FAQs
In most cases, you will only need to go to check-in when you have checked-in online if you need to drop off an item of hold baggage. Please ensure that you are aware of the hand baggage requirements for your specific airline before you travel.
Is it better to check-in online or at the airport? ›
It's typically better to check in online, since you can do so much sooner than you would be able to in person at the airport. As mentioned above, it's especially important to check in early for a Southwest flight, since boarding order is determined by check-in order.
Do you have to go to the check-in desks if you checked in online? ›
If you do have luggage to check-in you will need to go to the check-in desk assigned for your airline/flight, this will be displayed on the flight information screens in the terminal.
What do you have to do when you check-in online? ›
Passengers confirm their presence on a flight by making a seat selection through online check-in. Passengers can select their seats or purchase additional services. You can drop off your baggage at a counter separated for you.
Can I go straight to security if I checked in online? ›
Can I go straight to security after checking in online? If you have additional baggage besides hand luggage, you must first go to the baggage check. If, on the other hand, you are only carrying hand luggage, you can go directly to the security check.
Do I still need a boarding pass if I check-in online? ›
If you check-in online prior to your flight, your boarding pass may be emailed to you for printing at home. You can also request a mobile boarding pass, a link for which will be emailed or texted to you.
What happens if you don't check in 24 hours before your flight? ›
If you don't meet your check-in time limits, we have the right to deny service. We may cancel your reservations, deny boarding, or refuse to check your bags.
What's the point of checking in online? ›
Check in online before arriving to airport
Benefits of online check-in: Avoid potential check-in lines at airport. Print boarding pass at home (can also wait or reprint at self-service kiosk at the airport) Select seat assignment(s) before others (if applicable)
Do we need print out for Web check in? ›
No, it's not necessary to print your boarding pass after web check-in. You can choose to download your boarding pass on your smartphone and display it at the airport security checkpoint and boarding gate. However, if you prefer to have a paper copy, you can print it out as well.
What are the disadvantages of online check-in? ›
Disadvantages of online check-in: On the other hand, online check-in is now very popular, which means the baggage drop-off counters can sometimes be overcrowded, and the time gain is rather small. Often, difficulties arise when rebooking or canceling the flight if you check in online very early.
It is highly recommended that you check-in online up to 24 hours before departure. If you are checking bags, it is recommended that you arrive at your airline ticket counter no less than 90 minutes prior to departure. If you have boarding pass and are not checking bags, you do not need to go to the ticket counter.
Is online check-in same as boarding pass? ›
online check-in / mobile boarding pass
Depending on the airline and flight, online check-in is possible up to 24 to 48 hours before departure. After you have entered all the details, you will receive a mobile boarding pass within a few minutes, which you can save on your smartphone or print out.
Do I need to check in again if I check in online? ›
Do I need to check in at the airport if I checked in online? If you have a boarding card issued and you have printed it out or have it electronically on your phone, then most airports don't require you to check in at the airport again.
Can you choose seats when checking in online? ›
Airlines typically assign seats during online check-in based on several factors, including ticket class, frequent flyer status, and availability. Passengers can often select seats themselves, subject to availability, or the airline may assign seats automatically to optimize the seating configuration.
What information does online check in need? ›
For domestic flights, you'll need your boarding pass and your Government-issued Real ID. For International flights, you'll need your boarding pass and your passport. Why do airlines encourage online check-in 24 hours before you arrive at the airport? All airlines routinely overbook flights.
Do you need to go to kiosk when checking in online? ›
If you have checked in for your flight online, you will probably be able to scan your printed boarding pass at the kiosk. When you scan your boarding pass, the kiosk will identify you and begin the luggage check-in process.
Do you have to go to the desk to check out? ›
In most cases, you can just leave your room. The hotel will then check you out and send you the bill. You'll want to make sure that they have your correct email address. The charges should also be available on the hotel's website or app.
How do I check my luggage if I check-in online? ›
How it works:
- Begin check-in online or on the app.
- Select the number of bags to check and pay if needed.
- Download your boarding pass or print it at home.
- Scan your boarding pass at the kiosk for Express Bag Tags.
- Tag your bags and take them to Bag Drop.