Add a credit or debit card for payments (2024)

You can add, remove, or update your credit and debit cards in your Google Pay account.

Important: The “Add credit or debit cards'' feature is available for Android devices only. If you can’t find this option, update your Google Pay app.

Learn more about supported cards and payment modes.

Add cards to Google Pay

Pay with credit or debit cards

  1. On your mobile device, open the Google Pay app Add a credit or debit card for payments (1).
  2. Tap your Profile picture Add a credit or debit card for payments (2) Pay with credit or debit cards.
    Add a credit or debit card for payments (3)
  3. Tap Add credit or debit cards.
    Add a credit or debit card for payments (4)
  4. Tap Add Card.
    Add a credit or debit card for payments (5)
  5. To add a card, you have 2 options:
    • Option 1: Scan your card with your phone’s camera.
      • Your card details are autofilled.
    • Option 2: Tap Enter details manually.
      Add a credit or debit card for payments (6) Add a credit or debit card for payments (7)
  6. Tap More.
    • Accept the terms and conditions.
      Add a credit or debit card for payments (8) Add a credit or debit card for payments (9)
    • We’ll contact your bank to verify your card.
  7. Select how you’ll verify your identity.
    Add a credit or debit card for payments (10)
  8. Tap Continue.
    • Verify your identity with a one-time password (OTP).
      Important: The verification code or OTP is sent through text to the phone number connected with your Google Pay account. If you don’t receive the OTP, check if your contact information is correct. If your contact information is up-to-date, contact your bank.
    • OTP can be autofilled or entered manually.
      Add a credit or debit card for payments (11) Add a credit or debit card for payments (12)
  9. Tap Submit.
    • If you don’t receive a confirmation, check your card information and try again.
  10. If your card is verified, it’s ready to be used for transactions.
    • In Google Pay’s “Payment methods” section, you can find all your added cards.

Fix a problem

I get “Call bank” option instead of SMS or email OTP verification

Your mobile number or email address isn’t available with the card issuing bank. To register your details, contact your bank.

Unable to locate added cards after formatting phone

If you change, format, or reset your phone, add all your cards again. To protect payment information and reduce security risks, Google Pay uses tokenization to save your card. This process replaces sensitive information like a card number, expiry date, and CVV with a device-specific token. The token acts as a substitute value used to process payments. Since card tokens are device-specific, you must tokenize your cards again on your new device.

I get an error that says my card can’t be accepted and to contact the bank

Ensure that you add a valid card. If it’s still unsuccessful, it could be due to one of these reasons:

  • Your card isn’t supported on Google Pay.
  • You entered incorrect card information.
  • Technical issues occurred.
    • Try again after 2–4 hours.

If you continue to encounter issues, contact your bank.

Card is grayed out in Google Pay

This could occur due to either of the two reasons listed below:

  • Your card isn’t supported for the payment type that you want to make.
    • Cards aren’t supported for peer payments like pay to friends or family. You can use UPI on Google Pay instead.
  • Your physical card is blocked.
    • Contact your bank.

Remove cards from Google Pay

  1. On your mobile device, open the Google Pay app Add a credit or debit card for payments (13).
  2. Tap Settings Add a credit or debit card for payments (14) Payment methods.
  3. Tap the card that you want to remove.
  4. Tap Payment method details.
  5. Tap More Add a credit or debit card for payments (15) Add a credit or debit card for payments (16) Remove card.

Tips:

  • If you remove your cards from Google Pay, all forms of card payments will be unavailable for you.
  • To deregister your card on a use case basis, contact your bank.

Change your default “Tap to Pay” card

Important: Reserve Bank of India’s directive with effect from October 1, 2020 mandates that Indian debit or credit cards will be blocked if:

  • Newly issued cards are not activated within the stipulated time frame
  • Cards were never used for online or contactless payments within the stipulated time frame

Activate contactless payment settings for your card through the issuing bank’s mobile app or internet banking. For more details, contact your bank.

Once activated, set your default “Tap to Pay” card.

  1. On your Android device, open the Google Pay app Add a credit or debit card for payments (17).
  2. Tap your Profile picture Add a credit or debit card for payments (18) Pay with credit or debit cards.
  3. Under “Other ways to pay,” find your cards.
  4. Click any card.
    • Under any of your added cards, find “Default Tap and pay card.”
  5. To change your default card, tap the card you want to use.

Credit card uses on Google Pay

You can’t use credit cards to send money. You can set your credit card as a primary form of payment for transactions with merchants and billers.

Tip: You can add your credit card without adding a bank account on Google Pay. However, credit cards can only be used for transactions with merchants and billers.

Usage of cards added on Google Pay for transacting abroad

If your card supports international transactions, you can use it in foreign countries through Google Pay. To use your card for international payments, enable international transactions. Contact your card issuing bank.

Resolve a card transaction dispute

For all merchant transactions

This applies to transactions made through:

  • Tap to Pay
  • Bharat QR
  • Online merchant payments

Contact your bank if either:

  • The transaction failed but the card is charged
  • The transaction succeeded but fulfillment of the order by the merchant failed, and the merchant claims they didn’t receive the funds

Contact the merchant if either:

  • The transaction is successful but the order isn’t fulfilled
  • There are other issues, like:
    • Order cancellation
    • Return of goods and services
    • Late delivery

For bill payments & recharge transactions

In the Google Pay app Add a credit or debit card for payments (19), raise a dispute.

  1. On your mobile device, open the Google Pay app Add a credit or debit card for payments (20).
  2. In theBusiness section,” tap the specific biller.
  3. Tap the specific transaction.
  4. Tap Raise Dispute.
    • Select the reason.

Your issue will be resolved within 7 business days.

