Why Should You Use a Digital Wallet? (2024)

Why Should You Use a Digital Wallet? (1)

Last Updated: March 4, 2024

3 min read

Using your credit card

Key points:

  1. A digital wallet is a convenient way to complete a transaction using your smartphone at checkout.

  2. A digital wallet can help you store credit cards, gift cards, customer loyalty cards, membership cards, and more.

  3. Digital wallet payments might be a safer option because you reduce the risk of losing a physical credit or debit card.

If you have a smartphone, you have access to a digital wallet through your built-in apps or downloadable from your app store. In fact, digital or contactless payments can be used in-store or online to auto-fill form information beyond your payment method.

Digital wallets come in three types—closed, semi-closed, and open. A closed wallet only interacts between you and a specific store, like a restaurant that gives rewards for using their app for ordering. With a semi-closed wallet like Zelle, the issuer or app has a contract to be accepted at specific stores. The most flexible digital wallet type is an open wallet like Apple Pay, Samsung Pay, Garmin Pay, and in-store with Google Pay. These open wallets work across most digital payment platforms.

Here are some popular reasons to start using a digital wallet to store your credit card in your phone.

How digital wallets work

Most digital wallet apps work with the help of a technology known as near-field communication, or NFC. An NFC system integrates with cashier/check-out stations via mobile apps and e-commerce websites to process your payment information. The NFC-enabled devices communicate wirelessly with each other over a very short distance, typically about 4 cm or less, allowing you to complete a contactless payment transaction.

Efficiency and speed

No more digging in your purse or wallet for a physical card. No typing in your PIN. In mere seconds, you can complete a contactless payment transaction using your digital wallet with a tap or wave of your smartphone at the checkout terminal. Plus, as more consumers adopt this technology, checkout lines could become shorter as payments get speedier.

Simplicity on the go

If you’re like most people, you always have your phone with you. Imagine—you could leave your wallet and physical cards at home if you carry your payment and credit cards in the mobile wallet on your phone. If a merchant accepts digital wallet payments, you’ve got everything you need right in your phone.

Organization of a mobile wallet

A digital wallet can help you organize everything for purchases from credit cards, gift cards, membership cards, and customer loyalty cards. Plus, you can store other items like concert tickets, airline boarding passes, transit cards, and even a few states allow you to store your driver’s license.

Security of a digital wallet

Unlike your physical wallet, you can use settings on your mobile device to add an extra layer of security for your personal information. And it’s harder for someone to use cards on your smartphone than it would be if they just found your wallet full of credit cards on the street. Plus, when you make a digital wallet payment, the transaction uses a unique code instead of your card number. Merchants don't store your account information or personal information with the transaction record which can help protect your data.

No more pesky forms

Your digital wallet comes with time-saving features. Because it saves your billing and shipping information tied to your card, it can help you breeze through online forms with a simple click to confirm your data.

Discounts and bonuses

Many closed-wallets, like Starbucks or McDonald’s, offer incentives for your purchases by rewarding you with points you can redeem for in-store product. Often, they reward users with special discount days or events to earn double- and triple-points. You can usually access the information at-a-glance within your digital wallet app.

Did you know?

If you want to earn rewards for your purchases, all Discover credit cards offer either cash back or Miles on all of your purchases.

Compare Discover Cards

Costs of a digital wallet

Digital wallets bring a lot of convenience at no extra cost for most transactions, giving you a seamless and straightforward experience. While certain scenarios, like loading a prepaid card, might incur a flat fee, the overall ease of using a digital wallet makes it a cost-effective choice.

Why Should You Use a Digital Wallet? (2024)

FAQs

Why Should You Use a Digital Wallet? ›

Digital wallets have all the benefits of a contactless card and then some! Using your phone to pay means you can avoid germs, losing your card, and card skimmers. Essentially, if you treat your smartphone or smartwatch with as much care as you do your wallet, your digital wallet will be a safer space for your cards.

Why should you use a digital wallet? ›

Digital wallet advantages are many: They can be used online as well as in-store; are fast, secure, convenient; and a financially savvy way to purchase goods and services across the board.

