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Listen actively
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Provide constructive feedback
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Encourage self-reflection
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Share your experience
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Support their autonomy
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Celebrate their achievements
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Here’s what else to consider
As a coach or mentor, you have the opportunity to help others achieve their goals and grow personally and professionally. But how can you support them effectively and respectfully, without imposing your own agenda or expectations? Here are some tips to guide you in your coaching and mentoring role.
Key takeaways from this article
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Celebrate small wins:
Starting with an easy goal and celebrating early success boosts confidence and motivation. This paves the way for sustained effort and the tackling of bigger challenges ahead.
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Provoke self-reflection:
Asking provocative questions that lead to deep self-awareness can inspire breakthroughs. It encourages individuals to consider aspects of their goals and methods they haven't before.
This summary is powered by AI and these experts
- Ian Block I Help Companies Grow Revenue Through…
- Nikki Kagan Leadership Development Specialist |…
1 Listen actively
One of the most important skills you can use as a coach or mentor is active listening. This means paying attention to what the other person is saying, how they are saying it, and what they are not saying. It also means asking open-ended questions, reflecting back what you hear, and summarizing the main points. Active listening shows that you care, respect, and understand the other person, and it helps you identify their needs, challenges, and aspirations.
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After asking a couple of questions, it's important to pause and summarize what you have heard. VALIDATE you understand. Use phrases like - "It sounds like..." / "Am I understanding correctly that...." / etc. Once validated that you are both on the same page continue to move the conversation forward via the objective of the conversation.Us summarziaing and
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2 Provide constructive feedback
Another key skill you can use as a coach or mentor is providing constructive feedback. This means giving specific, balanced, and timely information that helps the other person improve their performance and achieve their goals. It also means focusing on the behavior, not the person, and using positive and negative examples to illustrate your points. Constructive feedback helps the other person learn from their mistakes, recognize their strengths, and develop new strategies.
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Constructive feedback is crucial to coaching. Without it, there isn't a ton of value for you to add. However, there is a twist...I like to start with things they are doing well. Compliment and encourage them, then move to the areas they need improvement in via targeted questions. The important thing is for them to come to a conclusion themselves. That helps with buy-in and self-accountability.
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- Darrius Smith, PMP® Active DoD Security Clearance, Strategic Advisor, Leadership Development Trainer, Leadership Coach
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Providing constructive feedback is important during the growth process. During this process, listen attentively, validate their emotions and aim to add value to the their journey.
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3 Encourage self-reflection
A third skill you can use as a coach or mentor is encouraging self-reflection. This means helping the other person examine their own actions, thoughts, and feelings, and how they affect their outcomes and relationships. It also means using tools such as journaling, goal setting, and action planning to facilitate the process. Self-reflection helps the other person gain insight, awareness, and confidence, and it empowers them to take responsibility for their own growth and development.
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- Nikki Kagan Leadership Development Specialist | Transforming Leadership
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Self reflection is very, very important, and I think the best way to do that is by asking provocative questions that the coach would not think to ask him or herself. So fraction is most successful when we are prompted to think about ourselves in a way we had not previously considered.a good coach is able to ask those deep questions and provoke deeper self awareness and self discovery.
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- Barry Forward, PCC, CEC Certified Executive Coach 🟣 ICF PCC Professional Certified Coach ➤ Leadership Development ➤ Career Mobility
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Get to know yourself really, really well. Self-awareness is one of the keys to personal growth, effectiveness and success.The problem is many of us think we are self-aware when we really aren’t. Harvard Business School researcher Dr. Tasha Eurich estimates that 85 percent of leaders are not “self-aware”. A sign that we could be doing so much more to really get to know ourselves.
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- Chris Wilson ♦️Keynote Speaker, CTI Coach, Founder Mentee Community | 🌎Helping the Next Generation Impact the World | 🎓Mentor Entrepreneurship@UBC / League of Innovators / Junior Achievement
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Self-reflection has been a game-changer in my life. If you don't know where you've come from, how could you make the necessary tweaks and improvements in the future?Having a better awareness will allow the coachee to see not only progress but also the ability to celebrate wins when they happen (which they will).Setting a straightforward routine for self-reflection can help create a habit in the coachee's life. This could be weekly, monthly, quarterly, annually, or all of the above.
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- Darrius Smith, PMP® Active DoD Security Clearance, Strategic Advisor, Leadership Development Trainer, Leadership Coach
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Self-reflection is critical. The hardest person to lead is yourself! In my experience, I’ve found that individuals who understand who their true self tend to be able to adapt to different situations. Awareness supports personal growth and can positively impact relationships.
