Contract renewal process: management and top tips (2024)

There’s nothing worse than realising a few days too late that your contract with a particular vendor has automatically renewed, and you’re locked into an expensive arrangement for another year.

Fortunately, there's a way to prevent this from happening, and it all starts with tracking contract renewal dates and better visibility into existing agreements.

In this page we’ll explore the mechanics of contract renewal, including autorenewal of contracts, and how to manage those obligations more effectively.

What is contract renewal?

Contract renewal is the process through which the initial term of a contract expires, and the parties agree - either actively, or passively, through automatic renewal - to 'renew' the term of the contract so that the arrangement continues, and the contract remains enforceable for the new period.

Contract renewal is a good opportunity to renegotiate the contract's terms, if you'd like to change your commercial relationship ahead of the next period during which you're under contract.

Contract renewal process: management and top tips (1)

When do contracts renew?

Commercial contracts, like mutual NDAs, MSAs or vendor agreements, typically include explicit language to define the length of the contract term. This might be a fixed date or, as is common in subscription agreements, the contract might have an initial term and then a provision that means it will automatically renew if neither party takes action. This is called a contract renewal date.

A contract renewal date is a specified date that parties will need to have expressed their intention to opt out of an automatic contract renewal by, if they wish to. If a contract renewal date passes without such notice, a new contract will be created automatically and parties will continue to be bound by the terms described.

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This isn’t unique to the business world, of course - as individuals we encounter the same kind of arrangement with our cellphones, streaming providers, or other services that we buy on a subscription basis.

If the contract renewal date, as specified in the contract, passes, then both parties are effectively bound to the same terms for another year (or whatever term is specified in the contract).

Contracts might also be renewed ‘manually’ - each side might realise that the agreement is set to expire soon, and discuss the terms of a new arrangement, or decide to mutually terminate.

Why is contract renewal important?

Contract renewals are important as they provide businesses with the opportunity to extend commercial relationships, renegotiate payment and delivery terms, and address any updates in each party's circ*mstances. By doing this, a contract renewal can improve an existing contract and ensure that businesses continue to receive goods and services without any friction.

Contract renewal vs extension: what's the difference?

Contract renewals are different from contract extensions as a contract renewal usually results in the creation of a new contract, whereas a contract extension typically seeks to extend the duration of an existing contract.

Since both contract renewals and contract extensions result in the continuation of a commercial relationship, it's common for the terms to be used interchangeably. However, they have very different implications in practice, and they're created in different ways.

For example, a contract extension will usually mean that the exact terms agreed previously within a contract will apply for a longer period of time. Meanwhile, a contract renewal will require a new, but often identical contract to be created, and this can include contract amendments and tweaks to reflect changes in circ*mstance or priorities.

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What is automatic contract renewal?

Automatic contract renewal is the process whereby a contract is renewed without manual input, usually after a certain period of time has passed. The specific terms of this renewal and period will be outlined in a contract renewal term within the original contract. An auto-renewing contract will be automatically renewed unless one of the parties to the contract issues a notice of their decision not to extend the contract.

But the automatic renewal of contracts has advantages and disadvantages, as we’ll discover below. It also represents a particular challenge to those tasked with managing the renewal of contractual relationships in a business - typically legal and procurement teams, or a contract specialist, although others may be affected too.

Contract renewal process: management and top tips (4)

Advantages of automatic contract renewal

Setting up contracts to auto renew has advantages for both parties. These advantages include:

  • Less friction: there’s no paperwork to worry about, so services should be contracted faster than if there were to be manual renewal
  • Less negotiation: if parties are happy with the current terms then letting the contract auto-renew avoids them having to go through negotiation and redlines - which means more speed and fewer meetings
  • No service interruption: automatic renewal means services can remain available throughout, without a break for parties to work out their future arrangements
  • Easier revenue capture: autorenewal of the contract means vendors can guarantee another year of revenue without having to deploy the sales team
  • Easier forecasting: once the notice period has passed for termination, vendors are able to forecast revenue for the year ahead without needing to worry about the contract terminating

Disadvantages of automatic contract renewal

An automatic contract renewal process can lead to headaches for both parties if managed poorly.

