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Mark Julius M. Casal 20Reputation points
I accidentally uninstalled my Microsoft Authenticator App from my old phone without backing up in the Cloud. Now, I can't log in to my new device since it requires a generated code from the authenticator app.
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Anonymous
2023-09-09T23:48:41.59+00:00 Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. The authenticator app is nothing more than a code generator. The two factor is turned on or off at the service provider end.
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Anonymous
2023-09-09T23:52:01.71+00:00 For a work /school account try to sign in to your account but select theSign in another waylink on theTwo-factor verificationpage. (assumes "another way" was previously set up) Then update the authentication device here.
https://mysignins.microsoft.com/security-info
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upvoteandAccept as answerif the reply is helpful--Anonymous
2023-09-10T12:46:22.2266667+00:00 Just checking if there's any progress or updates?
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S.Sengupta 18,691Reputation points • MVP
2023-09-10T00:03:52.4466667+00:00 If you've accidentally deleted the Microsoft Authenticator app without having backed up your accounts, you may still be able to regain access to your accounts, but the process can be more challenging.
See:
Back up and recover account credentials in the Authenticator app
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