If your area is shown as “accepting orders”
You can order fibre broadband. You’ll need to contact a broadband provider to do it.
If you've already contacted a broadband provider and were unable to place an order, then fill in this formbut please remember to run your fibre check first; as this will help us investigate the problem for you.
If you live in an area which has fibre but the cabinet isn't ready
You can’t order fibre yet but we’re working on it.
If we’re reviewing your area
You can’t order fibre broadband, unfortunately. But that doesn’t mean we can’t help – we’ve previously worked with hundreds of communities to get them fibre broadband through a Fibre Community Partnership.
How Fibre Community Partnerships work
There needs to be a joint funding arrangement in place, where we contribute as much of the cost as we can, and the community funds the rest. We’ll then build the most affordable solution, and advise on any grants or funding you might be able to get to help pay for your part. Because of high demand, we've paused registrations.
Find out more about aFibre Community Partnershipand express your interest in getting Ultrafast Full Fibre broadband.