  • The lock-in: the most obvious pain point is that if you miss a renewal deadline, or the notice period before it, you can get locked into an expensive contract for another year (or longer) without realizing
  • Inflexible terms: both parties might have been happy to continue the relationship, but on different terms, and now the contract has renewed, they’ll need to negotiate and vary it in order to make changes
  • Volumes: a business can easily find itself managing dozens or even hundreds of contractual relationships, depending on the stage and size of the company - making it difficult and unwieldy to keep track of upcoming contract renewals

These difficulties can lead to the souring of relationships between contract parties, as well as unwanted costs and obligations.

Fortunately, modern contract automation platforms have developed features that help you to manage the contract renewal process and avoid nasty surprises. By managing your contract renewals more effectively, you'll be able to track key renewal dates and escape unwanted automatic contract renewals.

How to get out of an auto-renewal contract

You can get out of an auto-renewal contract by serving a written notice to the other contracting party to inform them of your decision not to renew your existing contract.

This must be before by the automatic renewal date and within the notice period outlined within the renewal clause.

Failing this, you'll need to get consent from the other party to stop the contract from renewing, which can be a challenge if it isn't within their interests to provide that.

That's why it's important to keep control of upcoming renewal dates from the offset, rather than treating them as an afterthought. Here are a few steps on how you can do just that:

How to manage the contract renewal process

To manage automatic contract renewals, so you always stay ahead of forthcoming deadlines, you should set up automated reminders that will notify you well in advance of your renewal deadline.

This enables you to decide whether or not you'd like to renew, renegotiate, or even terminate the agreement, rather than that decision being forced upon you.

The best way to achieve this is by implementing contract reminders, like you can in Juro. Let's run through this workflow to get a better understand of how these reminders are set up, and how they work in practice.

As you create a contract, or manage it through the workflow through approval to electronic signature, you’ll notice that significant dates can be tagged as smartfields within the contract.

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Tagging the contract this way means that the relevant field contains metadata, which is searchable and can be leveraged in different ways across the application. In Juro, you can use these smartfields to activate date reminders. This can be done simply by clicking on the date.

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From here, you can choose how far in advance of the relevant date you'd like a reminder to be sent - whether that's a week, three months, a year, or whatever notice period works for you.

You can also select and add the parties who'll get the email reminder.

If we switch to the table view in Juro, where teams can get a broader picture of the contracts they manage, we can add a 'Renewal date' column to the table, and see which contracts are scheduled to renew and when:

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This allows the users and collaborators in the workspace to stay on top of renewal dates at scale. It also means that the relevant individuals will be emailed regular email reminders, allowing them to stay in the loop.

For more tips on how to manage contract renewals more effectively, check out our 10 best practices for managing contract renewals. If you need help with contract management more broadly, check out these best practices for contract management too.

Frequently asked questions about contract renewals

Is non renewal of a contract the same as termination?

Non-renewal of a contract is not the same as contract termination, as when businesses decide not to renew a contract, they are still bound to the terms of their existing contract under that contract has expired.

Contract termination, on the other hand, occurs when a contract is ended prematurely before the outlined contract duration is over.

How do I ask for a contract renewal?

If your contract isn't renewed automatically, you'll have to ask request a contract renewal. This can be done by engaging with the counterparty's customer success or sales team and expressing your interest to continue your existing arrangement.

Likewise, if you're an employee seeking to renew your contract, you can discuss this with your manager or people and talent team.

Is contract renewal a new contract?

A contract renewal typically involves the creation of a new contract. If a new contract hasn't been created then it's likely that the contract has been extended rather than renewed.

Keep on top of contract renewals with Juro

If keeping track of contract renewals is becoming difficult for your team as the business grows, you might benefit from automated renewal reminders that prevent any nasty surprises.

If you'd like to make managing your contract renewals a breeze, fill in the form below to get in touch today.

Contract renewal process: management and top tips (2024)

FAQs

How to manage contract renewals? ›

Set up automated reminders to notify responsible parties of upcoming renewals, preventing missed deadlines. Leverage the power of contract templates and configure auto-renewal provisions. Develop workflows to automate approval processes, sending contracts to responsible personnel for review and authorization.

What do you say in a contract renewal? ›

Request - Clearly state your request for the renewal of the contract, including the contract's expiration date and the desire to continue the partnership. Contract Details - Provide relevant details about the existing contract, such as contract number, dates, and any essential terms that need modification.

