Deletion of Personal Data — Fishdom Help Center (2024)

Under the General Data Protection Regulation, you have the right to have all of your personal or your children's data used in our application and our partners' services (purchase payments, in-app ad views, etc.) deleted. Please keep in mind that should you decide to delete the data, the user account will be deleted and will not be restorable. However, it will be possible to start the game over from Level 1.

Under the California Consumer Privacy Act, California residents have the right to opt-out of the sale of personal information. Please keep in mind that opting out doesn't mean that you will stop seeing all ads. You may opt-in at any time by contacting our support team.

You can also delete the data received from third parties/platforms (in this case, you or your child will lose an opportunity to use the functions provided by the third parties/platforms, but the account will not be deleted).

Android:

  1. Go to the in-game Settings and tap Help and Support.
  2. Go to any article in any section.
  3. Tap the No button in the lower-right corner, then tap Contact Us.
  4. In the pop-up window, write your request to opt out of the sale of personal information or to have your personal data or data received from third parties/platforms completely deleted, and submit it.
  5. You may be offered to read several articles. If this happens, then you need to select I still have questions.
  6. Select Other, then Deletion of personal data category.
  7. Confirm your request again and answer a few questions about your game to confirm your identity. After that, a support agent will contact you to check your answers and finally confirm the deletion of the data.

iOS/macOS:

  1. Go to the in-game Settings.
  2. Tap i button.
  3. Tap Delete Account button in the pop-up window.
  4. Tap Continue button in the first pop-up window.
  5. Confirm the deletion and tap Delete button again in the second pop-up window.

The account deletion may be canceled within 15 days. To cancel the deletion, open the game and tap the Cancel button. Kindly note that after 15 days, we cannot reverse the deletion, and your game cannot be restored. Please also consider that within 15 days during the deletion period, you cannot restart the game from the beginning.

Windows

  1. Go to the in-game Settings and tap Help and Support.
  2. Enter your name and email, then write your request to opt out of the sale of personal information or to have your personal data or data received from third parties/platforms completely deleted, and submit it.
  3. Then one of our agents will contact you to confirm the complete deletion of all data.

You can learn more about our Privacy Policy on the official Playrix website.

Deletion of Personal Data — Fishdom Help Center (2024)

FAQs

Deletion of Personal Data — Fishdom Help Center? ›

Go to the in-game Settings and tap Help and Support. Enter your name and email, then write your request to opt out of the sale of personal information or to have your personal data or data received from third parties/platforms completely deleted, and submit it.

What to do if a company refuses to delete your data? ›

If, having considered your request, the organisation decides it does not need to erase your data, they must still respond to you. They should explain why they believe they don't have to erase your data, and let you know about your right to complain about this decision to the ICO, or through the courts.

How do I start over in Fishdom? ›

To restart a game, simply force quit the application and launch it again.

How do I get my progress back on Fishdom? ›

Connect the game to the same social network account it was associated with. 3. A pop-up window offering to download an existing save file associated with your account will appear. Select Yes and then type CONFIRM.

How do you ask a company to delete your personal data? ›

How Can I Request to Delete Personal Data?
  1. Go to a company's website. First, go to the company website.
  2. Look for the company's privacy policy or its equivalent. Next, search the homepage and company website for a “Privacy Policy“ or “CCPA” link. ...
  3. Look for information on personal data rights. ...
  4. Follow the instructions.
Oct 3, 2023

Is it illegal for a company to not delete your data? ›

But in recent years, many states across the US have passed laws requiring businesses to delete consumers' personal data on request, including: California Consumer Privacy Act (CCPA), first passed in 2020 and amended in 2023 by the California Privacy Rights Act (CPRA)

Can a company sue me for deleting files? ›

You Have Some Legal Recourse

Under the Computer Fraud and Abuse Act, it is illegal for an employee to knowingly damage or delete files without authorization.

How do I delete Fishdom data? ›

Open the in-game Settings menu and click Help and Support. Wait for the chat icon in the lower right corner and open it. Write your request to opt out of the sale of personal information or to have your personal data or data received from third parties/platforms completely deleted, then click on Send.

How do I clear my Fishdom cache? ›

For Android devices, you can try clearing your application cache:
  1. Go to device settings -> Applications.
  2. Select Fishdom in the application list.
  3. Find the Clear Cache button, tap it, and reenter the game.

How much does Fishdom make a day? ›

Of the top 50 highest-grossing mobile games of all time, several are published by Playrix. One of their most popular titles, Fishdom, generates an estimated revenue of $200,000 every single day. Here we'll explore the data-driven approach Playrix uses to maximize the effectiveness of their ad impressions.

What if I delete my game data? ›

If you delete data for a game, you might also delete any in-game achievements or progress, depending on how the developer has built the game. When you delete Play Games data from your account, it also deletes your Play Games data with Google.

Is the Fishdom app safe? ›

Fishdom is free to download and play, but also features ads and in-app purchases. Fishdom can be found in the App Store and the Google Play Store and is rated for users four years of age and older. This app is safe for kids.

Does uninstalling a game delete progress? ›

Keep in mind that after you officially delete the folder, that corresponding game will be gone. Your saved items and progress will all be lost, so make sure you actually want to delete the game. If you decide that you'd like to play the game again after removing it, you'll need to install it again.

How do I get my game data back? ›

Some games autosave your progress when you're signed in with Google Play Games Mobile App. If your game autosaves, you can sync your game data and pick up where you left off. If you get a new Android phone, to restore game progress, sign in to the same account you used before.

How do I restore my game account? ›

For Android users
  1. Add your Google account in your device settings (Settings → Accounts → Add account → Google).
  2. Launch the game.
  3. Open Settings in the game, Other tab.
  4. Press Sign In near Google Play Account.

How do I get my game center progress back? ›

Log in to Game Center (use the same account you used when playing the game). Reinstall the application if needed: delete your game and then download it again from the App Store.

How can I get my personal information removed? ›

How To Remove Your Information From the Internet
  1. Secure your online accounts.
  2. Remove your data from Google search results.
  3. Request that third-party websites remove your information.
  4. Delete old accounts and apps.
  5. Boost your social media privacy settings.
  6. Opt out of data broker lists.
  7. Use anti-tracking and privacy tools.
Nov 30, 2023

When must personal data be deleted? ›

When the individual withdraws consent. When the individual objects to the processing and there is no overriding legitimate interest for continuing the processing. The personal data was unlawfully processed (in breach of the GDPR). The personal data has to be erased in order to comply with a legal obligation.

Can I demand a company delete my data? ›

The business is only obligated to delete the information they collected directly from you. If the business collected your personal information from a source other than you, the business is not required to delete your personal information.

Can a data controller refuse to erase data? ›

This is also known as the 'right to be forgotten'.

You have the right to have your data erased, without undue delay, by the data controller, if one of the following grounds applies: Where your personal data are no longer necessary in relation to the purpose for which it was collected or processed.

Do you have the right to have your data erased? ›

The right to erasure is also known as 'the right to be forgotten'. The right is not absolute and only applies in certain circ*mstances. Individuals can make a request for erasure verbally or in writing. You have one month to respond to a request.

Can you sue companies for selling your data? ›

Companies must tell you what information they are collecting and delete it permanently upon request. Companies can no longer legally sell your data if you refuse. However, if they do anyway, consumers cannot sue. This law reserves cause for lawsuits only for data breaches.

Can a website refuse to delete your account? ›

Of course, there are cases when the website can deny the request to delete the user's data (e.g. when the data is needed for legal reasons or it is important for scientific and historical research).

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