How to verify your identity on Venmo, in order to send and receive money in the app (2024)

FAQs

How to verify your identity on Venmo, in order to send and receive money in the app? ›

Your Payname is a username that will be used to receive money to your Venmo account. It cannot be changed.

Your Payname is a username that will be used to receive money to your Venmo account. It cannot be changed.

If your bank is eligible for instant verification, you will be prompted to add your online banking username and password (or other identifying information) after you have selected your bank. If you're having any trouble with this, the best thing to do will be to reach out to your bank.

You did not enter a SSN on your form. You have a limited credit history. You are the victim of identity theft. You have a security freeze on your credit.

You'll need to have your friend verify their phone number or email address, or they can add the email address you used to their Venmo account by visiting this link: https://venmo.com/identity/verify_email_addresses. You can also take back the payment. For more information, visit this article.

Why does Venmo continue to decline my payment? The main reason a Venmo account will continue to decline is because of app glitches, unstable internet connection, improper banking information, incorrect personal information, or suspicious activity on your account.

Give your Venmo user name or the email or phone number associated with your Venmo account to the sender. Or supply them with your Venmo scan code in person or via text, email or AirDrop (iOS only) The money will land in your Venmo balance.

You're welcome to continue using Venmo without verifying your identity. You can still make payments to other users or businesses funded by your chosen payment method (bank account, credit card, or debit card). You can also receive payments from other Venmo users and transfer that money out to a bank account.

You may still be able to receive money with Venmo without linking a bank account or card. This could be handy if someone sends you a Venmo payment or if you're able to receive direct deposits to Venmo. Your money could be held as a Venmo balance, and then used for spending or sending to others later.

If you re-add the bank account manually (using your account and routing number), keep in mind that you'll need to verify the bank account. That process usually takes 1-2 business days.

Should I link my bank account to Venmo? ›

You need a bank account to make cash withdrawals. So if you plan to receive funds via Venmo and aim to cash them out, you need to link your Venmo account to a bank account.

If you can't verify your identity using your phone number, try another verification option, such as a document upload with a driver's license, state-issued ID, passport, or passport card. If you still cannot verify your identity, contact Sterling support at 888-889-5248.

The signer's name in the envelope does not match the name on the ID. The signer's face in the captured video does not match the photo on the ID. The agent cannot confirm the authenticity of the ID document due to the video quality. The agent cannot confirm the user liveness due to the video quality.

Venmo is required by federal law to collect certain information from all its users that have access to a balance. We may also ask to verify your identity if you attempt to do any of the following: Send $300.00 or more in one week (rolling 7 day period) Transfer $1000.00 or more to your bank in one week.

If you no longer have the phone number or email address on file with your account, try signing in from a computer you've previously used to access Venmo. You may be able to skip the security code challenge and then update your information once you get into your account.

We suggest going private with your account. The less financial information you share, the better. You can set your transactions to private by heading into the Settings of the Venmo app, tapping on Privacy, and then selecting Private.

Key takeaways. Plaid provides a link so financial institutions can securely share user data with apps and payment services like Venmo.