Okta Help Center (Lightning) (2024)

FAQs

How do I reach out to Okta support? ›

If you don't know your username, contact your company's help desk who set up your organization's Okta accounts. If you forgot your password, use the Forgot Password link at the bottom of the sign-in page to generate a new one. If the link isn't available, contact your IT department.

Okta is a secure identity cloud that links all your apps, logins and devices into a unified digital fabric. With Okta, you're up and running on day one, with every app and program you use to work, instantly available. Whether you're at your desktop or on the go, Okta seamlessly connects you to everything you need.

The top alternatives for Okta single-sign-on-sso tool are OneLogin with 41.91%, OneAll with 21.64%, AWS Single Sign-On with 5.31% market share.

After 30 minutes, the system will auto-unlock the account.

In the Admin Console, go to ApplicationsApplications. Open the Okta Workflows OAuth application. Click the Sign On tab and copy the Client ID and Client secret values in your Okta connection details.

Select the App to Okta User tab. Click Override with mapping. Select an attribute or enter an expression to create the Okta username. Click Save Mappings and Apply updates now.

Usually the login page is “companyname”.okta.com. Alternatively, if you were sent an activation link email, the sign in page will be in the email body. Otherwise, contact your company's IT department to obtain the correct okta login page URL.

What is the default password for Okta? ›

Default credentials: admin/OktaAdmin@123. To change the password, see Command Line Management Console reference.

We use Personal Data, such as contact data, Ancillary Data and other metadata, about you and your use of our products, services, and offices to verify accounts and activity, monitor suspicious or fraudulent activity, assist our customers in their monitoring of suspicious or fraudulent activity, and identify violations ...

Okta provides one-click access to most supported apps. After signing in to Okta, you can access the apps on your device without having to authenticate with the app itself. Many apps provide a fallback authentication method so that you can access the app by entering your app sign-in credentials.

The only downside to Okta is cost.

In the Admin Console, go to SettingsAccount. In the Give Access to Okta Support section, click Edit. Set the option Okta Support access to Enabled. Click Save.

Confirm Device Date / Time Settings are set to Network ( or Automatic). This is a very common issue for roaming users. Reboot the device in question. Try re-enrollment or reinstall of Okta Verify app.