Set up and manage your Samsung account
Your Samsung account can be set up from your phone, tablet, computer, and even your TV. Since Galaxy phones and tablets have Samsung account software built right in, you can quickly create your account when you first receive your device. If you didn't sign in while setting up your device, you can always sign in later. You can also update your account information at any time.
Note: If you experience issues with your Samsung account, please contact us. If your phone, tablet, or TV is already logged in to a Samsung account, you will need to log out of that account to create a new account. Please see the section titled "Log out or remove your Samsung account" for more information.
Set up and manage an account on your phone or tablet
- Navigate to and open Settings, and then tap Samsung account at the top of the screen.
- Enter your email address or phone number if you have an existing account, or tap Find ID, Create account, or Sign in with Google.
Note: The email address you enter when signing up will become your Samsung account username. - Follow the on-screen instructions to sign in or create your account. If you're signing in to an existing account, you may be required to perform two-step verification.
- Review the Terms and Conditions, Terms of Service, and Samsung account Privacy Notice. Tap Agree.
- You will be prompted to enter your phone number for verification. Follow the instructions to enter your phone number.
- Then, enter your verification code.
- Tap Verify.
Note: You can also choose to skip verification on your device if desired. - You will be prompted to set up Samsung Pass; tap Get started if desired and then follow the prompts. For this example, tap Cancel.
- Next, tap Profile info.
- Tap the info you want to change, and then make your edits. For example, you can change your birth date or preferred nickname.
- To confirm your identity, a verification email will also be sent to your email address to ensure that it was you that signed up. If you are having trouble with the verification email, please see the section titled "Verify your Samsung account via email."
Set up and manage an account on a computer
To sign in to or create a Samsung account from a computer, you'll need to use an internet browser. Keep in mind only one Samsung account is supported per email address.
- Using your internet browser, navigate to the Samsung Canada website.
- Select the profile icon in the upper right corner, and then select LOG IN/Sign-up.
- Enter your email address if you have an existing account, or select Find ID, Create account,or Sign in with Google.
Note: The email address you enter when signing up will become your Samsung account username. - Follow the on-screen instructions to sign in or create your account.
- Next, enter your verification code. Select Verify.
- Review and agree to the Privacy Policy. Then, select PROCEED TO SAMSUNG.COM.
- Select YES on the Check Preferences pop-up if desired. For this example, select LATER.
- Once you've signed in, select your profile icon in the upper right corner. Select your name.
- Select Manage Samsung account to edit your account settings. Or, select Edit personal information to change information like your first and last name, phone number, language, or to add a nickname.
- Select Save when you’re finished.
- To confirm your identity, a verification email will also be sent to your email address to ensure that it was you that signed up. If you are having trouble with the verification email, please see the section titled "Verify your Samsung account via email."
Set up and manage an account on a Samsung Smart TV
- On your Smart TV, navigate to and select Settings, and then select General.
- Select System Manager, and then select Samsung Account.
- Select Login, and then enter your ID and password to connect your Samsung smart TV to your Samsung account. You will be prompted to enter a verification code which will be sent to a mobile device signed into the same Samsung account.
Note:To create a new account, select Create Account and follow the on-screen instructions to add your account. - To manage your account, navigate back to System Manager.
- Select Samsung Account, and then select My Account. From here, you can edit your desired information.
- From this screen, you can edit your Samsung account personal information, change your profile picture, add payment information, sync your Samsung account information, or delete your account.
Note: If you need to update your region or country, you'll have to contact Samsung Support. Keep in mind that changing your country will delete your purchase history, as well as services including Find My Mobile, Samsung account (SEMS), Call & text on other devices, Samsung Cloud, Samsung Apps (Android), Samsung Notes, Samsung Health, Samsung Pay, Samsung Payment Service, Easy Signup, Gallery, and smart assistant information.