The decline reason is displayed in a pop-up message, which appears at checkout, if the One-time card service is denied.
Follow the instructions in the pop-up message before attempting to make another purchase.
We understand it can be frustrating if you experience that our One-time card service is not available, especially having been approved in the past.
Good to know: Our customer service agents do not have additional information about the automated decline reason, based on credit reference agency decision data, and are not able to change or influence the decision.
Was the One-time card service declined in the store’s checkout?
Visit the store’s website for more information regarding their restrictions.
While Klarna does not monitor every store searchable in the Klarna app, we generally decline transactions that don’t promote financial wellness or best meet our regulatory, ethical, and risk standards:
Bill or rent payments
Gift card providers
Governmental agencies
Medical care
See AlsoWho can use Klarna? | Klarna USOnline gaming or gambling
Rideshare services
Subscription services
Drugs or alcohol
