You can cancel your Ring subscription any time in your account at Ring.com. There are no long-term commitments for your subscription.
Before you cancel: Download any videos you want to keep.
When you cancel a Ring subscription, all of your recorded videos will be permanently deleted. To save any videos, you must download them before canceling your Ring subscription plan.
Learn how to download your Ring videos here.
Select your plan information on the top menu.
Select the plan you want to cancel.
Select when to cancel the plan (now or at the end of the billing cycle).
Refund policies
If you’re eligible for a refund, the refund amount will be returned to the payment method in your Ring account. Please allow up to 10 business days for the refund to process.
If you no longer have the debit or credit card that was on the Ring account, contact your financial institution for instructions on how to receive your refund.
If you paid with SEPA and it has been more than 180 days since your payment, please contact
.
Annual plans
If you cancel an annual plan, you’ll receive a prorated refund for unused time. For example, if you used your annual plan for six months, you’ll receive a refund for the remaining six months you didn’t use.
If you cancel after a new month of your annual plan has already started, you’ll be charged for that month's subscription fee. You'll be eligible for a refund or credit of the remainder of your annual subscription fee (minus any credits applied or partial refunds issued).
Monthly plans
If you cancel a monthly Ring subscription plan, you’ll receive a prorated refund for any unused days. For example, if you used your monthly plan for 15 days, you’ll get a refund for the remaining number of days in that month.
Get help for other account issues
Last updated 2 weeks ago
English (US)Change