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4 Share your experience
A fourth skill you can use as a coach or mentor is sharing your experience. This means offering relevant and appropriate examples from your own career or life that can inspire, motivate, or inform the other person. It also means being honest, humble, and respectful, and acknowledging the differences and similarities between you and the other person. Sharing your experience helps the other person relate to you, learn from you, and trust you.
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Sharing your experience is a great skill to use in coaching. However, you have to stay mindful that the coaching session isn't about you. Be careful to not turn their session into a "look at me" or "trip down memory lane" moment for yourself.Share experiences that are truly relevant to their current obstacles and goals.
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Storytelling is great if gaining rapport is needed. Don't talk about yourself to talk about yourself. There is a time and a place where this helps, but I'd rather focus on the person I'm coaching and know more of their story. Tell stories about ways to accomplish goals, move blockers, etc.
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5 Support their autonomy
A fifth skill you can use as a coach or mentor is supporting their autonomy. This means respecting the other person's choices, preferences, and values, and letting them make their own decisions and take their own actions. It also means avoiding being directive, judgmental, or controlling, and instead being supportive, flexible, and collaborative. Supporting their autonomy helps the other person feel respected, empowered, and motivated.
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Asking questions is the best way to support clients' autonomy in coming to decisions that are best for them. They are the experts of their business and life, so rather than asserting my opinions or ideas on what actions they should take, I find they're much more likely to have a breakthrough or feel empowered to act on a decision when I ask questions that help them get to it. At the same time, there are certain areas and situations when clients both want and need strategic direction (that's when I put on my consulting hat). It's best when you can strike a balance and communicate to your mentee consistently that they always have the power to choose what's aligned for them.
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6 Celebrate their achievements
A sixth skill you can use as a coach or mentor is celebrating their achievements. This means recognizing and acknowledging the other person's progress, accomplishments, and successes, and expressing your appreciation and admiration. It also means celebrating the small wins as well as the big ones, and using rewards, recognition, and feedback to reinforce positive behavior. Celebrating their achievements helps the other person feel valued, proud, and satisfied.
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Nothing is more rewarding than watching someone achieve their goals. Breakthroughs and achieving goals are why coaches coach. Always give them an easy early win; celebrate it. Then, keep the momentum and celebrate success along the journey!
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- Darrius Smith, PMP® Active DoD Security Clearance, Strategic Advisor, Leadership Development Trainer, Leadership Coach
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Learn to celebrate ALL wins. The phrase “success breeds success!” is absolutely true. In life, you will learn that winning is contagious and will become your expectation.
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One of the key barriers preventing people from achieving their goals is a lack of self-belief. One exercise that I find particularly useful to help with this comes from "Yoh Coach You" by Helen Tupper and Sarah Ellis. You ask your client to give you three (or more) examples of situations when they felt they made significant progress and what makes this particular example important. This helps people realize, first, the progress they’ve already made which they might have not been aware of, and second, their values, which might be helpful when setting goals and finding motivation to continue pursuing them.
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7 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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- Thomas Trautmann Ph.D I help CEOs and Business Owners to save their reputation in 90 days with a 30% revenue growth using the science of Ethical Persuasion
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Help them find a coach, help them define their goals. You can be of help with advice but until you can really coach them let a pro do it for them, they will be forever grateful you stood up for them.
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- Jayne Reah Executive Coach | Mentor | Coach Trainer | Creating better bosses | Co-founder of Work Stories Coaching
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To effectively set and achieve goals, it's helpful to understand the underlying psychological processes that drive motivation and achievement. Goal setting is not just a strategic tool; it's deeply rooted in psychology.An exploration into the psychology of goal setting, exploring concepts such as intrinsic motivation, drive, and achievement will increase your ability to support individuals in creating meaningful goals which in turn are more likely to be achieved.
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- Stephen Baines MBA MSc Developing the Top 1% World-Changing Leaders | Coaching Psychologist | Science-Backed Strategies
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Many people miss the reason 'WHY' behind the goal. When things get difficult, extrinsic motivators provide the fuel to power through and build discipline.Example: I run long distances. I'd have a marathon on the horizon and would train for this event. Once finished, my training would fall off. My goal would 'reset' and I'd lose motivation. So I asked myself "why do I run?". The answer was longevity and my family. I wanted to set the best possible example for my children. So what do I do? I ask them each morning if they want to wave me off on my run. It's habitual for them. This is discipline. I'm showing them discipline. Sun. Rain. Snow. I'm out there. It's planting a seed in their mind. It's also keeping me hooked on bigger goals.
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As a strengths coach, I always like to help people know their strengths, the "troublemaker sides" of those strengths, their purpose and personal values - all this helps us define the best way for this person to set and achieve goals.
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