Why should I use a wallet? ›

Wallets are an important home for identification cards, cash, important documents such as passports or driver's license and other handy items.

Why should people use an e-wallet wisely? ›

Safer than cash in some circ*mstances

Digital transactions are generally safer and can be tracked more reliably, which reduces potential instances of fraud. Plus, all e-wallets require some form of verification before payment, which means even if someone steals your phone, they can't steal the money in your e-wallet.

What else can a digital wallet be used for your answer? ›

Organize your wallet

Digital wallets can store credit cards and other types of documents and information, like boarding passes and membership cards, which can help declutter your physical wallet. For instance, you could also use a digital wallet to: Store boarding passes, gift cards and tickets. Organize coupons.

Why digital wallet is more secure? ›

Digital wallets also use encryption technology with every purchase. Encryption technology scrambles your financial information, making it harder for hackers to gain access to your personal information.

Why is an e-wallet important? ›

The Importance Of E-Wallets. E-wallets helped e-commerce spread all over the world. Without it, there is no e-financial transactions or e-purchasing. E-wallets have an easy way to pay bills of various kinds, commercial or governmental, or even invoices for restaurants and shops.

What is a risk of digital wallet? ›

Theft, Fraud, and Loss: The biggest threat to your digital wallet (and your financial data) might be the physical loss or theft of your phone itself. Primarily, we recommend always keeping your phone out of sight and on your person, especially when you're on the move.

What are the benefits of mobile wallet? ›

With a mobile wallet, you can pay for everyday services directly from your phone, without needing to carry cash or cards. This is not only convenient but also safer and faster, as mobile wallets allow for contactless transactions.

What do you use your wallet for? ›

You should only keep items you need in your wallet, like your driver's license, credit and debit cards, and your health insurance card. On the other hand, you should avoid carrying items like your Social Security card and your birth certificate with you unless you need other forms of ID.

Which of the following is a benefit of using a digital wallet? ›

Answer:By using a digital wallet, individuals can access their financial information and make transactions without the need for cash or credit cards.

What is the importance of a wallet? ›

A wallet is not merely a pocket to stuff your bills and cards into; it also functions as an organizational tool. In addition to its compartments for currency, a well-designed wallet provides designated spaces for identification, credit cards, and sometimes even small keepsakes like photographs or important notes.

What are e-wallet advantages and disadvantages? ›

In comparison to traditional cash and card payments, digital wallets provide several advantages, including convenience, speed, and security. However, there are risks to transferring money to a digital wallet, such as security and fraud, technical issues, limited acceptance, and hidden fees.

Why should I use a digital wallet? ›

A digital wallet can help you store credit cards, gift cards, customer loyalty cards, membership cards, and more. Digital wallet payments might be a safer option because you reduce the risk of losing a physical credit or debit card.

What digital wallet is the best? ›

5 Best Digital Wallet Apps for Android or iOS Platforms in 2023
  1. 1 - Apple Pay: Best for iOS. ...
  2. 2 - Google Pay - Compatible with Both Android & iOS. ...
  3. 3 - Cash App - Beginner-Friendly Stock Trading App. ...
  4. 4 - Venmo - Ideal for Peer-to-Peer Payment Network. ...
  5. 5 - Paypal - Ideal for Quick Transactions.

How do you use a digital wallet safely? ›

Only use secured networks to access your mobile banking apps. Whether it's a locator app or a function that lets you wipe your device if it's stolen or misplaced, use your phone's built-in security features. Set up transaction alerts and regularly review your account.

Why do so many people use digital wallets? ›

When you use your digital wallet, you can view all of your added card transactions within the wallet without visiting your bank account's website or individual app. This makes it easier to track expenses because you can view all your card transactions in one place, even if they span different banks.

What are the advantages of mobile wallet? ›

With a mobile wallet, you can pay for everyday services directly from your phone, without needing to carry cash or cards. This is not only convenient but also safer and faster, as mobile wallets allow for contactless transactions.

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