Find My iPhone not selectable in settings (2024)

FAQs

Why won't it let me click on Find My iPhone in Settings? ›

Here are a few reasons that Find My doesn't work on iPhone properly: Your iPhone isn't connected with iCloud. Incorrect settings for Find My or location services. Your phone has weak connectivity.

Find My iPhone won't be able to locate itself if you haven't permitted it to access location services. Allow location permissions to the app by navigating to Settings > Privacy > Location Services > Find iPhone and selecting "Always" or "While Using" to resolve to Find my iPhone is not sharing location.

Fix 1: Check the Internet Connection

This can also be completed by turning on and off Airplane Mode. Navigate to the Settings app on your iPhone, and then tap on the Airplane Mode toggle to turn it on. After a while, tap on it again to disable Airplane Mode. Then, you can try if Find My can connect to the server now.

'Find My iPhone' Is Greyed Out. Are you having trouble locating your iPhone using the “Find My iPhone” feature? Is it greyed out, and you don't know why? There are several reasons why this could be happening, including a weak internet connection, outdated iOS software, or incorrect iCloud settings.

Check for internet connectivity issues on the iPhone and reconnect/reset as needed. Find My requires an internet connection. Make sure Find My iPhone is enabled in iCloud settings, and that you're logged into the proper iCloud account. Update your iPhone software in case bugs in older iOS versions are causing problems.

Features like Find My may not work if the phone's operating system is out of date. Open Settings > General > Software Update to see if a new version of iOS is available. Restart your iPhone. A failure in Find My could just be a temporary issue that a restart will solve.

If you can't find your current location on your iPhone, iPad, or iPod touch. Turn on Location Services and Location Access for Maps. In the Settings app, tap Privacy & Security, then tap Location Services. Make sure Location Services is on, and Maps is set to While Using the App or Widgets.

If Find My wasn't turned on for your device before it was lost or stolen, it won't appear at iCloud.com/find or in the Find My app and you can't mark it as lost or remotely erase it. To protect your personal information, you should sign in to appleid.apple.com and change your Apple ID password right away.

How do I restart Find My app? ›

Restart the Find My app

Close the Find My app by starting the iPhone's app switcher and then swiping up on the Find My app. Then start the app again and see if that solved the problem.

"Location Not Available" in the Find My app typically means that the device you are trying to locate is either turned off, not connected to the internet, or has disabled location services.

Find My includes Activation Lock — a feature that's designed to prevent anyone else from using your iPhone or iPad if it's ever lost or stolen. Activation Lock turns on automatically when you turn on Find My on your device.

Besides turning on Location Services on your iPhone, you have to enable significant locations feature underneath the System Services feature. Failure to do this, you can't see significant locations. For significant locations to function well, your storage must have enough storage space to accommodate the data.

If you can't click your Apple ID

Go to Settings, then tap Screen Time. Tap Content & Privacy Restrictions. If Content & Privacy Restrictions is turned on, scroll down to the Allow Changes section. Tap Account Changes, and set it to Allow.

Note: Location sharing and finding people aren't available in all countries or regions. If you set up location sharing and others still can't see your location, make sure Location Services is on in Settings > Privacy & Security > Location Services > Find My. See Control the location information you share on iPhone.