Venmo - Share Payments (2024)

  • violate applicable law;

  • are fraudulent;

  • are made for a business or commercial purpose or that involve the purchase or sale of goods or services, with the exception of transactions expressly authorized by Venmo, for example, those conducted via (i) approved merchant websites or apps that are authorized by Venmo to display the Venmo button as a payment method or (ii) using the Venmo Debit Card at merchants that accept the Venmo Debit Card as a form of payment;

  • involve gambling, gaming and/or any other activity with an entry fee and a prize, including, but not limited to casino games, sports betting, horse or greyhound racing, lottery tickets, other ventures that facilitate gambling, games of skill (whether or not it is legally defined as a lottery) and sweepstakes unless the operator has obtained prior approval from Venmo and the operator and customers are located exclusively in jurisdictions where such activities are permitted by law;

  • infringe any third party’s copyright, patent, trademark, trade secret or other intellectual property rights, or rights of publicity or privacy (including, without limitation, transactions that involve counterfeit goods);

  • involve tobacco products, prescription drugs and devices, drug paraphernalia, narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety;

  • involve items that encourage, promote, facilitate or instruct others to engage in illegal activity;

  • involve items that promote hate, violence, racial intolerance, or the financial exploitation of a crime;

  • involve ammunition, firearms, firearm parts or accessories and any weapons or knives regulated under applicable law;

  • involve p*rnography, obscene material or otherwise objectionable content or activities;

  • are defamatory, libelous, unlawfully threatening or unlawfully harassing;

  • are made for the purpose of earning rewards, perks, miles, points, etc. with your credit card, debit card, or bank account or are intended to test credit card behaviors or that Venmo, Visa, MasterCard, American Express or Discover reasonably believe to be an abuse of the credit card system or a violation of credit card association rules;

  • show the personal information of third parties in violation of applicable law;

  • support pyramid or ponzi schemes, matrix programs, other "get rich quick" schemes or certain multi-level marketing programs;

  • are associated with purchases of annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card; and/or

  • are otherwise prohibited by, or would constitute a breach of, the Venmo User Agreement.

  • Venmo - Share Payments (2024)

    FAQs

    Why does Venmo say I don't have enough money? ›

    Common causes of declined payments include insufficient funds in your bank account, incorrect recipient information, setting payment limits too low, and detecting potential fraudulent activity. Venmo customer support may also need to manually review declined payments before releasing the funds.

    Why won't my Venmo payment go through? ›

    Typically, the reason for this error is that your bank or card issuer declined the payment. Because Venmo cannot override this transaction failure, you must reach out to your bank or card issuer to resolve this issue. You could also try a different card or payment method if you think the card itself was the issue.

    How to fix suspended Venmo account? ›

    The fastest way to get your Venmo account reinstated is to use a debit card to pay back the amount owed. Paying with your bank is also an option, but keep in mind these payments can take a few days to process. In any case, once Venmo receives the funds to cover the failed payment, your account will be reinstated.

    Why won't Venmo let me send money from my balance? ›

    Why can't I make payments using the money in my Venmo account? You didn't complete the verification process in the timeframe provided, but you can still verify your identity. Once your identity is verified, you can resume using the money in your Venmo account to make payments.

    Why does my account say not enough money? ›

    Your available balance is less than your ledger balance, that's why the ATM says “insufficient funds”.

    Why does Venmo keep declining even though I have money? ›

    Why are my Venmo payments being declined? The causes behind Venmo payment declined are issues with bank/credit card balances, insufficient funds or security measures taken through Venmo technical issues, or violation of the Venmo user agreement.

    What is the Venmo sending limit? ›

    Venmo Daily Limit

    If your profile is unverified, your daily transactions are capped at $300, while after verification your Venmo max transfer per day limit increases to $5,000.

    Why can't I send more money on Venmo? ›

    However, there are limits on how much you can transfer through Venmo. The Venmo transfer limit depends on your account verification status. If you have not verified your identity with Venmo, you will be limited to a maximum of $299.99 in weekly transactions.

    Why is my Venmo payment stuck on pending? ›

    This means your payment method will be charged for the payment you sent, but the money won't reach the intended recipient until they add and verify the phone number or email address on their Venmo account. You can view your Pending payments and requests in the Venmo app with the following steps: Go to the Me tab.

    Why did Venmo randomly suspend my account? ›

    The service may freeze your account even if you don't do anything wrong, but some unusual activity was detected. For example, there may be too many transactions happening in a short time. In other cases, your profile may be frozen to protect your cash from scammers; Identity verification failure.

    Why is Venmo holding my money? ›

    Payment holds are a common industry practice that Venmo implements to help ensure a safer environment for both buyers and sellers on our platform. As selling products and services online carries some inherent financial risk, these holds provide an easy path to resolution in the event of disputes on eligible payments.

    Why am I getting an error on my Venmo account? ›

    Usually, these error messages indicate you're trying to do something in the Venmo app that isn't possible or isn't allowed. If you're trying to send a payment or bank transfer, make sure you haven't reached your limits by visiting our articles on payment limits and bank transfer limits.

    Why isn't Venmo letting me transfer money? ›

    There may be a restriction on your Venmo account that is preventing the transfer. Learn more about your frozen account. Your debit card or bank account may not be eligible to process the instant transfer. The information you entered when linking your bank account doesn't match what your bank has on file.

    Why is Venmo not allowing me to pay? ›

    The primary cause of Venmo not working with payments is insufficient funds, either in the bank account or in the Venmo balance. Additionally, identity verification issues and other security concerns can also result in the payment being declined.

    What is going on with Venmo today? ›

    User reports indicate no current problems at Venmo

    Venmo is a mobile payment service that is owned by Paypal.

    Why is Venmo saying I have a limit? ›

    If you have not yet completed identity verification, you will have a weekly spending limit of $299.99. This limit includes person-to-person payments and payments to authorized merchants. You can verify your identity in the Venmo app.

    Why is my Venmo balance low? ›

    There could be a few different explanations for this: If you have access to a Venmo balance, you may have used some of the money for a payment. If your Venmo account had a negative balance, some of the money may have been used to cover it. You may have transferred money out to a bank account or debit card.

    What does you don't have enough funds for this transaction mean? ›

    Insufficient funds in a bank account mean the account holder does not have enough money to cover a check, direct debit, or other withdrawal. This can be caused by either needing more money in the account or too many outstanding transactions that need to be paid.

    What does it mean when it says the money in your account is not enough for this payment? ›

    Understanding Insufficient Funds

    “Insufficient funds” is a bank account status that is also known as non-sufficient funds (NSF). If a transaction draws money from a bank account while the account balance is lower than the amount drawn, the account will thus be in the insufficient funds status.

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