FAQs
Hackers try to take over your accounts. Some might want to steal your personal information — like your usernames and passwords, bank account numbers, or Social Security number — to commit identity theft. Others might want to spread malware or scam others.
What if someone hacked my Facebook and changed my email, phone number, and password? ›
Log in using the Facebook app and select “Forgot password”. Choose the prompts indicating that you can't access the account's current phone number and email address. After following these prompts, you should receive a form to fill out, requesting a change to your account's primary address.
Should I delete an account if it was hacked? ›
Consider Creating a New Email Address
Many experts warn against deleting email accounts as most email providers will recycle your old email address. This could mean a hacker could spam every site they can find with a 'forgot my password' request and try to impersonate you – identity theft!
What is the solution if your FB account is hacked? ›
Go back into your Settings & Privacy menu, and navigate to Password and security. Scroll all the way down to the Get help section, and select If you think your account was hacked. Follow the prompts to complete the reporting process.
Who do I contact if I have been hacked? ›
File an identity theft report with the FTC on IdentityTheft.gov. File a complaint with the FBI's Internet Crime Complaint Center (IC3). File a police report when you discover that you've been hacked, especially in cases of identity theft.
What are four things to do when you get hacked? ›
What to do if you get hacked
- Check if you've been hacked. ...
- Get your accounts back. ...
- Tell friends and family. ...
- Check your bank accounts. ...
- Update your security software and scan for viruses. ...
- Change your passwords. ...
- Secure your WiFi. ...
- Check your accounts and apps.
Can I contact Facebook about my account being hacked? ›
Yes, you can contact Facebook if your account has been hacked visit to Facebook help center +1-855-324-9115. Go to Facebook's Hacked Account page and follow the instructions to secure your account.
What to say when your account has been hacked? ›
Hi [Recipient Name], I wanted to let you know that my email account was recently hacked. I've changed my password and taken steps to secure my account, but I wanted to warn you in case you received any suspicious emails from me. If you received any suspicious messages, please delete them, and do not click on any links.
Does Facebook do anything about hacked accounts? ›
Hacked or compromised accounts
If we notice unusual activity on your account, we may take steps to try to protect you and lock your account. If this happens to you, there are steps you can take to unlock your account.
Should I close my bank account after being hacked? ›
If your bank account has been hacked, report it to your bank's fraud department and freeze the account. Then, immediately change your passwords and security questions. If you don't report the incident right away, banks may not refund your money. Also consider taking these steps to lock down your account and identity.
While there may not be much that the police can do to find the person who hacked into your account, having a record of the theft will be helpful as you work with your bank to get your money back. You should also consider reporting the compromise to the Federal Trade Commission.
Should I be worried about being hacked? ›
If hackers get into your device or accounts, they could access your money and personal information and you could become a victim of identity theft or identity fraud. Identity theft is when your personal details are stolen and identity fraud is when those details are used to commit fraud.
What if my Facebook account has been hacked and my password changed? ›
If your account was hacked or compromised, you can take action to regain your account. Visit the Facebook Help Center or the Instagram Help Center to learn how to secure your account. We'll ask you to change your password and review recent login activity.
How long does it take for Facebook to resolve a hacked account? ›
How long does it take for Facebook to resolve a hacked account? According to cybersecurity service Cyrus, it might take between one to two weeks for Facebook to recover a hacked account if it's without any significant complexities.
How do hackers get into my Facebook account? ›
Malware or suspicious apps
These apps often pose as photo editors, mobile games, or fitness monitors, and after downloading the app, users are required to enter their Facebook credentials to log in. Once they have submitted this information, the hacker can use it to access their Facebook account.
What do hackers do to your account? ›
If hackers gain access to your passwords, they can do serious damage to your finances, reputation, and online identity. Once someone knows your login credentials, they could: Access your email and social media accounts. Make fraudulent purchases and transfers using your bank accounts.
Should I be worried if I get hacked? ›
If hackers get into your device or accounts, they could access your money and personal information and you could become a victim of identity theft or identity fraud. Identity theft is when your personal details are stolen and identity fraud is when those details are used to commit fraud.
Is the bank responsible if your account is hacked? ›
Notify your bank to report any unauthorized transactions, start an investigation. Banks generally refund fraudulent transactions if reported promptly.
What are signs that your account has been hacked? ›
Here are 10 signs that indicate you have been hacked:
- Unusual activity on your accounts. ...
- Mysterious emails or messages. ...
- Slow performance of your devices. ...
- Pop-ups and advertisem*nts. ...
- Strange toolbars or add-ons. ...
- Friends receive strange messages from your account. ...
- Passwords don't work. ...
- Antivirus software is disabled.