Have a Ring camera? The FTC may send you a refund — how to claim it (2024)

FAQs

Have a Ring camera? The FTC may send you a refund — how to claim it? ›

The FTC says to call 1-833-637-4884 if you have a problem with your payment. That number belongs to Rust Consulting Inc., the company responsible for doling out the payments. Needless to say, there are plenty of reasons not to own a Ring camera.

If you would like the F.T.C. to send you a check instead, or have any other questions about the payment, you can speak with the refund administrator, Rust Consulting, by calling 1-833-637-4884. You can also email your request to [email protected].

Who do I contact about the Ring settlement if I have more questions? Per the FTC, the Ring refund settlement is being administered by Rust Consulting, Inc., who can be contacted at 1-833-637-4884. Consumers can call to request, for instance, payment via check rather than PayPal.

A payment or claim form sent as part of an FTC settlement will include an explanation and details about the case. The case will be listed at ftc.gov/refunds, along with the name of the company issuing payments and a phone number for questions. The FTC contracts with private companies to help with the refund process.

So how can you tell whether an FTC refund is real? If the FTC contacts you about a refund, you'll find information about the case at ftc.gov/refunds.You can be sure the phone numbers and links on this page are legit.

You have 30 days from the date you received your device(s) to request a full refund with no questions asked. You may have additional rights under applicable law, and our returns policy does not affect such rights. To return your item, please contact Customer Support to request a return label.

The Federal Trade Commission is sending refunds totaling more than $5.6 million to consumers as the result of a settlement with Ring over charges the company allowed employees and contractors to access consumers' private videos and failed to implement security protections, enabling hackers to take control of consumers' ...

In accordance with the Income Tax Act 1961, taxpayers will have to file their return within the 31st July of an assessment year to claim the refund. Applying for an IT refund requires filling up the income tax refund form, as well as submitting necessary documents like utility forms and pre-filled ITR.

Try to contact the trader

If you can't contact the trader or they won't help, you can then ask your card provider or PayPal. If you paid through a Buy Now Pay Later provider, you should check their website to see if they can help.

If you lost your refund check, you should initiate a refund trace: Use Where's My Refund, call us at 800-829-1954 and use the automated system, or speak with an agent by calling 800-829-1040 (see telephone assistance for hours of operation).

How much are the checks for the FTC? ›

Generally, to be eligible for an additional payment, the consumer must have cashed their previous payment. In addition, the FTC sometimes imposes a minimum check amount that excludes some consumers who otherwise would have been eligible. In general, the FTC does not mail checks of less than $10.

A check or claim form sent as part of an FTC settlement will include an explanation and details about the case. Review recent cases that resulted in refunds at ftc.gov/refunds. If someone tells you to send money to get a refund from the FTC or any other government agency, it's a scam.

Telling the Federal Trade Commission helps us stop ripoffs, scams, and fraudsters. Your complaints matter here. To file a complaint, just go to ftc.gov/complaint, and answer the questions. Or call That's all there is to it.

Do I qualify for a refund? You should have received a notification or claim form from the FTC settlement if you qualify. You don't have to supply the FTC with your name, address or other information. Payments are generally going to folks who were affected by lapses in security due to camera devices they bought.

Are you owed a Ring refund? If you used an indoor Ring camera or other product prior to May 2023 and have questions about if you qualify for a refund from the settlement, you can contact the FTC's refund administrator at (833) 637-4884. You can also view the FTC's frequently asked questions about refunds page online.

Kevin Poireault. The US Federal Trade Commission (FTC) will send a total of $5.6m in refunds to customers of Ring, a home camera provider, as the result of a settlement with Ring over security and privacy failings.