number, and can be customized with preset amounts of money.

How is PayPal connected to my bank account? ›

You can link your bank account instantly by entering your bank login details. We'll use a third-party provider to confirm your bank account details and to check your balance and transactions as needed, which can help your PayPal payments go through. You can remove these permissions in your Settings at any time.

PayPal Customer Support will occasionally call out to confirm if you made a transaction, but the phone number will never be hidden. It would also be regarding a transaction that you can see on your PayPal account and in a language that matches what you have as your primary language on your PayPal.

Some Personal Information is disclosed to other PayPal account holders as required to complete a payment transaction. This includes your username, profile photo, first and last name, email, and phone number.

Your PayPal.Me page will display your name or business name, profile picture or logo and the suburb associated with your PayPal account. This will be visible to anyone visiting your page and will help others recognise and transact with you.

your name, profile pic or avatar, amount received, and your comments. your mailing address, but only if you've chosen to share it when paying for goods or services.

Buyer Protection

If your eligible purchase doesn't arrive, or doesn't match the seller's description, we can reimburse you.

Security you can rely on. Whether you use PayPal to buy or sell, we help keep you and your payments safe. With data encryption, real-time transaction monitoring and buyer and seller protection policies, PayPal's a safe way to pay and get paid.

We don't reveal your financial information to sellers. And if something goes wrong with an order and your transaction qualifies for Buyer Protection, we'll reimburse you for the full purchase price plus any original shipping costs.

We don't charge any fees to open a PayPal account or download the PayPal app. For more information on fees, you can: Click Fees at the bottom of any Consumer PayPal page, or. Click Fees at the bottom of any Merchant PayPal page.