1. On your cellphone (if you have not received an SMS with an ATM PIN)
- Dial *120*277# to access the eWallet
- Select 'Get cash'
- You'll receive an SMS with an ATM PIN
Note: If you have no airtime, dial *130*277#. This will allow you to buy airtime from the eWallet funds. Next, dial *120*277# to get an ATM PIN.
The SMS will contain the ATM PIN required to get cash. This PIN is valid for 4 hours.
At an FNB ATM after obtaining an ATM PIN
- At the FNB ATM select the green button (Enter/Proceed) OR select 'Cardless Services'
- Select 'eWallet Services'
- Key in your cellphone number and select 'Proceed'
- Key in the ATM PIN you received via SMS
- Select the amount you want to withdraw
- Take your cash
- Make sure your transaction has ended or that you select 'Cancel' before leaving the ATM.