EXPLAINER | Understanding debt review - and whether you need it | Business (2024)

You are over-indebted if you do not have enough money to repay all your debts after meeting your essential monthly expenses. Debt review aims to rehabilitate you if you find yourself in these circ*mstances.

  • To enter debt review, you must apply to a debt counsellor who is registered with the National Credit Regulator.
  • When a debt counsellor assesses your debts, he or she must also check for evidence of reckless lending.
  • In debt review, you will also have to pay your debt counsellor.
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Debt review – also known as debt counselling – is aimed at rehabilitating you if you are over-indebted.

You are over-indebted if you do not have enough money to repay all your debts after meeting your essential monthly expenses.

You can become over-indebted if your circ*mstances change – for example, loss of income or the death of a breadwinner in your household – or when you’ve been granted credit recklessly. In such instances, debt review could be a good option for you.

However, you must be aware that debt review is not a get-out-of-debt-free card, nor does it provide a holiday from your debt while you have a bit of a cash crunch. It comes at a cost, and there are serious consequences of going into debt review – at least until the process is complete.

Debt review was introduced to South Africa by the National Credit Act (NCA) in 2007 as an alternative to debt administration and sequestration.

It is a regulated process that involves a rearrangement of your debts to make your repayments affordable for you and acceptable to your creditors.

While you’re in debt review, all your lines of credit are cut so that you cannot take on more, and your being under debt review is noted on yourcredit report. Once you are in debt review, you cannot exit the process until all your rearranged debts are paid in full.

What makes debt review attractive to many consumers is that it can provide relief from creditors who are threatening to take legal action against you or to repossess your home or car – but only if you apply in time.

READ |How do I know I have a debt problem?

The debt review process

To enter debt review, you must apply to a debt counsellor who is registered with the National Credit Regulator. The debt counsellor will assess the extent of your indebtedness.

If the debt counsellor considers you to be over-indebted, in terms of the NCA, he or she must make a proposal on how to rearrange your debts and refer your matter to a magistrate's court.

The magistrate's court needs to make a finding that you are over-indebted and accept the payment proposal before it can be made a court order.

As long as you comply with the court order, your debts remain in debt review and your creditors cannot take action against you. If you applied to go into debt review after a creditor obtained judgment against you, this debt is typically excluded from debt review.

You can also apply for debt review following receipt of what is known as a Section 129 notice from a creditor. Before a credit provider can proceed with legal action against you, it must send you a Section 129 notice. This notice will let you know that you are in default and will inform you of your right to refer the credit agreement to a debt counsellor, an alternate dispute resolution agent, the Credit Ombud or a consumer court to resolve any dispute or agree to a plan to settle your debt.

From receipt of the notice, you have 10 business days to act. If you don't act, the provider can take action against you and your debt can be excluded from debt review.

How are my debts assessed?

When a debt counsellor assesses your debts, he or she must also check for evidence ofreckless lending. If, for example, you were granted credit when you were in default on an existing credit agreement –in other words, you were already battling to manage your credit when you were granted more – and you were truthful when applying for credit, you may have been given credit recklessly, and your debt counsellor must submit this to the court for it to decide.

A reckless lending assessment will cost you extra, but if a magistrate finds that you are a victim of reckless lending under a particular debt, that debt can be suspended or set aside.

The debt counsellor must draw up a proposal on how you can repay your debts. This may involve some budget cuts that you will have to implement and the debt counsellor should negotiate with your credit providers to allow you to rearrange your debts by:

  • Repaying the debt over a longer period; or
  • Repaying at a lower interest rate.

Remember, if your debt is rearranged and you repay over a longer period you may ultimately pay more in interest.

Credit providers may make counter-proposals which you will have to consider, but the counsellor should help you negotiate a fair outcome.

What happens when I enter debt review?

You are effectively under debt review from the time that your debt counsellor has notified your creditors and the credit bureaus of your application. You are protected from your creditors from the time that you apply for debt counselling.

Your negotiated repayment plan will be presented to the magistrate's court and recommended as an order of court.

You can then either pay your creditors directly, or make use of a payment distribution agency (PDA). Debt counsellors are prohibited from collecting money from you and distributing it to your creditors and they therefore tend to encourage you to use a PDA.

In debt review, you will also have to pay your debt counsellor. In addition to paying all your creditors, according to the payment plan, PDAs will also pay your debt counsellor and themselves.

Debt counsellors’ fees are regulated. Generally, in your first two months in debt review, your entire monthly payment will go to your debt counsellor to cover the fee for administering the debt review and the legal process. Your creditors are then paid from month three. Your debt counsellor and PDA receive a monthly fee until your debts are paid in full.

How long will I stay in debt review?

While your term in debt review depends on how much debt you have, most debt counsellors structure theirproposals so that you will be out of debt review in five years.

You are released from debt review when your unsecured debts (debts other than those secured by an asset such as your home loan or car loan) have been paid in full and your debt counsellor has issued you with a clearance certificate. The clearance certificate is then sent to everycredit bureauto update your credit record and to clear it of any negative information about your failure to repay your debts.

