Your money is safe with us | Wirex (2024)

FAQs

Your money is safe with us | Wirex? ›

Fact: Wirex offer robust security features such as two-factor authentication (2FA) and biometric confirmation to safeguard user accounts. By implementing these measures, Wirex adds an extra layer of protection, making it significantly more difficult for hackers to breach accounts.

The following documents are accepted: Bank statement: A recent bank statement that shows the source of the funds used in your Wirex transactions. This statement should include your name, address, and account number. Payslip: A recent payslip that shows your income source and the amount you receive.

Regulated: Wirex is regulated by FCA, Bank of Lithuania and by the MAS. Customer Support: Users may contact customer support by raising a support ticket. The Customer Support team is extremely responsive. Fiat Money: Users may send, receive, exchange, and spend any one of 9 supported fiat currencies.

Typically, verification is completed within 5 minutes, although it may take longer in some circ*mstances. You'll receive an email notification once your identity has been verified.

Wirex is a financial services platform that offers a range of services, including a Wirex card. The Wirex card is a debit card that allows you to spend your cryptocurrency and traditional currencies in the same way you would use a regular debit card.

To withdraw funds from your Wirex account via bank transfer, simply log in to your Wirex account, click on "Send" and select the "Pay" option. Choose the relevant currency account (EUR or GBP) and then select "Bank Transfer". From here, enter the amount you wish to withdraw and the recipient details for the transfer.

Fact: Keeping your money safe is one of our key focuses at Wirex, as is accessibility, which is why we use multisig mobile wallets. Combined with the existing safety assurances of the blockchain, our wallets incorporate a range of security measures to ensure the risk of theft is minimised.

We're excited to announce that Wirex has launched in the USA! Americans all across the country will now be able to access easy, secure, and more affordable crypto and fiat currencies in everyday life.

This firm is shown on the Register because it is now, or was previously, approved by the FCA (or relevant regulatory body).

co-founders Pavel Matveev and Dmitry Lazarichev, who identified the need to open up the esoteric world of cryptocurrencies and make digital money accessible for everyone.

Can someone send me money on Wirex? ›

If the recipient is a Wirex user, you can send money by entering their Wirex nickname, phone number or email associated with the Wirex account. After entering the amount and recipient's details, review the transaction details to ensure everything is accurate.

Wirex requires all users to complete an identity verification process to set up an account.

Wirex may block your account for several reasons, including suspicious activity, security breaches, or verification issues. If your account is blocked, you will not be able to withdraw cash.

No, as of 2024, Wirex does not automatically deduct taxes from crypto trades. However, Wirex might still report your crypto transactions to your country's tax authority, like the IRS or HMRC.

The first few months of 2020 have been one of Wirex's most successful in history, and we're excited to say that we've now reached 3 million registered users across 130 countries.

A proof of source of funds (POSOF) document explains where the funds used for a bank deposit originated and where the crypto assets used for a cash withdrawal originated.

For address verification, you will need to provide a document that clearly shows your name and address. Acceptable documents include: Documents that need to be dated within the last 6 months: Bank-issued documents (Bank / Credit card statements, notification letters, mortgage payment documents, passbooks etc)