FAQs
Key App Features
Move money between your accounts, send money to friends and family and pay bills. Access the full app on up to 3 devices, adding or removing them at any time.
How secure is HSBC Mobile Banking app? ›
Frequently Asked Questions. Is this app secure? HSBC Internet Banking provides a high level of security whether you log on using a desktop computer or a mobile device. However, as always it is your responsibility to take all reasonable precautions to prevent the fraudulent use of your security information.
What is device limit reached in HSBC app? ›
If you try, you'll see a "Device limit reached" error. If you only have the app on one device but it is lost/stolen or not working, please call us and we can unlink the 'HSBC India' app from the old device so you can install it on your new device.
Is HSBC Mobile Banking the same as online banking? ›
Yes, the same Personal Internet Banking credentials (Username, Parole) are used to access your HSBC accounts through Mobile Banking.
Can two people use the same mobile banking app? ›
Q: Can two users sign into Mobile Banking with the same cell phone? A: Yes, you can sign in with multiple user names on one cellular device.
Can I have my banking app on two different phones? ›
Depending on the application and what you mean by account, yes, you can have the same app logged into the same account on two different mobile devices.
Can I use my mobile banking app abroad? ›
Yes, although it may be illegal to use some of the services in some countries. Your operator may charge you for using the app abroad, and roaming charges may apply, so please check with them.
Is it safe to use banking app on phone? ›
As long as you're taking steps to protect your data -- such as avoiding public Wi-Fi and enabling multifactor authentication -- using a banking app to manage your money is safe.
How to stay safe when using online banking? ›
Here are a few tips to consider to help improve your online banking safety:
- Never use unsecured public WiFi. ...
- Don't save logins. ...
- Use passphrases instead of passwords. ...
- Keep up on updates. ...
- Never click on email links. ...
- Check your account often from a safe location. ...
- Use a unique username.
How to change device on HSBC app? ›
As you already have a device with the app on it, you can select the 'QR code' option. You'll be shown the steps to generate a QR code in the app on your old device. On that device, select 'Generate security code' and then the 'QR code' option. Select 'Yes' to confirm you're adding a new device.
Log on to HSBC India Mobile Banking App on one of your other devices. Go to 'Profile' and select 'Manage devices' Select the device you want to de-link and tap 'Remove device'
What is the HSBC USA limit? ›
The maximum outbound and inbound Global Transfers limit for U.S. HSBC accounts is $200,000 per transaction and per day. Other countries may have local limit restrictions.
Which is better mobile banking or online banking? ›
The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.
Can I have the HSBC banking app on two devices? ›
You can set up app access on up to 3 different devices.
How safe is the HSBC banking app? ›
It generates a temporary security code to make sure only you can access your accounts on the HSBC UK Mobile Banking app and online. For mobile banking, you can also use fingerprint or face recognition to log on quickly and securely, depending on what device you have.
How do I switch phones on HSBC mobile banking app? ›
As you already have a device with the app on it, you can select the 'QR code' option. You'll be shown the steps to generate a QR code in the app on your old device. On that device, select 'Generate security code' and then the 'QR code' option. Select 'Yes' to confirm you're adding a new device.
Can I use the first direct app on two devices on my iPhone? ›
You can access our App on up to 3 devices. If you want to set up an additional device or switch device, you'll need to: open the first direct App on your new device. enter your username.
Can I transfer the banking app to a new phone? ›
For security, make sure that you delete the app from your old phone. The service will carry on as before, but you'll need to download the app again on your new phone from the relevant app store.
Can I use one access bank app for two accounts? ›
No. Access Mobile is not available to multi-mandate accounts; only single-mandate accounts may be used with Access Mobile.