Charged twice by Netflix (2024)

FAQs

Why am I getting charged for Netflix twice? ›

If you are being billed twice, then you definitely have two Netflix accounts. If you know the logins for both Netflix accounts, then you can sign in and cancel your subscription on one account. If you are not aware of the login for both accounts. Then, you may want to consider calling Netflix.

Here are the refund policies for Netflix:You can request a refund within 7 days of signing up for a new subscription. You can also request a refund if you have not watched any TV shows or movies in the past 24 hours. You can only request a refund once per account. Welcome!

Dispute the charges with your bank or credit card company. If you have already been charged for the unauthorized Netflix charges, you can dispute the charges with your bank or credit card company. To do this, you will need to provide your bank or credit card company with documentation of the unauthorized charges.

There are a few reasons you may be seeing a charge that is more than you expected. Taxes - Depending on where you live, you may be charged taxes in addition to your subscription price. Fees - In some countries, card companies may charge an extra fee for cross-border transactions.

+1 (855)-200-7960 or 1800-Netflix-LINE.

You can cancel your Netflix account at any time. Note:This is the only way to cancel your account and end your membership. Signing out of your account or deleting the Netflix app doesn't cancel your account. You won't be charged again unless you restart your account.

Whenever someone renews, cancels, or opens a credit card, banks automatically update the VAU. This system lets Netflix and countless other corporations charge whatever card you have on file.

How much does Netflix cost per month? ›

How much does Netflix cost? Watch Netflix on your smartphone, tablet, Smart TV, laptop, or streaming device, all for one fixed monthly fee. Plans range from $6.99 to $22.99 a month (pre-tax). No extra costs, no contracts.

If you recently added a payment method and see more than one charge on the same day, one of the charges is likely an authorization hold. Authorization holds are used to check that a payment method is good. Netflix never collects the authorization amount.

No, typically Netflix does not issue refunds for canceling a subscription before the end of the billing period. When you cancel your subscription, you will continue to have access to the service for the remainder of the current billing period.

The New Rules

Netflix now requires each household to maintain their own paid membership, or for households to pay an extra $7.99 per month to share their accounts with someone who doesn't live with them. Related: Is Sharing Your Streaming Account Login Information a Good Idea?

It means Netflix couldn't process payment for your account. This could happen for several reasons: The payment method might not have enough money. Please note that other pending charges or authorizations can affect the available balance on your card.

As a Netflix member, you are charged once a month on the date you signed up.

Account owners can buy an extra member slot and invite people outside their household to use Netflix. See Plans and Pricing for extra member prices. An extra member will have their own profile, account, and password, but their membership will be paid for by the person who invited them to join.