Your member ID card (2024)

What you need to know about using your card

When you sign up for health insurance, your health plan will send a member identification (ID) card to you and your covered family members. Your member ID card (or health plan ID card) is proof that you have health insurance. Health care providers use the information from your member ID card to confirm they are part of your plan’s network and to bill your health plan for your care. Some plans have mobile apps that let you share the member ID card on your smartphone or tablet. Keep your member ID card handy when you:

  • Go to the doctor
  • Go to the hospital
  • Have lab work done
  • Get a prescription filled (if your plan has drug coverage)

View your member ID card using the UnitedHealthcare app

Use your mobile device to download the UnitedHealthcare app to easily view a digital member ID card, anytime.

Use your mobile device to download the app

Only have access to a desktop or tablet device?

You can also sign in to your member account to view a member ID card.

Your member ID card (1)

Request a new member ID card

If your card is damaged, or if you find a mistake on your member ID card, call the number on your card to request a new card. If you have lost your member ID card, contact us.

Examples of information found on member ID cards

Here are some examples of UnitedHealthcare member ID cards. Your member ID card may vary depending on your specific health plan and coverage.

Your member ID number and group number allow healthcare providers to verify your coverage and file claims for health care services. These numbers also help UnitedHealthcare advocates answer questions about your benefits and claims.

Your member ID card (2)
  • Member ID number: A unique member ID number that links to your specific health insurance benefits and coverage.
  • Group number: This number is unique to your company and is the same for all employees who participate in the insurance plan.
  • Member/dependents: Your name (if you’re the policyholder) and other family members covered under your health plan.
  • PCP: Primary Care Provider. Some plans require members to choose a primary care provider (PCP). If required, your PCP will be listed on your member ID card. A PCP is your main point of contact for most health issues or concerns. It can be a licensed physician, nurse practitioner, clinical nurse specialist or physician assistant.
  • Copay: If your plan has copays, the copay for certain services may be listed on your member ID card. Your copay is the fixed amount you pay for certain covered health care services. It is usually paid when you receive the service.
  • Your network: Before selecting a primary care provider (PCP), check that they are in your plan network. You can call the service number on your member ID card, or sign in to your member accountand search the provider directory.
  • Referrals required: If this appears on your card, check your benefit plan documents to see which services may require a referral (or recommendation) from your PCP for medical care beyond what your PCP can provide.
  • Pharmacy benefits: If your plan includes pharmacy benefits from OptumRx®, your member ID card lists the numbers your pharmacy will need to verify your insurance coverage when filling prescriptions.

The back of your UCard includes contact information for providers and pharmacists to submit claims. It also includes the member website and health plan phone number, where you can check benefits, view claims, find a doctor, ask questions and more.

Preventing medical identity theft

Unfortunately, new health care fraud and abuse schemes are constantly occurring. Thankfully, they are also regularly uncovered. You can help protect yourself and your family by staying informed.

Consider these tips to help safeguard your personal information:

  • Treat your member ID card as you would a credit card
  • Never provide personal information, such as your member ID number, credit or debit card number (or other personal information) on a phone call you did not initiate
  • Do not let anyone except your physician’s office or pharmacy handle your member ID card. If anyone else requests your personal information, do not provide it.
  • Never accept “free” medical equipment or services in exchange for your member ID number
  • Shred financial documents before discarding
  • Monitor your financial accounts regularly
Your member ID card (2024)

FAQs

How to get member ID for LA Care? ›

You may print a temporary ID card at L.A. Care Connect. If you do not get your L.A. Care ID card within a few weeks after your enrollment date, or if your card is damaged, lost, or stolen, call Member Services at 1-888-839-9909 (TTY: 711) right away. L.A. Care will send you a new card at no cost to you.

What does the member ID number identify on an insurance card? ›

Member Number This number is used to identify you. It tells your provider how to bill your health plan. If your spouse or children are also on your coverage, your member numbers may look very similar.

Is member ID the same as group number? ›

Member ID Number: identifies you, the insured. Group number: Identifies your employer plan. Each employer choses a package for their employees based on price, or types of coverage.

How do I find my member ID for Health Net? ›

Your ID#/Subscriber ID# can be found on your Health Net insurance card or the Welcome letter you received by mail or email.

How do I find my member ID? ›

Check Your Salary Slip: Your Member ID is often mentioned on your monthly salary slip. It's usually provided by your employer. 2. Ask Your Employer: If you can't find it on your salary slip, reach out to your HR or payroll department.

What is a member ID code? ›

Member ID means a unique identification code assigned by the Exchange to each Member.

What is member identification? ›

Save. Copy. Membership Identification means evidence (whether documentary, electronic, by way of a device or otherwise, as may be determined from time to time by the Board) issued by the Company in respect of a Member's membership of the Company or a vehicle recorded by the Company for service; Sample 1.

What is a policy number? ›

A policy number is a unique identifier assigned by an insurance company to your specific policy. It is typically between nine and thirteen digits long and contains both letters and numbers.

What is membership ID number? ›

Members can be assigned a Member ID for purposes if uniquely identifying them to process things such as Facility Check-ins. Most often this unique Member ID is encoded on keyfob or ID card in the form of a barcode. This makes it easy for them to scan at a barcode scanner as they enter a facility.

Is member ID number the same as account number? ›

Your Member Number identifies your membership as a whole, while an Account Number is a unique 14-digit number assigned to a specific account. Each account type (checking, savings, loan) will have a different Account Number.

Is the ID number the same as the group number? ›

Member ID number: Each member has a unique member ID number linked to their specific health insurance benefits and coverage. Group number: This number is the same for everyone who participates in that insurance plan. PCP name: Primary Care Provider. Some plans require members to choose a primary care provider (PCP).

How do I find my one healthcare ID? ›

Select Forgot One Healthcare ID. Enter your Email address. Tip: If you don't have a verified email address, you may be asked for other verified information from your profile.

Where can I find my mass health member ID? ›

Your Member ID number (found on your MassHealth Member card or Notices sent to the Household) if you are looking for information about your health care benefits.

How do I find my healthcare gov application ID? ›

Your Application ID is at the top of your notice near your mailing address, or online in your Marketplace account. Check this box if you currently have Medicare Part B (Medical Insurance), but you're not eligible for premium-free Medicare Part A (Hospital Insurance).

How do I find my Medi-Cal member ID number? ›

After you enroll in Medi-Cal, you will get an enrollment package in the mail from your insurance company. This package will include a membership card and information about your health insurance account. Your welcome letter from the insurance company may also mention your membership ID number.

How do I get my member ID for Louisiana Healthcare Connections? ›

You can also call us at 1-866-595-8133 (Hearing Loss: 711), Monday through Friday, 7 a.m. to 7 p.m., to update your information or request a new Member ID Card.

What is the income limit for L.A. Care? ›

Adults, including both parents and adults without children, with yearly earnings of less than $20,120 for a single adult, or less than $41,400 for a family of four. Children in families whose yearly earnings are less than $79,800 for a family of four.

How to get a new California benefits identification card? ›

Request a replacement Benefit Issuance Card (BIC)

You can request a benefit replacement card through BenefitsCal.com or through an automated system at 888-472-4463. Please allow about seven days to receive a new card in the mail.

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