A stop payment is when the sender chooses to stop the payment; the sender is charged a fee for this request.
A reclaim email money transfer is when theInterace-Transfer transactioncan’t be delivered. This can happen for several reasons:
- The recipient's e-mail address is invalid
- The recipient can’t answer the security question
- The recipient declines the transfer
- The transaction expires
When theInterace-Transfertransaction can’t be completed, the funds are returned to the sender. No fees are charged in this case.
Please note: stop payments and reclaims are not available if the recipient is registered for Autodeposit.
"SIMPLII FINANCIAL" and the SIMPLII FINANCIAL DESIGNS are trademarks of CIBC. "Simplii Financial" is a division of CIBC. Banking services are not available in Quebec.