What is BPI Credit Card Control?
BPI Credit Card Control empowers you to protect your credit cards real-time. Choose to temporarily block or permanently block your card using BPI Online, in case of loss, theft, or compromise.
What can I manage with BPI Credit Card Control?
At this time, you can:
- Temporarily block your card
- Unblock your temporarily blocked card
- Permanently block your card
Is BPI Credit Card Control available for all my credit cards?
Credit Card Control is available for both principal and supplementary cardholders with cards in good standing.
BPI Corporate Cardholders may use Credit Card Control for Temporary Blocking and Card Unblocking requests.
When should I temporarily block or permanent block?
If you’ve temporarily misplaced your card or would like to temporarily lock your card for security purposes, opt to temporarily block your card.
If case of loss, theft, or compromise, opt to permanently block your card to prevent unrecognized or fraudulent transactions.
How long after I change a setting will it take effect on my card?
Blocking and Card Unblocking requests are effective real-time.
If you have chosen to replace your card, please allow 3 to 5 banking days for card delivery within NCR or 7 to 10 banking days for outside NCR.
Who can I contact for questions or clarifications?
For any inquiries or comments, kindly send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
