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Are you encountering an error when you try to sign up for AdMob? We're here to help!
Sign-up errors may be related to yourexisting AdSense or Google accounts. The information below is provided to help you resolve some of these issues.
AdSense errors- Google Account errors
Note: If you've previously used AdMob,you'll need to sign up again using an email address you’ve never used for AdMob. Each user may only have one AdMob account at any given time. Duplicate accounts aren’t allowed. Still having trouble? Check out this troubleshooter.
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AdSense-related sign-up errors
AdSense-related sign-up errorsThese are some of the common AdSense errors you may encounter when signing up for AdMob.
Your AdSense account (Publisher ID: pub-XXXX) has been terminated.
The Google Account you’re using to sign up for AdMob is associated with a terminated AdSense account. According to the AdSense Terms and Conditions, a publisher whose AdSense account has been terminated or disabled cannot participate in the AdMob program.
- AdSense Terms and Conditions
- AdSense program policies
- Common reasons why AdSense accounts are disabled
The Google Account you’re using to sign up for AdMob is associated with an AdSense account that isn’t self-service. This means you may have a Google account manager who manages your account for you.
You will need to contact your Google account manager to create an AdMob account.
There are a few different reasons you could lose access to your AdSense account:
- You may have been removed from the AdSense account by an administrator. Contact the account administrator directly. Note: Please be aware that Google AdSense and AdMob are unable to mediate access disputes between users.
- Your AdSense account may have been canceled by you or an account administrator. Note: If your account was canceled, you'll need to apply for a new account.
- Your AdSense account may have been disabled or terminated due to failure to comply with policies.
- AdSense Terms and Conditions
- AdSense program policies
- Common reasons why AdSense accounts are disabled
Note: You may need to sign in to AdSense directly to explore this issue. You can try using the AdSense login troubleshooter to investigate.
Your AdSense account may need to be verified by phone.
Click the link in the error message to go to AdSense and verify your account. Follow the on-screen prompts to send a text (SMS) message or voice phone call to your phone containing your verification PIN number.
- Phone number verification FAQs
Your existing AdSense account may need to be approved before you can use the Google account it’s associated with to sign up for AdMob. If you’ve tried to sign up for AdSense before, there may have been a problem with your application. Before you can sign up for AdMob, you’ll need to resubmit your AdSense application and have it approved.
- Resubmit your AdSense application
Google Account-related sign-up errors
Google Account-related sign-up errorsThese are some of the common Google Account errors you may encounter when signing up for AdMob.
Your Google account needs to be updated with your date of birth before you can sign up for AdMob.
- Add your birthday to your Google Account
Your account is not eligible to participate in AdMob. Please review the following:
- AdSense Terms and Conditions
- Google Ads Terms and Conditions
In order to create an AdMob account, you must have a user role with the "Edit users and roles" permission in yourexisting Google Ad Manager account.
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