Won’t accept letters when trying to enter recovery key - Microsoft Q&A (2024)

Hi Yvette Watson

BitLocker Recovery Keys are all numeric. If you are unable to type letters in the recovery key box, it is because BitLocker recovery keys consist of 48 numbers and do not contain characters. If you are still unable to type in the recovery key box, try pressing the fn+num lock key at the same time. Alternatively, you may be mistaken with Bitlocker’s key code and key id. Your Bitlocker key Id has numbers and letters and Key ID it’s just number.

About how to find Bitlocker recovery key, please refer to:

https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6

Hope the information is helpful.

Best Regards,

Hania Lian

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Won’t accept letters when trying to enter recovery key - Microsoft Q&A (2024)

FAQs

Won’t accept letters when trying to enter recovery key - Microsoft Q&A? ›

1 answer. BitLocker

BitLocker
BitLocker is a Windows security feature that protects your data by encrypting your drives. This encryption ensures that if someone tries to access a disk offline, they won't be able to read any of its content.
https://support.microsoft.com › en-us › windows
Recovery Keys are all numeric. If you are unable to type letters in the recovery key box, it is because BitLocker recovery keys consist of 48 numbers and do not contain characters. If you are still unable to type in the recovery key box, try pressing the fn+num lock key at the same time.

Why won't my computer accept the BitLocker recovery key? ›

Sometimes the correct BitLocker recovery key not working issue is related to the encrypted drive itself. If the drive gets corrupted, BitLocker may stop accepting the recovery key or password even if it is correct. In this case, reformatting the drive can help you fix the problem.

How to type in a BitLocker recovery key? ›

How do I enter the Bitlocker recovery key? Once you're prompted to provide the Bitlocker recovery key, you should type in the 48-digit key exactly as it appears. It's important to note that you must enter the key on the same device where the drive was encrypted.

Do you enter dashes for BitLocker recovery key? ›

The recovery key also called a numerical password, is stored as a specified file in a USB memory device. It is a sequence of 48 digits divided by dashes.

How to recover BitLocker key with recovery key id? ›

Open a web browser on any other device, and type the following URL into the address bar: https://account.microsoft.com/devices/recoverykey. You'll find your BitLocker recovery key there. Note that Microsoft support isn't able to access or reset a lost BitLocker recovery key ID.

Why can't I type letters in BitLocker Recovery key? ›

BitLocker Recovery Keys are all numeric. If you are unable to type letters in the recovery key box, it is because BitLocker recovery keys consist of 48 numbers and do not contain characters. If you are still unable to type in the recovery key box, try pressing the fn+num lock key at the same time.

What to do if my recovery key is not working? ›

If the recovery key does not work the only option is to reset the computer back to factory defaults. This will erase all of your data however.

How to skip BitLocker recovery? ›

Navigate to Troubleshoot > Advanced Options > Startup Settings 2. Press Restart 3. Skip the first Bitlocker recovery key prompt by pressing Esc 4. Skip the second Bitlocker recovery key prompt by selecting Skip This Drive in the bottom right 5.

How do I unlock my computer with BitLocker recovery key? ›

Here are the steps on how to unlock a hard drive locked by BitLocker in Windows 10, or format it:
  1. To unlock a BitLocker-encrypted drive:
  2. 1) Open File Explorer.
  3. 2) Right-click the BitLocker-encrypted drive and select Unlock Drive.
  4. 3) Enter your BitLocker password or recovery key.
  5. 4) Click Unlock.
Jul 21, 2023

What is the pattern of a BitLocker recovery key? ›

A valid recovery password consists of 48 digits where every number is dividable by 11 with a remainder of 0. The result of a division by 11 of a number is a 16-bit value. The individual 16-bit values make up a 128-bit key.

What can trigger the BitLocker recovery key? ›

The following list provides examples of common events that cause a device to enter BitLocker recovery mode when starting Windows:
  1. Entering the wrong PIN too many times.
  2. Turning off the support for reading the USB device in the preboot environment from the BIOS or UEFI firmware if using USB-based keys instead of a TPM.
Jun 18, 2024

How do I enable BitLocker with recovery key? ›

Microsoft BitLocker is a tool that uses full volume encryption to protect data on drives. To enable BitLocker in Windows 10, search for "Manage BitLocker" in the Start menu, choose a recovery key option, select an encryption method, and run a system check. Disabling BitLocker is done through the Control Panel.

What is the command to unlock BitLocker drive using recovery key? ›

If the status is returned as locked, you must use the following command to unlock it using your recovery password: manage-bde -unlock c: -rp your 48-digit recovery password.

Is it possible to unlock BitLocker without a key? ›

Unlocking BitLocker without your password and recovery key can be very challenging. If you forget your password, you can use your recovery key to unlock your BitLocker drive. If you can't remember the password and don't have access to the recovery key, the only remaining solution is to simply format the entire drive.

What is the 48-digit recovery key for BitLocker? ›

Click "Manage Devices" under "Devices" on the My Account screen. Select a device from the list of devices and click "∨". The 48-digit number under the password is the BitLocker recovery key, so write it down in a memo or save it in another way.

How do I get my computer to stop asking for a BitLocker recovery key? ›

The following are some of the best fixes and solutions for Bitlocker asking for a recovery key:
  1. Fix 1: Turn OFF BitLocker Encryption. ...
  2. Fix 2: Use Command Prompt to Unlock BitLocker. ...
  3. Fix 3: Try a Secure Boot. ...
  4. Fix 4: Update BIOS to the Latest Version. ...
  5. Fix 5: Turn OFF Secure Boot. ...
  6. Fix 6: Try a Legacy Boot.

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