Is Your Credit Card Still Active? Here's How to Find Out (2024)

To use your credit card for purchases and other transactions, it must be open, active, and in good standing. Your credit card can become inactive and thereby unusable in certain circ*mstances.

There are a few ways a card can become inactive. If you haven’t used your credit card in several months—or years even—the credit card issuer may deactivate the card. Or, if you’ve fallen behind on your payments, your purchasing privileges may be suspended. The credit card can also become inactive upon expiration with no issuance of a new card.

An inactive credit card will be declined when you try to use it. So, to save yourself a little embarrassment and the hassle of finding a backup payment option, check to see whether it is active before using it.

Call Customer Service

The simplest way to clear up any question about whether your credit card is still active is to call the issuer and ask. Call the number on the back of your card to inquire about the status of your account. If inactive, customer service can likely reactivate.

Try to Use It

If you don’t want to call customer service, you can test your credit card’s status by using it to make a purchase. A declined card is a sign that it is no longer active; however, it could also mean a number of other things, such as the card being expired or you've reached your credit limit. For those reasons, it is wise to carry additional forms of payment.

What if you lost or misplaced the credit card, and you don't remember the credit card number?You can get the card issuer’s number from their website and give them your social security number to locate your account (make sure you're at the correct website before giving out your personal information). The card issuer can send you a replacement credit card if your account is still active.

Check Your Credit Report

Finally, your credit report can give you an idea about your credit card status. Credit card issuers generally report credit card statuses to the credit bureaus once per month. If your credit card is closed, your credit report will probably reflect that. It won't, however, tell you why your account was closed. You'll have to contact your former credit card issuer to get that information.

What to Do If Your Card Is Inactive

Some inactive credit cards can be reactivated by just calling your credit card issuer and asking. You may have to catch up on a delinquent balance before you will be allowed to use your card again. Unfortunately, if it is completely closed, you may not be able to open it up again, especially if it was closed because of delinquency.

Check Your Balance and Available Credit, Too

Once you've confirmed that your credit card is still active, you need to know how much you're able to charge. Ask the issuer or check your account for your current balance and available credit before making any purchases. That way you can be sure you're not exceeding your credit limit.

You're still responsible for making regular minimum payments on your balance, even if your credit card is inactive.Missing your credit card paymentshas serious consequences, including late fees and damage to your credit score.

Frequently Asked Questions (FAQs)

How long will a credit card remain active without being used?

The amount of time that a credit card can sit unused but active differs from issuer to issuer. Most credit card companies will close the account in anywhere from 12 to 24 months of not being used. If you have credit cards associated with a particular retail store, it may have a longer period before being closed.

Should I keep a zero balance on my credit card?

While having a zero balance on your credit card won't hurt your score, if the card goes unused long enough that the credit card issuer closes the account, it could have a negative impact on your credit report. Without the recent activity, lenders won't have a recent borrowing history to determine if you are a responsible borrower or not.

Is Your Credit Card Still Active? Here's How to Find Out (2024)

FAQs

Is Your Credit Card Still Active? Here's How to Find Out? ›

Call Customer Service

How to see if a credit card is still active? ›

Call customer service: You can call the phone number on the back of your credit card to reach customer service. You'll be able to check the status of your card and, if it is deactivated, you can ask about reactivation. Make a purchase: Another way to check if a card is active is to try and use it to make a purchase.

How do I know if my credit card is active or inactive? ›

To check if your credit card is active, log into your online banking account or mobile app, and view the card status. Alternatively, you can call customer service or check your latest billing statement.

How do I check the status of my credit card? ›

To check the Credit Card status online, visit the issuing bank's official website. Go to the Credit Card section and find the option for application status. Next, enter your application reference number or registered mobile number and possibly a security code or OTP for verification.

How to check if a credit card is closed or not? ›

What should you do if your credit card is inactive?
  1. Contact customer service: Reach out to your credit card issuer's customer service immediately. ...
  2. Verify activation status: Confirm with the customer service representative whether your card is indeed inactive.
Jan 25, 2024

How long before a credit card is closed for inactivity? ›

Before you run out and charge something just to keep your account active, however, you should know that it usually takes a year or more of inactivity for the issuer to close the card. It's also important to note that you might not get any warning that your issuer is closing your account.

Is there a way to verify a credit card? ›

Checking the three- or four-digit code on the back of the card is a straightforward and effective verification method.

How do you check if your credit card is expired? ›

How To Find Your Credit Card Expiration Date. Expiration dates appear on the front or back of a credit card in a two-digit month/year format. Credit cards expire at the end of the month written on the card.

How do I know if my account is active or inactive? ›

Calling your bank's customer service line will provide you with the same information, including whether your bank account is active or not. You must provide the customer service representative with certain information on your bank account in order to do this, like your name, bank account number, bank branch name, etc.

How to check if the credit card is valid? ›

Online Banking. You can also get your credit card's expiration date through your internet banking account. Simply log in to your account and navigate to the credit card section. Click on the card and you will be able to see the details related to it, including its validity.

What happens to credit card when not activated? ›

The card issuer may close the account

If your account is closed for not being activated, this means you will lose the available credit limit on the card and any potential benefit it has provided to your credit score.

How can I check my credit card activity online? ›

The easiest way to check your credit card's transaction history is by logging in to your online account through the issuer's website. This way, you will be able to see your past transactions, including the date each transaction took place, the name of the merchant that charged it and the amount.

Can I check my credit card online? ›

If you have an online account with your bank or credit card issuer, you can likely access your credit or debit card information by logging in to the relevant website or app.

How do I check the status of my Visa credit card? ›

You can check your Total Visa Card application status either online or over the phone at (877) 526-5799.

How do you check if a credit card is expired? ›

Expiration dates appear on the front or back of a credit card in a two-digit month/year format. Credit cards expire at the end of the month written on the card. For example, a credit card's expiration date may read as 11/25, which means the card is active through the last day of November 2025.

How do I find out what credit cards are still open? ›

Sydney Garth, Credit Cards Moderator

You can request a copy of your credit report from all of the three major credit bureaus: Equifax, Experian and TransUnion. This way you'll be sure to see all of the credit cards in your name, as some issuers only report to one or two of the bureaus.

Does credit card expire if not activated? ›

It's possible your credit card company will cancel the account if you fail to activate your card within 45 or 60 days.

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