How do you respond to a contract renewal? ›

  1. 1 Review the current contract. Before you respond to a contract renewal request, you should review the current contract carefully. ...
  2. 2 Evaluate your relationship. ...
  3. 3 Communicate clearly and respectfully. ...
  4. 4 Negotiate fairly and confidently. ...
  5. 5 Document and finalize the renewal. ...
  6. 6 Here's what else to consider.
Mar 15, 2023

How do I fight an auto-renewal contract? ›

One option is to simply cancel your service before the auto-renewal date. This will prevent the company from automatically renewing your contract and billing you for another year of service. Another option is to negotiate with the company to try and get a better deal.

How to manage renewals? ›

A proactive approach to renewal management involves engaging customers early, understanding their needs, and crafting compelling value propositions for renewal. Engage customers early and often. Understand customer needs and align solutions. Craft compelling value propositions for renewal.

How do you manage contract management? ›

Here are 6 strategies for effective contract management.
  1. Do a Background Check. ...
  2. Establish Points of Contact. ...
  3. Establish the Contract Lifecycle. ...
  4. Agree on Review Process. ...
  5. Outline The Consequences of Delays. ...
  6. Step Back, Document, and Evaluate. ...
  7. Takeaway.

What is a contract renewal procedure? ›

Contract renewal is the process by which parties to an existing contract undergo a review and discussion regarding the continuation of their current contractual arrangement. This usually occurs when the initial term of the contract approaches its expiration date.

What are unfair contract renewal terms? ›

A standard term is unfair 'if, contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations arising under the contract, to the detriment of the consumer'– Regulation 5(1). Unfair terms are not enforceable against the consumer.

What is a good contract renewal rate? ›

It is an important indicator of a company's growth prospects. This metric is a critical measure of a company's ability to generate long-term value for its customers. Generally, a renewal rate above 80% is considered to be very favorable and indicates that a company is effective with its customer retention efforts.

What is the renewal stage of a contract? ›

A contract renewal ensures that appropriate changes and adjustments are made for every client's and vendor's contract. Contract renewals should be tailored to new needs and issues that had occurred within the previous contract.

Who is responsible for initiating a contract renewal? ›

Contract renewals are a common means of extending the term of an existing contractual agreement. The renewal process is usually carried out either actively or passively by both parties in order to continue the terms of the contract for a new period of time after the contract expires.

What is the expectation of contract renewal? ›

The right of expectation. It is generally believed that after a fixed term contract or temporary contract of employment is rolled over or renewed, the employee may develop a right to expect that the employer will continue to renew the contract.

How do you politely not renew a contract? ›

Submit notice in writing

The most professional, polite way to notify someone that a contract is ending is to do so in writing. Be direct and narrow in your word choice.

How do I talk about contract renewal? ›

By setting a meeting time, you give both yourself and your manager the chance to imagine what a contract extension would look like. During this time, both of you can think about how to address potential problems and create a future that works for you both.

How to dispute an automatic renewal? ›

Watch your bank or credit card statements.
  1. Online: Log onto your credit or debit card online account and go through the dispute process. ...
  2. By phone: Call the phone number on the back of your card, and tell the company why you're filing a dispute.

How do I follow up on a contract renewal? ›

You can send a contract renewal reminder email in the same way that you'd send a letter – for many companies, it will be the preferred option. However, pay attention to who the email is going to – ensure it's sent to the correct recipients, whether that's an individual or a specific contracts/legal email address.

How do you email a manager about contract renewal? ›

Dear [Vendor's Name], I hope this email finds you well. Our existing vendor contract, which commenced on [contract start date], is set to expire on [expiration date]. I am writing to express our interest in renewing this contract for another term. Time fly, another year for renewal.

What are the rules for auto renewal contracts? ›

Autorenewal contracts are canceled based on the specific language of the contract provision. This typically requires notice to the provider that you wish to terminate the contract moving forward. Most provisions require this notice to occur within a specific time of the renewal date.

How do you approach a client for contract renewal? ›

  1. 1 Know your customers. The first step to renewing customer contracts is to know your customers well. ...
  2. 2 Communicate regularly. ...
  3. 3 Demonstrate value. ...
  4. 4 Negotiate effectively. ...
  5. 5 Automate the process. ...
  6. 6 Celebrate the renewal. ...
  7. 7 Here's what else to consider.
Nov 9, 2023

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