FAQs
- Go to iforgot.apple.com.
- Enter your Apple ID, then select Continue.
- Choose the option to reset your security questions, then select Continue.
- Enter your Apple ID password, then select Continue.
- Follow the onscreen steps to verify your identity. ...
- Choose new security questions and answers and select Continue.
Contact Apple Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
Make sure Find My iPhone is enabled in your iCloud settings. Go to Settings > [your name] > Find My and toggle on Find My iPhone. Sign out of iCloud entirely, restart your iPhone, then sign back in. This will re-authenticate your Apple ID with Find My.
Can Apple reset my security questions? ›
If you forget the answers to your security questions, you'll need a rescue email address to help you reset them. Learn what to do if you forget the answers to your security questions. Maximum character limit is 250.
How can I recover my Apple ID without email or security questions? ›
Go to your Apple ID Account Page and then click on the “Forget Apple ID or Passcode”. Enter your locked Apple ID, select the option for resetting your password, and then hit the “Continue” option. Enter your recovery key. Choose your trusted device where you would like to receive a verification code.
What to do if I forgot my security questions? ›
Try the most likely answers you would have given. If the first attempt does not succeed, try again. Keep trying the most logical answers to your security questions.
How can I chat with Apple support? ›
How to Chat with Apple's Customer Support. To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you're experiencing. Finally, select Chat and sign in with your Apple ID or enter your product's serial number.
How can I speak to a live person at Apple for charges? ›
Some customers may qualify for other forms of payment. Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.
Is there a 24-7 Apple support? ›
Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
How to track an iPhone if lost? ›
Find your Apple device or AirTag
- Open Find My.
- Choose Devices or Items.
- Select your lost device or item to find it on a map. If you belong to a Family Sharing group, you can also find your family members' devices or shared items. Choose Directions to open its location in Maps. If you're nearby, tap Play Sound.
Several factors can affect the accuracy of 'Find My,' including:
- GPS Signal Strength: A strong GPS signal produces more accurate location data. ...
- Wi-Fi and Cellular Coverage: In areas with limited Wi-Fi or cellular coverage, devices may rely on less precise methods for determining their location, affecting accuracy.
Alternatively, you can send your research to us via email at [email protected]. Please make sure that you include the information covered above. If your report doesn't include enough information to allow us to reproduce the issue, we may not be able to accept your report or evaluate it for a reward.
Why is Apple locked for security reason? ›
You or someone else might have entered your password or other account information incorrectly too many times. To regain access, you need to reset your password.
How do you skip security questions on iPhone? ›
If you don't want security questions or you're concerned about forgetting the answers, you can set up two-factor authentication. Learn about two-factor authentication.
How do I check my Apple security? ›
To access Safety Check, go to Settings > Privacy & Security > Safety Check. Note: If you donʼt have access to Safety Check or youʼre having trouble using the feature, you can manually adjust your sharing settings and access to your device and accounts. See How to stop sharing your iPhone or iPad content.
What is the security response for Apple? ›
Rapid Security Responses are a new type of software release for applying security fixes to users more frequently by not requiring a full software update.
Where are Apple security notifications? ›
No, the Apple security alert is not real. Apple doesn't really send security warnings, so every instance you see of this on your macOS or iOS device is a scam. Never click on these or call any number associated with the pop-up.
Where is security in Apple Settings? ›
On your Mac, use Apple ID Sign-In & Security settings to change the password and security settings associated with your Apple ID. To change these settings, choose Apple menu > System Settings, click [your name] at the top of the sidebar, then click Sign-In & Security.
