Frequently Asked Questions
Can I change the information on my account?
Yes, you can change the information on your profile, such as your name, date of birth, phone number, email address, and more by following the steps below.
PC: Go to account.samsung.com > Login > Profile > Manage Samsung account or Edit personal information.
Mobile: Settings > Samsung account > Profile info.
Note: The minimum age to sign up for a Samsung account may vary by country/region.
Is there a minimum age policy when creating a new Samsung account?
Yes, but this can change depending on your location. Check the following list to learn about the minimum age policy.
- Minimum 13 years old: United States, Canada, Singapore, Portugal, Belgium, Estonia, Latvia, Finland, Greenland, Iceland, Brazil.
- Minimum 14 years old: Korea, Spain, Ukraine, China, Britain, Gibraltar, Cyprus, North Macedonia, Bulgaria, Lithuania, Italy, Austria, Russia, Georgia, Peru, Andorra, Chile, Venezuela.
- Minimum 15 years old: Vietnam, Greece, Serbia, Denmark, Faroe Islands, Norway, Czech Republic, Australia, Japan, France.
- Minimum 16 years old: Germany, Hungary, the Netherlands, Ireland, Monaco, Croatia, Kosovo, Slovenia, Luxembourg, Liechtenstein, Sweden, Slovakia, Poland, Armenia, Aruba, Dutch Caribbean, Curaçao, Saint Martin, San Marino, Romania.
- Minimum 18 years old: Mexico, Albania, Montenegro, Azerbaijan, Uzbekistan, Hong Kong, Malaysia, Indonesia, New Zealand, South Africa, Nigeria, Senegal, Kenya, Ghana, Colombia.
- Minimum 19 years old: Algeria.
- Minimum 20 years old: Thailand.
Note: For all countries not listed below, 13 is the minimum age to manage your own Samsung account.