How I recover Gmail account without backup code and password (2024)

FAQs

How can I recover my Gmail password without phone number and verification code? ›

To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.

After you select Forgot password and enter your username, we offer you recovery options in order to access your account. If you can't access these recovery options, you can click the link at the bottom of the page to verify your identity. You'll then be given a series of questions to verify that you own the account.

If you lost your backup codes, you can revoke them and get new ones. Go to the 2-Step Verification section of your Google Account. Select Show codes. Select Get new codes.

Go to the Gmail login page, click on "Forgot password?" or "Need help?" and follow the prompts to send a password reset link to your recovery email. If you've previously set up security questions for your Gmail account, you can answer these questions to verify your identity and gain access.

For your security, you can't call Google for help to sign into your account. We don't work with any service that claims to provide account or password support. Do not give out your passwords or verification codes.

Try another way. If you have a recovery email or phone number set up for your account, Google will send you a verification code. Follow the instructions to reset your password. Or, you might receive a message to enter an email address so support can contact you later.

A: If you can't remember your Google account email address or password, you can visit the Google Account Recovery page 1-866-675-3660. Enter your recovery email or phone number, your first and last name, and follow the prompts to receive a verification code.

How to get a forgotten password? ›

Account Recovery Form:Go to Google's Account Recovery page. Enter your email address and click "Next". Since you don't have access to the linked phone number, click on "Try another way" when asked for a verification code. Google will then propose alternative methods to verify your identity.

Use backup codes for account recovery

If you need to recover an account, use backup codes. Accounts are still protected by 2SV, and backup codes are easy to generate. If you move users into a configuration group or change their organizational unit and 2SV isn't required, their accounts are no longer protected by 2SV.