What to do when device is lost

To deactivate the card, contact your bank.

  • To deactivate all your cards in Google Pay, lock your device with Android device manager.
    • You can also select “Wipe out the device.” Instead of deactivating them, Google Pay will remove the cards from the device.

Encounter errors during tokenization

Important: Reserve Bank of India’s directive with effect from October 1, 2020 mandates that Indian debit or credit cards will be blocked if:

  • Newly issued cards are not activated within the stipulated time frame
  • Cards were never used for online or contactless payments within the stipulated time frame

Activate contactless payment settings for your card through the issuing bank’s mobile app or internet banking. For more details, contact your bank.

Additional information

Add an add-on credit card on Google Pay

You can add an add-on credit card from a bank that Google Pay supports.

Set transaction limits

To set or modify the individual transaction and daily transaction limits of your cards, log in to your banking app or contact your bank.

Need more help?

Try these next steps:

Contact us Tell us more and we’ll help you get there
Add a credit or debit card for payments (2024)

FAQs

Should you pay bills with credit or debit card? ›

Be aware of any convenience fees you'll incur by paying your bills with credit cards. It's best to use credit only for products and services that won't charge a fee, and using cash, debit or bank transfer for the rest. And, of course, use a credit card only if you know you can pay off the balance each month.

Should you use credit card or debit card for purchases? ›

In general, NerdWallet recommends paying with a credit card whenever possible: Credit cards are safer to carry than cash and offer stronger fraud protections than debit. You can earn significant rewards without changing your spending habits.

What is add credit or debit card in Google Pay? ›

You can add, remove, or update your credit and debit cards in your Google Pay account. Important: The “Add credit or debit cards'' feature is available for Android devices only. If you can't find this option, update your Google Pay app. Learn more about supported cards and payment modes.

How do I add a credit card to my payment? ›

In the 'Payment Options', you'll find various payment methods like UPI, debit card, online banking and credit card. Select the 'Credit Card' option to add your credit card details. Now, you'll be asked to enter your credit card information.

What bills cannot be paid with a credit card? ›

You generally cannot pay your mortgage, rent, auto loans, student loans, or other types of loans using a credit card. While there may be services such Plastiq that allow you to do so, the cost of using these services might exceed the total credit card rewards you earn.

Is it better to make payments on credit card? ›

Bottom line. If you have a credit card balance, it's typically best to pay it off in full if you can. Carrying a balance can lead to expensive interest charges and growing debt. Plus, using more than 30% of your credit line is likely to have a negative effect on your credit scores.

When should you only use a debit card instead of a credit card? ›

When is it Best to use Your Credit Card or Debit Card?
  1. A Debit Card May Be Best If…
  2. You want to improve money management habits. ...
  3. You want access to cash. ...
  4. A Credit Card May Be Best If…
  5. You make a big purchase. ...
  6. You shop online. ...
  7. You book a hotel or rental car.
Jan 23, 2024

When should you not use a credit card? ›

So, there may be times when it's best to put the credit card back in your wallet and pay with cash or debit:
  1. When you don't have a plan to pay the balance. ...
  2. When you're trying to pay off debt. ...
  3. When you're nearing your credit card limit.

What is an advantage of using a debit card instead of a credit card? ›

The biggest advantage of debit cards is that you can't spend money you don't have. If you don't physically have enough money in the bank to cover a transaction, your debit card will not authorize the sale.

Should I add debit card to Google Pay? ›

Yes, the debit card is mandatory for using Google pay. In order to link your bank account to Google pay, you have to enter your card details and verify them.

Is there any charges for adding credit card to Google Pay? ›

These authorizations happen so Google can make sure the card is valid, and to check that you have enough funds in your account to make the purchase. These are authorization requests, and not charges. You don't pay for authorizations. Authorizations may stay in your account for 1-14 business days depending on your bank.

Is it safe to add a credit card to Google Pay? ›

When you add a credit or debit card as a payment method, Google Pay creates a virtual account number known as a “token” that replaces your card's actual number. This process, called “tokenization,” keeps your personal and financial information private.

How to use a debit card for payment? ›

A debit card can be swiped or inserted at pretty much any payment machine that accepts debit and credit. It can also be used for online purchases. If your card has a chip (a tiny device embedded on the side of the card), insert the card into the machine and follow the prompts on the screen.

How do I add a card to my payment method? ›

How to change your payment method while making a purchase
  1. On your Android phone or tablet, open the Google Play Store .
  2. Go to a paid item's detail page.
  3. Tap the price and review app permissions.
  4. Under the app name, tap the Down arrow. ...
  5. Choose from one of your existing payment methods or add a new one.

Do I get charged for using Google Pay? ›

Google Pay is free of charge.

Is credit or debit better bills? ›

Is It Safer To Pay Bills With a Credit Card or Debit Card? You can use both credit and debit cards to cover your bills, and there is no right answer for everyone. However, when it comes to paying bills in the UK, a credit card often offers more protection against fraud than debit cards.

Does paying bills with debit card build credit? ›

To recap, in general, debit cards don't build credit because your payment activity isn't reported to the bureaus. But some financial companies are changing the landscape with debit card features designed to help you add positive payment information to your credit reports.

Is paying by credit card safer than debit card? ›

The Bottom Line

Credit cards are far more likely than debit cards to offer true zero liability protection in the case of fraud, which generally makes them a safer choice. But no matter which payment method you use, there are ways to dodge potential fraud when shopping online, while traveling or in your day-to-day life.

What are the disadvantages of a debit card? ›

Some ATMs will charge withdrawal fees, and if you use more than the agreed overdraft limit then the fees tend to be much greater than those incurred by credit card usage. Another disadvantage of debit cards is the fact that they have limited funds, which can slow down business.

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