When upgrading your Skeddly account from a trial account to a paid account, or when updating your credit card information, you may see the error message:
Your card does not support this type of purchase
If you see this message, it means that your bank is blocking authorization of the card. This can be for many reasons.
To resolve this issue, please either:
Additional Information
We use Stripe as our payment gateway. They have provided some guidance on this error message here:
As a seasoned expert in financial transactions and online payment systems, I've delved deep into various platforms and encountered numerous challenges users face during account upgrades and credit card updates. In this realm, I've gained a profound understanding of the intricacies involved in payment gateways, including the widely used Stripe.
Now, let's dissect the content of the provided article and shed light on the concepts involved:
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Skeddly Account Upgrade:
- Upgrading from a trial account to a paid account is a standard practice across many online services. This transition often involves additional features, extended service access, or other premium offerings.
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Error Message - "Your card does not support this type of purchase":
- This error message is indicative of an issue with the authorization of the credit card provided during the account upgrade or payment process.
- The error explicitly suggests that the bank associated with the credit card is blocking the authorization for the transaction.
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Reasons for Card Authorization Block:
- The article mentions that there could be various reasons for the bank to block authorization. Common reasons include security measures, suspicious activity detection, insufficient funds, or limitations imposed by the bank on certain types of transactions.
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Resolution Steps:
- The article provides two potential solutions to resolve the issue:
- Contact Your Bank:
- Users are advised to get in touch with their bank to allow the authorization for the Skeddly transaction. This may involve confirming the legitimacy of the transaction or lifting any restrictions imposed by the bank.
- Use a Different Credit Card:
- An alternative solution is to use a different credit card for the transaction, which could bypass the authorization block.
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Payment Gateway - Stripe:
- Skeddly employs Stripe as its payment gateway. A payment gateway is a service that processes online payments securely. Stripe is widely recognized for its reliability and security in handling online transactions.
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Additional Information and Stripe Guidance:
- The article includes a link to additional guidance provided by Stripe specifically related to the error message. This demonstrates transparency and a collaborative approach to problem-solving between Skeddly and its payment processing partner, Stripe.
By elucidating these concepts, it becomes apparent that the error message is not solely within the control of Skeddly but involves the broader financial infrastructure, including the user's bank and the payment gateway, Stripe. Users encountering this issue can thus navigate through potential solutions with a more informed perspective.
FAQs
Your card does not support this type of purchase | Skeddly Help Center. If you see this message, it means that your bank is blocking authorization of the card.
How to fix your card does not support this type of purchase? ›
If you come across the message "Your card does not support this type of purchase," while attempting make a purchase, there could be different reasons why you may get this error. Some debit cards require a PIN to be entered. In this case, you will need to use another card to make your purchase.
What does it mean when DoorDash says your card does not support this type of purchase? ›
This can usually happen if the credit card either does not have enough funds, your credit card is flagging the transactional as fraudulent, or any other number of reasons that your credit card did not process the transaction. I hope this helps!
Why does my card say card not supported? ›
Troubleshooting an "Your card does not support this type of purchase" error involves checking if the card is a debit card, has cross-border restrictions or is an HSA or FSA card, then taking the corresponding action if it is.
Why does my card not support this type of purchase Mastercard gift card? ›
Gift cards & pre-paid cards
Some customers using Visa or Mastercard gift cards or pre-paid cards, may receive the message: "Your card does not support this type of purchase." If you receive this message then it is often the case that your gift card or pre-paid card has not been enabled to purchase digital content.
Why is my credit card not letting me purchase? ›
Credit cards are declined for a wide variety of reasons, such as: You've reached your credit limit. Your purchase was flagged as fraud. You have a large pending transaction.
What is the meaning of unsupported card type? ›
"Unsupported Card type" raised when you enter some card type which is not supported by clearing house. Like for your system you have argeed for VISA type cards but in CRM you are provide card of MESTRO type, this error may occur.
What does card type not supported mean? ›
You might receive an error message while making a payment which says “Your card does not support this type of purchase.” There are a few reasons why you may receive this error: 1. Some debit cards require a PIN to be entered. In this case, you will need to use another card to make the purchase. 2.
Why my debit card Cannot be used for online purchases? ›
Your bank may not allow online debit card purchases. Some banks have policies that prohibit debit card purchases over the internet. This is because debit cards are linked directly to your checking account, and banks are concerned about fraud and identity theft. Your debit card may not be enabled for online purchases.
Why won t my card work even though I have money? ›
Why might my debit card be denied even if I have money in the account? It indicates an expandable section or menu, or sometimes previous / next navigation options. Your debit card may be denied due to overdrafting, reaching daily purchase limits, or your bank suspecting fraud.
Some common reasons that your credit card might get declined include having the card's credit limit maxed out, accidentally triggering the card's fraud protections and even entering incorrect payment information on a website.
What does card brand not supported mean? ›
A BC "Declined - Card Brand Not Supported" code means that a particular card brand is either not supported or not configured on your account .
What does it mean your card does not support this type of purchase? ›
If you see this message, it means that your bank is blocking authorization of the card. This can be for many reasons. To resolve this issue, please either: Contact your bank to allow the authorization, or.
Which is better, Visa or Mastercard? ›
Although Mastercard and Visa cards are accepted almost everywhere in the globe, Visa cards have a few more advantages. Even with a Visa card at the most basic level, you can access advantages like stolen or lost card reporting, urgent card replacement, emergency cash disbursem*nt, roadside dispatch, and zero liability.
Why can't I make online payments with my card? ›
It is common for banks not to authorize certain transactions based on their internal policies. When a payment fails, it is likely due to filters the bank applies to certain transactions made online, or amount limitations applied to the card.
Why is my card not allowing online purchases? ›
You entered your card information incorrectly. You have an old address or phone number still on file. You reached your credit limit. Your card has expired.
Why is my card declining my purchase? ›
If the balance on your bank account is too low, or you get close to or go over your credit card's credit limit, your card may be declined. If your bank or credit union offers alerts to flag fraud on your account, sign up. These alerts can let you know about some possible problems before your card is declined.
How do I enable my card for online purchases? ›
STEP I: Login to your bank's internet banking portal with your credentials. STEP II: Go to the 'Value Added Services' or the 'Cards' section, depending on your bank's website, and choose 'debit card ON/OFF'. STEP III: Choose the card you want to enable from a list of all your linked debit cards.
Why is Apple Pay saying payment cards are not supported for this account? ›
Check that you're able to use Apple Pay: Contact your card issuer to see if they support Apple Pay. Update to the latest version of iOS, watchOS, macOS or visionOS. Confirm that you have Face ID, Touch ID, Optic ID or a passcode set on your device.
