“Is Super Travel Legit?” This is a question that has been asked by a lot of travel enthusiasts who came across Super Travel either on social media platforms or while surfing through the internet.
Super Travel, which was previously known as SnapTravel, is an online travel agency that has a track record that spans over several years.
While the agency has garnered mixed reviews and feedback, it is important to carefully the factors that determine its legitimacy.
We will be taking a critical look at Super Travel and give you amylases of their trustworthiness. So, carefully read through to know if you should use this travel agency.
Understanding Super Travel’s Role as an Intermediary
Before we answer the question “Is Super Travel legit”, you need to know that the agency is simply an intermediary organization.
When you book a hotel through Super Travel, it is important to understand their role as an intermediary between the hotel and you.
As an intermediary, Super Travel takes your payment and becomes responsible for your booking, instead of the hotel itself.
This simply means that any changes or issues about your reservation must be addressed through Super Travel, and not directly with the hotel.
Booking through an intermediary like Super Travel increases the chances of risks and other complexities. For example, if there are problems with your reservation like the hotel not being notified or if they are overbooked, you will need to rely on Super Travel to resolve the issue.
This can result in complications and delays, as coordination and communication between Super Travel and the hotel may be needed.
Is Super Travel Legit?
YES, Super Travel is a legit company. However, its legitimacy can vary based on reviews and individual experiences.
Super Travel was featured in the New York Times, Forbes, and many other popular and authentic websites. All these popular press outlets can feature Super Travel only after confirming their legitimacy.
To add to that, Steph Curry, a popular basketball player, is a top investor in Super Travel.
However, issues are more likely to occur in Super Travel booking than in direct hotel booking. Even though direct hotel booking can also have issues, the chances are lower than that of Super Travel booking.
How to Check if Super Travel Legit is Legit?
To check the legitimacy of Super Travel, it’s important to examine the factors that contribute to its trustworthiness.
1. Trustworthiness
One of the basic indicators of a legitimate travel agency is trustworthiness.
Super Travel tries to establish trust by delivering on its promises, giving out accurate information, and maintaining transparency in its operations.
While they may not be as popular as some well-established travel agencies, they try to build credibility by offering quality services and competitive prices.
2. Customer Reviews
Super Travel’s customer reviews and feedback is a very reliable tool to evaluate the legitimacy of Super Travel.
Review websites and online platforms often host ratings and discussions from individuals who have made use of Super Travel’s services.
These testimonials can provide insights into the experiences of previous customers and help potential users estimate the agency’s trustworthiness.
3. Transparency in Pricing
The transparency of their prices is another important aspect when determining if a travel agency is legit.
Super Travel provides competitive rates and they openly display their prices for hotels, flights, and vacation packages.
By ensuring that the prices are openly presented, potential customers can make better decisions and avoid unexpected charges or hidden costs.
What are Super Travel’s Drawbacks?
There can be a lot of risks and drawbacks when making a booking with Super Travel. The major ones are discussed below:
1. No Refund in Some Cases
Always make sure not to proceed with booking with the non-refundable option if you know that there are chances of a change of plans. This might cost you a little more, but your money will have some security.
Don’t expect Super Travel will refund you money if you did not book with a refundable option.
The solution to this issue is an easy one. If you know your plans will not change, then go ahead and select the non-refundable option and save some cash. If not, go for the refundable options and secure your payment.
2. Low Modification Flexibility
You need to thoroughly check all the booking information, like packages, dates, etc before booking a hotel via Super Travel.
This is because SuperTravel does not allow you to make any changes or modifications if you confirm the booking, even when the booked hotel is willing to implement changes.
So, always be mindful of what you are booking and what you include.
3. Reservation Problem
The real problem is not having a reservation while booking through Super Travel. Sometimes, SuperTravel doesn’t notify the hotel of the guest’s reservation information.
This will always result in no reservation or multiple bookings for a specific room.
4. No Control Over Hotel Standards
It is important to thoroughly research the hotel to avoid any bad surprises. This is because Super Travel has no control over hotel standards. You can check the hotel’s facilities, photos, and reviews by customers to avoid complications on arrival.
You must do this because Super Travel is a third party and can’t control the hotel standards, which is a significant drawback.
Well, you can do absolutely nothing if the hotel you booked with Super Travel is doesn’t meet expectations.
You will not be able to get a refund or any nearby hotel booking even if you contact Super Travel support. Also, you cannot get any refund from the hotel since they are not liable because you have not booked them directly.
In this kind of case, Super Travel might likely shift responsibility onto the hotel. On the other hand, the hotel staff might do the same by pushing the blame back onto SuperTravel, and this will leave you caught in the middle.
Tips for Using Super Travel Effectively and Safely
When using Super Travel, users can always ensure an effective and safe experience by following these tips.
1. Compare deals and prices on Super Travel with other OTAs and direct travel service providers.
2. Go through customer reviews to measure the quality of accommodations and other services.
3. Do well to fully understand their cancellation and refund policies.
4. Securely store payment information, booking confirmations, and essential travel documents.
5. Get travel insurance for extra protection during your trip.
Keep Super Travel’s customer care contact information in case you have any questions or concerns during your trips.
There you have it. We have given a detailed answer to all those who have been asking “Is Super Travel Legit?” You can always count on us if you have any questions to ask before taking your next trip.
Call to Action:
If you have any questions or contributions, do well to share them make making use of the comment box below.