You currently have not been assigned an office license that includes the Office desktop apps - Microsoft 365 Apps (2024)

1. Go to the Microsoft 365 portal: https://portal.office.com/account/?ref=MeControl#installs
2. If you see the message "You currently have not been assigned an Office license that includes the Office desktop apps" this means that you aren't eligible to install Microsoft 365 Apps.
3. If you see "Office" listed with an "Install Office" button, you're eligible for Microsoft 365 Apps.

Go to https://portal.office.com/account to check which Office version and edition you have available.

If no Office version is shown, you don't have an Office license assigned to the account you're signed in with. If you're signed in with your Work or School account, and don't have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. How do I find my Microsoft 365 admin?

If you have Microsoft 365 for Business Basic, you won't have any Office applications to install. You can use Office Online apps at https://office.com.

Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type.

1. Open an Office app, such as Word.
2. Select your name and profile picture or icon at the top.
3. Select Sign out.
4. Select Sign in.
5. Make sure you're signed in with your Work or School account, not your personal Microsoft account.
6. Try activating Microsoft 365 again.

1. In the Microsoft 365 Admin Center, go to the Users > Active users page.
2. Select the row of the user that you want to assign a license to.
3. In the right pane, select Licenses and Apps.
4. Expand the Licenses section, select the boxes for the licenses that you want to assign, then select Save changes.
5. If the license is already assigned, uncheck it, select Save changes, then check it again and select Save changes again.

1. A Microsoft 365 admin needs to go to https://admin.microsoft.com/Adminportal/Home?source=applauncher#/users
2. Make sure necessary sublicenses are checked. For example, if Microsoft 365 Apps for Enterprise is checked, make sure the Office 365 sublicense is checked.

1. Open a browser in InPrivate mode (Microsoft Edge) or Incognito mode (Google Chrome) and go to https://office.com.
2. Install Microsoft 365 Apps and try to activate.