This article was first published onSmartAboutMoney.co.za,an initiative by theAssociation for Savings and Investment South Africa(ASISA).

EXPLAINER | Understanding debt review - and whether you need it | Business (2024)

FAQs

How do you explain debt review? ›

What is Debt review? It's a process that helps customers who are struggling to meet their debt obligations. A debt counsellor approaches your creditors and makes payment arrangements on your behalf, reducing your payments to a manageable amount monthly. What happens when you get into Debt review?

What is the red flag on debt review? ›

A debt review flag is a warning or notice that is put on your credit report when you are undergoing the debt review (debt counselling) process. This is so that creditors know not to give you any credit (loans) during this time. The reason for this is that debt review is a way of rehabilitating your finances.

What are the disadvantages of going under debt review? ›

During Debt Review, you cannot access new loans or credit cards. While this helps break the borrowing cycle, it can restrict your financial flexibility. This is a big ask for most people. And understandably so, stepping away from the dependency on credit is a big hurdle.

Is debt review a good idea? ›

A Clear Path to Financial Freedom By following a debt review plan, you commit to a structured repayment process. This disciplined approach not only helps you clear your existing debts but also instils better financial habits, setting you on a path to long-term financial health.

How do you write a letter explaining debt? ›

There are a few guidelines that apply to writing a consumer explanation letter, regardless of the situation.
  1. Keep it short and to the point. ...
  2. Emphasize the circ*mstances that led to the issue. ...
  3. Explain how your finances have improved. ...
  4. Proofread your letter. ...
  5. Be nice.

What happens if I don't pay debt review? ›

If you do miss a payment and do not let your debt counsellor know, the legal process will begin. Your creditors will issue you with a Section 129 letter which confirms you are in arrears. This will be followed by a summons and if ignored leads to a default judgement.

How long can a person stay under debt review? ›

Typically, this process can span anywhere from 36 to 60 months, depending on the amount of debt and the repayment plan agreed upon. During this time, your credit profile will indicate that you are under debt review, which serves as a notice to creditors that you are undergoing a structured debt repayment plan.

Can I settle my debt while under debt review? ›

The answer: Yes, you can pay your creditors directly while under debt review if you choose to do so from the start. A consumer in debt review has two options for repaying their debts, according to the National Credit Act: Pay your debt yourself, or allow your debt counsellor to do it for you.

How do I get out of debt review quickly? ›

However, once the debt rearrangement order is granted, the only way to exit debt review is by paying all your debt. You may then apply for a clearance certificate. A home loan is the only special case – you don't have to pay off your home loan in full before you can apply to leave debt review.

What are the alternatives to debt review? ›

Alternatives to debt relief include working with a credit counselor, negotiating with your creditors, consolidating your debt and tapping into the equity you've built up in your home. Seeking help from a financial advisor or credit counselor can also provide valuable support and guidance in managing debt.

Can you borrow money while under debt review? ›

You will need to wait until your debt review period is over if you do decide to obtain a loan though. Reviewing your debts is a step toward financial freedom. You won't get any more unsolicited loan and credit card offers while under debt review.

What is excluded from debt review? ›

Certain debts might be excluded from the debt review process, such as: Government or Municipal Debts: These often require separate arrangements. Maintenance and Child Support: Legal obligations that must be maintained separately. Medical Bills: Outstanding payments for medical services.

Can I use my credit card while under debt review? ›

While in debt review, you cannot access further credit. You cannot use your store cards, credit cards or apply for a loan. Once you have exited the process, you can reapply for credit.

Can I open a bank account if I am under debt review? ›

You are still able to open a bank account and if you're in overdraft, either switch banks or downgrade from a cheque account to a savings account. The less debt you have, the easier it becomes to enjoy the important things in life.

Can creditors terminate debt review? ›

A: Creditors have the right to terminate your Debt Review when: Payments are not received according to the payment plan. The amount being negotiated is not accepted. When a counteroffer is not accommodated.

What is the brief description of debt relief? ›

Debt relief refers to measures to reduce or refinance debt to make it easier for the borrower to repay it. Options for debt relief include forgiving a portion of the debt, lowering the interest rate, stretching payments over a longer period, or consolidating multiple debts into a single, lower-interest one.

How do you describe debt collection? ›

Debt Collections is the activity an organisation performs to recover money from another organisation or individual who has failed to pay their debt on time. This often involves collections strategies that incorporate auto-prompts, reminder systems, customer contact processes and non-payment consequences.

How do you explain debt to income? ›

Your debt-to-income ratio (DTI) is all your monthly debt payments divided by your gross monthly income. This number is one way lenders measure your ability to manage the monthly payments to repay the money you plan to borrow.

How do you explain debt? ›

Debt is anything owed by one person to another. Debt can involve real property, money, services, or other consideration. In corporate finance, debt is more narrowly defined as money raised through the issuance of bonds.

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